📋 Overview
Website Studio lets you collect leads and inquiries through contact forms built into your site. To receive those submissions in your inbox, you need to connect a domain email address inside your project settings. This article also covers a common issue where blog posts appear on your site but do not open correctly when clicked.
🔌 How to Connect Your Domain Email for Form Submissions
To set up email notifications for your Website Studio contact forms, navigate to your project's settings area within Website Studio and look for the section related to form submissions or email notifications. From there, you can enter the domain email address where you want to receive submission alerts and save your changes.
If you are unsure where to find these settings, or if the option does not appear as expected in your project, our support team can walk you through the exact steps for your account configuration.
✅ Verifying Your Email Connection Works
After saving your email address in the project settings, confirm that notifications are being delivered correctly:
- Visit the live version of your site and submit a test entry through your contact form.
- Check the inbox of the domain email address you connected.
- If the test email does not arrive within a few minutes, check your spam or junk folder.
- If the email is still missing, return to your project settings and confirm that your email address is saved correctly, then reach out to support for further help.
📝 Why Blog Posts Are Not Opening on Your Site
If your blog posts are visible in the list on your site but clicking them leads to a broken page or no content, this is a known issue that can occur within Website Studio. The fix typically requires a configuration adjustment inside your project settings related to how blog post links are set up.
To get this resolved, please contact our support team with the following information ready:
- The name of the Website Studio project affected.
- The URL of the blog post page that is not opening correctly.
- A brief description of what you see when you click the blog post link (e.g., blank page, 404 error, redirect).
Having these details ready will allow our team to identify the cause quickly and apply the correct fix to your project.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.