If you see the toast "This Content Audit failed importing!" when running an Onpage Audit in Content Genius, a resolved bug was blocking the audit from completing. Hard-refresh your browser and follow the steps below to run a successful audit.
⚠️ What the "Content Audit Failed Importing" Error Means
This toast notification appears in the Onpage Audit tool when the system cannot finish importing and processing your URL and keywords. The audit does not return any results — it fails immediately after you click Run Audit.
The error was caused by a bug in the GHL (GoHighLevel) integration with Content Genius. It affected all Onpage Audits consistently, regardless of which URL or keywords you entered.
🔍 Steps That Trigger the Error
The error appears when you complete this sequence:
- Open Content Genius → Onpage Audit.
- Enter one or more target keywords and a page URL.
- Click Run Audit.
The audit fails immediately and the toast "This Content Audit failed importing!" appears on screen. No partial results are returned.
✅ How to Resolve the Error
This bug has been patched. To load the latest version of Content Genius and confirm the fix is active on your account:
- Hard-refresh your browser: press Ctrl + Shift + R on Windows or Cmd + Shift + R on Mac.
- Go to Content Genius → Onpage Audit.
- Enter your target keywords and page URL.
- Click Run Audit.
If the audit processes and returns results without the error toast, the fix is confirmed on your account.
🛠️ If the Error Persists After a Hard-Refresh
If you still see the error, try these additional steps:
- Clear your browser cache and cookies completely, then log back in to Search Atlas.
- Switch to a different browser — Chrome or Edge are recommended.
- Confirm your GHL account is still connected under Settings → Integrations.
If none of these steps resolve the error, contact Search Atlas support with the URL you were auditing and a screenshot of the error toast so the team can investigate your specific account.
🎯 You now know what triggers the "Content Audit failed importing" error in Content Genius and how to clear it. If you continue to see unexpected audit failures after trying these steps, reach out to Search Atlas support for direct account-level assistance.