If you paid for a Search Atlas top-up through Stripe and your invoice email never arrived, you can still get a copy. Your Stripe invoice and receipt are the same document: it is emailed to you automatically, and your support agent can also share it as a direct Stripe receipt link.
📩 Where Your Stripe Invoice Is Sent
When you complete a top-up payment through Stripe, Search Atlas automatically sends your invoice to the email address on your account. This invoice shows the full payment amount and date, so you can use it for your records or accounting.
If you do not see the email, check your spam or promotions folder first, then search your inbox for messages from Stripe or Search Atlas around your payment date.
🔗 How to Get Your Stripe Receipt Link
If the invoice email did not reach you, your Search Atlas support agent can send a direct Stripe receipt link. This link opens a secure Stripe page showing the receipt for your specific payment.
Steps to request your receipt link
- Contact Search Atlas support through chat or email.
- Give the agent the payment date and amount (for example, a $413 payment on April 24).
- The agent locates the payment in Stripe and sends you a receipt link.
- Click the link to open your receipt, then download or print it for your records.
If your support agent cannot locate the payment, provide the exact date, amount, and the email address that was on your account at the time of the transaction.
Once you open the link, you'll see the full receipt for that payment and can save a copy at any time.
✅ Confirming Your Invoice and Receipt Match
Your emailed invoice and your Stripe receipt link refer to the same payment. Both show the amount charged and the date of the transaction, so either document works as proof of payment.
If either the email or the receipt link is missing, contact support with the payment date and amount. After you receive your receipt link, you'll have a reliable backup even if the original invoice email is delayed or filtered by your inbox.
🎯 You now know that your Stripe top-up invoice is emailed automatically and can also be retrieved through a direct Stripe receipt link from support. If your invoice email is missing, contact Search Atlas support with your payment date and amount to get your receipt right away.