Overview
If you've been using keyword (KW) top-offs to supplement your monthly keyword quota and now want to redirect that spend toward your Human Proofreading & Delivery (HPD) allowance, this article explains how to approach canceling the recurring KW top-off charge and reallocating your quota budget to HPD.
Because the exact names of buttons and menu items in the billing interface may vary depending on your plan and account configuration, the steps below describe the general workflow. If you cannot locate a specific option, our support team can complete these changes on your behalf.
Before You Start
- Make sure you have sufficient account permissions to modify billing settings and add-ons before attempting these changes.
- Canceling a recurring add-on charge stops future renewals — credits already applied to your account in the current cycle are not removed.
Step 1 — Cancel the Recurring KW Top-Off Charge
- Log in to your Search Atlas account and navigate to Billing by clicking your avatar in the top-right (Account Menu) and selecting Billing (Billing is a separate item from Settings in the avatar dropdown).
- Look for a section listing your active add-ons or recurring charges.
- Locate the keyword top-off add-on and look for an option to cancel or manage that recurring charge.
- Follow the on-screen prompts to confirm the cancellation. Future renewals of this charge will stop; your current cycle's credits remain available until the period ends.
Step 2 — Reallocate Budget to HPD
Once you have canceled the KW top-off, you can apply the equivalent budget toward HPD by adding or adjusting an HPD-related add-on or quota option within the same billing or subscription settings area.
- In your billing or subscription settings, look for an option to add or adjust add-ons.
- Find the HPD-related option and select the quantity or tier that matches the budget you freed up from the KW top-off.
- Follow the on-screen prompts to confirm your selection. If you want the new HPD allocation to renew automatically, look for a recurring billing option before confirming.
If you are unable to locate the correct options in your account or encounter any issues completing these steps, our support team can make these adjustments directly on your account.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.