🔍 What this issue means
Some loop runs produce output artifacts that appear in Search Atlas but cannot be opened or clicked. This usually means the output is still loading, was not saved as an interactive artifact, or the page displayed an outdated session state.
✅ Check the loop output
- Open the loop and wait for the run to finish completely.
- Check whether the output is labeled as an artifact, result, or plain text. Only interactive artifacts include an openable destination.
- Refresh the page once the run is complete. A refresh can restore the artifact when the first page load shows incomplete output data.
- Open the loop again and check whether the artifact is now clickable.
🧭 Understand expected behavior
Not every loop output is designed to open as a separate artifact. Text, status messages, evaluation results, and other informational output may be displayed without a link. Interactive outputs should provide a clickable target when the artifact has been successfully created and saved.
⚙️ If the artifact remains unavailable
- Confirm that the loop run completed without an error.
- Try refreshing the page and reopening the relevant workspace or issue.
- Check whether the output appears consistently across repeated runs.
- Record the loop name, run time, output type, and the URL of the affected page.
- Take a screenshot showing the non-clickable output, if possible.
Do not repeatedly regenerate the loop if the output is missing. Re-running may create a different result and make the original issue harder to investigate.
💬 Contact support
If the output should be interactive but remains non-clickable after these steps, share the recorded details with our team so we can investigate the specific run. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.