Overview
After running AI schema generation in Search Atlas, you may notice the Deploy button remains grayed out and unclickable. This is a known issue that our support team can investigate and resolve on your account.
Why This Happens
The Deploy button may remain grayed out when the schema generation process does not complete successfully, leaving no valid schema available to deploy. The exact cause can vary by account and page configuration.
What to Do
Because the specific cause needs to be identified on a per-account basis, please reach out to our support team directly. When you contact us, please have the following ready so we can resolve this as quickly as possible:
- Your project or site name in Search Atlas
- The exact page URL where the Deploy button is grayed out
- Any error messages you see on screen (exact wording, if any)
- A screenshot of the grayed-out button if possible
- The steps you have already tried (e.g., refreshing the page, re-running generation)
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.