🔍 Overview
This article covers two things: minor issues you might notice in Meta Ads today (plus how to work around them), and a preview of features currently in development. We keep this page updated so you always know what to expect.
⚠️ Known Issues
These are real, minor issues we are actively working on. None of them block you from running campaigns.
🏷️ Brands — Incorrect Creative Type Label
In the Creative Drive section of the Meta Ads group, a creative asset may occasionally display the wrong type label — for example, a video shown as Image. This is a cosmetic issue only and does not affect how the creative performs or publishes. A fix is in progress.
Workaround: Open the creative to confirm its actual format. The content itself is correct — only the label may be wrong.
📊 Analytics — Temporary Number Mismatch with Meta Ads Manager
In the Intelligence group's Analytics section, performance numbers may briefly differ from what you see in Meta Ads Manager. This happens when Meta applies rate-limiting on their side, which temporarily slows down our data sync.
Workaround: No action needed. The sync catches up automatically, and numbers will align on their own. If a discrepancy persists for an extended period, reach out via live chat.
⏳ Launchpad — Insight Data Delay After Connecting a New Account
Right after you connect a new Meta ad account, insight data in Analytics and other Intelligence views can take a few minutes to fully load. This is expected behavior during the initial sync.
Workaround: Wait a few minutes and then refresh the page. If data still has not appeared after 10–15 minutes, contact us via live chat.
🚀 Coming Soon
The following features are actively in development. We are not sharing specific release dates, but we want you to know what is on the way.
🧬 Ad DNA (Meta Ads Group — Creative Drive)
Ad DNA will analyze your creative assets to surface which specific traits — such as visual style, copy patterns, or format — are actually driving performance. Instead of guessing what works, you will have data-backed insight into your top-performing creative characteristics.
🗺️ Funnel Map (Intelligence Group)
Funnel Map will give you a page-by-page view of where users drop off in your conversion flow — helping you pinpoint exactly where to focus your optimization efforts.
⚙️ Optimization (Meta Ads Group — Launchpad)
Optimization will provide AI-recommended actions on your existing campaigns, suggesting concrete steps to improve results without requiring you to start from scratch.
📬 Additional Routines Destinations (Intelligence Group — Routines)
Routines currently delivers automated reports and alerts to Slack and email. Additional delivery destinations are in development so you can receive Routines output in more of the tools your team already uses.
💬 Need Help?
If you experience anything not covered here, or if a known issue is affecting your work more than expected, our team is ready to help. Open the live chat and type human teammate to connect directly with a person on our support team.