This article explains how to initiate a recrawl of your website and manually reprocess your site data. Use these steps when your site's data feels stale, when recent changes aren't reflected in your reports, or when you've been advised by support to force a fresh crawl and reprocess cycle.
🛠️ What to Do
If your site data appears outdated or recent changes are not showing up in your reports, you can request a recrawl and manual reprocess through the platform. The exact controls for triggering a recrawl and reprocess vary depending on your project setup and the tools you have access to.
To get started, navigate to the relevant project or website in Search Atlas. From there, look for crawl or audit-related options within your project area. If you are unsure where to find these controls or if you cannot locate an option to trigger a recrawl or reprocess, a member of our support team can initiate a backend reprocess on your behalf.
✅ What to Have Ready When You Reach Out
To help our team resolve this as quickly as possible, please have the following information ready before contacting support:
- The name of the project or domain you need recrawled or reprocessed
- A description of what data appears stale or incorrect (e.g., page counts, scores, issue lists)
- Approximately when you last saw the data update correctly
- Any recent changes you made to your site that should now be reflected
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.