🧭 Overview
If you need to swap your connected Google Ads account in OTTO PPC — for example, to test with a different account or correct a wrong connection — this article explains what to expect and how to get the right support.
Important: Because the exact steps for disconnecting and reconnecting a Google Ads account in OTTO PPC depend on your specific account setup, a member of our support team can walk you through the process directly and ensure nothing is disrupted.
🔗 Before You Begin
- Have the Google login credentials ready for the new Google Ads account you want to connect.
- Note the name of your current Search Atlas project and the Google Ads account currently linked, so our team can locate your setup quickly.
- Be prepared to share any error messages or unexpected behavior you encountered when trying to disconnect or reconnect.
🔍 What to Expect
Disconnecting and reconnecting a Google Ads account in OTTO PPC involves unlinking your current Google account authorization and re-authorizing with a different Google Ads account. The process is handled within the Ads section of Search Atlas (Left sidebar → Ads).
If you have already located the relevant option in OTTO PPC but are running into issues, or if you are unsure where to find the disconnect option, our support team can guide you through each step in real time.
📋 Information to Have Ready When You Contact Support
- Your Search Atlas project name
- The Google Ads account currently connected (account name or ID if available)
- The Google Ads account you want to connect instead
- A description of what you have already tried, and any error messages displayed
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.