Overview
If Atlas Agent helped you build ad campaigns, you may have seen references to OTTO PPC or Smart Ads in conversations or documentation. These names may correspond to features that appear under different labels in your dashboard depending on your account and plan. This article explains what to do if you cannot locate your campaigns or are unsure where to publish them.
What to Do If You Cannot Find Your Atlas Agent Campaign
If you are looking for a campaign created by Atlas Agent and cannot find it in your dashboard, here is what to check:
- Look for an Ads or Campaigns section in your dashboard navigation. The exact label and location may vary depending on your account setup.
- If you were directed to a menu item (such as Campaign Hub, Smart Ads, or OTTO PPC) that does not appear in your interface, these may be internal or legacy names for features available under a different label in your current dashboard.
- Confirm that your account plan and user permissions include access to campaign management features. If you are unsure, contact your account administrator.
What to Do If You Cannot Publish a Campaign
If you have located your campaign but are unable to publish it, check the following:
- Ensure all required campaign fields are complete. Incomplete campaigns may not have a publish option available.
- Confirm you have the necessary user permissions to publish campaigns on your account.
- If you still cannot publish after checking the above, note the campaign name and the approximate date it was created before reaching out for support.
When to Contact Support
Because campaign navigation and publishing steps can vary by account configuration, our support team can confirm the exact location of your campaigns and guide you through publishing. Before reaching out, please have the following ready:
- Your project or account name
- The campaign name and approximate creation date
- A description of what you see (or do not see) in your dashboard, including any error messages
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.