💡 What Are Hyperdrive Credits?
Hyperdrive Credits (HDC) are an in-platform currency in Search Atlas. One of the things they can be used for is topping up your AI Generation quota when you have run low or exhausted your included generations.
🔄 How the Conversion Works
Hyperdrive Credits can be exchanged for additional AI Generation quota. Because the exact conversion flow depends on your account configuration and plan, the specific steps may differ slightly for each user. If you are unable to locate the conversion option on your own, our support team can walk you through it directly for your account.
🛠️ How to Request a Conversion
Since the conversion path is not identical for every account, the most reliable way to complete it is to contact our support team. When you reach out, please have the following ready so we can assist you quickly:
- Your Search Atlas account email address
- Your current Hyperdrive Credits balance (if visible to you)
- A description of what you were trying to do when you ran out of AI Generation quota (e.g. which tool or feature you were using)
- Any error message or on-screen prompt you received
With this information, a team member can confirm the correct steps for your specific account and, if needed, assist with applying the conversion directly.
⚠️ Important Things to Know
- Review conversion details carefully. Before confirming any conversion, make sure you have reviewed what you will receive, as conversions may not be reversible once completed.
- OTTO guidance. If OTTO or another in-platform prompt suggested converting HDC to AI Generation quota, contact support and mention that prompt — it will help the team identify the correct flow for your account.
❓ Need Help Completing a Conversion?
If you are unable to locate the conversion option, if the top-up does not appear as expected, or if you have questions about your HDC balance or AI Generation quota, our support team can look into your specific account and guide you through the process.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.