🛠️ Why the wrong business appears
A new campaign can pull in the wrong name, offers, images, or copy when it is linked to another project, website, or saved business profile. Generation uses that linked data, so images and content stay incorrect until the source is fixed. Do not keep generating until the business details are right.
🔍 Check the active project first
Confirm you are working in the project for the business you want to advertise.
- Open Google Ads and use the account selector in the header to choose the correct Google Ads account. Then open the campaign and confirm that it uses the Brand Vault for the correct business.
- Open the campaign and check the selected Google Ads account in the header. Then review the business name, website, and location in the campaign’s Brand Vault and wizard settings.
- If you manage more than one brand, leave the other project before you create or edit this campaign.
- Start a new campaign only after the correct project is active. Do not copy a draft that belongs to another business.
⚙️ Review and replace the business details
Open the business or brand settings used by the campaign and replace every field that does not match this business.
- Business name and description
- Website and business name are on Business Info. Locations are managed separately on the Locations tab. Service pages are not edited as a business-settings field.
- Business Info includes the business description, unique value proposition, brand identity, and business model rather than fields labeled Products, services, and offers.
- Logo and image sources
- Audience and brand voice
Save the Brand Vault changes, close the settings drawer, and return to the campaign. Review the existing campaign content and regenerate any copy or assets that still use the old business details.
📊 Re-import the correct source
If the fields keep filling with another business, replace the source instead of editing the generated copy line by line.
- If the campaign uses the wrong Google Business Profile, open the Business Profile step in the local campaign flow and select Unlink. Confirm the impact before continuing, because unlinking removes synced locations and can affect campaigns.
- Enter the correct website when creating or editing the business, and select the correct Brand Vault or Google Business Profile for the campaign type you are using.
- After correcting the business source, continue through the campaign setup and wait for Search Atlas to finish generating the campaign content before reviewing it.
- Before generating ads, review the selected business name, website, description, and location in the campaign setup and Brand Vault.
- If the campaign still uses the wrong business, leave that setup and select Create new campaign. Choose the correct Google Ads account and Brand Vault before continuing.
🚀 Generate content only after the data matches
When the name, website, services, and images all belong to the right business, generate the ad copy and images again. Spot-check the headline, description, landing page, and visuals. If any asset still mentions the other business, delete that asset and regenerate it. Do not publish or launch the campaign until the review is clean.
💡 Prevent this on the next campaign
- Keep a separate project for each business.
- Confirm the selected Google Ads account and Brand Vault, open Campaign actions, and select Create new campaign.
- Avoid duplicating a campaign from another brand.
- Update brand settings before importing or generating content.
💬 Get help in the platform
If the correct project still imports another business, tell support which project is wrong, which business should be used, and the website URL that should be imported. If you need further assistance, open the chat widget in the bottom-right corner of the platform and send your message. A member of our support team will reply in the chat.