🔍 What Are OTTO AI Suggestion Credits?

OTTO AI suggestions are the recommendations Search Atlas generates to help you optimize your pages — including content changes, technical fixes, and on-page improvements. Every Search Atlas plan includes a set number of these suggestions per billing cycle. Once you reach your limit, you can purchase additional credits as a standalone add-on without upgrading your entire plan.

📊 How to Check Your Current Credit Balance

1. Log in to your Search Atlas account.
2. Click your Avatar (top-right) → Billing → Plans & Top-ups (Top Up / Add-on).
3. Your remaining OTTO AI suggestion credits are displayed at the top of the dashboard.

🛒 How to Purchase an OTTO AI Credit Add-On

1. Click your Avatar (top-right) → Billing → Plans & Top-ups (Top Up / Add-on).
2. When your credit balance is low or exhausted, you will see a prompt to purchase additional credits.
3. Click the Get More Suggestions (or similar) button shown in the prompt.
4. Select the credit bundle that fits your needs from the available options.
5. Review the one-time charge and confirm your purchase using your saved payment method.
6. Your new credits are added to your account immediately after payment is processed.

Important: One-time top-ups are a one-time purchase, while some add-ons and recurring top-ups are billed as recurring subscriptions that renew each billing cycle until cancelled. Buying an add-on does not change your existing plan, billing date, or monthly rate.

💡 Key Things to Know Before You Buy

• No plan change required. You stay on your current plan — the add-on simply increases your available suggestion quota.
• Credits are available immediately. As soon as your payment is confirmed, the credits are applied to your account and ready to use.
• Credits do not roll over. Unused add-on credits from a billing cycle may expire — check the purchase screen for the exact validity period of your bundle.
• Multiple bundles available. You can purchase more than one bundle if you need a larger volume of suggestions.
• Billing depends on the add-on. One-time top-ups are charged once, while some add-ons and recurring top-ups are billed as recurring subscriptions that renew each billing cycle until cancelled (and are cancelled at period end when the main plan is cancelled).

⚙️ When Should You Consider a Plan Upgrade Instead?

If you find yourself regularly purchasing credit add-ons every month, upgrading to a higher plan may be more cost-effective. A plan upgrade typically includes a larger base credit allowance along with additional platform features. You can compare plans at any time from your account billing settings.

🛠️ Troubleshooting Common Issues

• No add-on prompt visible: Ensure you are on the Plans & Top-ups page (Avatar (top-right) → Billing → Plans & Top-ups). The purchase option appears contextually when credits are low or depleted.
• Payment not going through: Verify that your saved payment method is up to date in your billing settings.
• Credits not appearing after purchase: Refresh the page. If the balance does not update within a few minutes, contact support using the chat widget.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.