🎯 Overview
This article covers two common questions about AI Gateway and Data Aggregator Submissions: where to find your five-hour credit allowance and what happens if you need to cancel or revert a submission that is still processing.
⚡ What Is the AI Gateway Five-Hour Credit Allowance?
AI Gateway operates on a rolling five-hour credit window. This means your available AI credits are calculated and refreshed in five-hour intervals rather than on a fixed daily or monthly reset. The allowance is designed to prevent overuse during short bursts of activity while still giving you consistent access throughout the day.
- Credit scope: The five-hour allowance applies to all AI-powered actions processed through the AI Gateway, including automated content tasks and AI-assisted workflows within the platform.
- Reset timing: Credits reset automatically every five hours from the point your first credit was consumed in that cycle. You do not need to take any action to trigger a reset.
- What counts against your allowance: Any task routed through AI Gateway — such as AI-generated content requests or large-scale automated operations — draws from this five-hour pool.
🔍 Where to View Your AI Gateway Credit Allowance
Your AI Gateway credit usage and remaining allowance are displayed directly within the AI Gateway section of the platform. Follow these steps to locate it:
- Log in to your Search Atlas account.
- Look for the AI Gateway option in your platform navigation.
- Open AI Gateway — your current credit balance and the time remaining until the next reset are shown on the main dashboard of that section.
Important: AI Gateway credits are not located in the Billing section of your account settings. If you have previously been directed there, that information was incorrect. Credit tracking is managed entirely within the AI Gateway interface itself.
↩️ Can You Revert a Data Aggregator Submission While It Is Processing?
Once a Data Aggregator Submission has been initiated and its status shows as processing, it cannot be reverted or canceled from within the platform. The submission is actively being handled by the system at that point, and no rollback option is available through the UI.
Here is what you should know:
- Before submitting: Always review your submission details on the confirmation screen before you confirm. This is your last opportunity to make changes without contacting support.
- While processing: No self-serve cancel or undo option exists once processing has begun. The system will complete the submission automatically.
- After processing completes: Once the submission finishes, you can review the results. If the outcome is incorrect or unintended, contact the support team via the chat widget (see below) for guidance on next steps.
✅ Best Practices to Avoid Unwanted Submissions
- Double-check all submission details, including target sites and data fields, before confirming.
- Submit a small test batch first if you are unfamiliar with a new Data Aggregator configuration.
- Monitor your AI Gateway credit balance before running large AI-dependent workflows to avoid interruptions mid-process.
💬 Need More Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.