🧭 Overview
If the keyword optimization tool displays a "Google Search Console is required" error even though your GSC account appears connected, the issue may relate to how the connection was established, a sync delay, or a permission gap in your GSC account. Because the specific steps to resolve this depend on your account configuration, our support team will need to review your setup directly.
📋 What to Prepare Before Contacting Support
To help our team diagnose and resolve this as quickly as possible, please have the following information ready when you reach out:
- Your project name in Search Atlas and the domain it is associated with.
- The exact error message displayed in the keyword optimization tool (a screenshot is especially helpful).
- When the error first appeared — for example, whether it started immediately after connecting GSC, after a reconnection, or after a recent account change.
- The Google account email you used to connect Google Search Console to Search Atlas.
- Whether you manage multiple GSC properties under that Google account, and if so, which property you intended to use.
⚠️ Why This Requires Agent Review
This type of error can stem from several backend factors — including how Search Atlas validates the GSC connection, the permission level of the connected Google account, or a data sync issue on your specific account. There is no single self-serve fix that applies to all cases, and attempting to disconnect and reconnect GSC without guidance could extend any existing sync delay. Our support team can inspect your connection status directly and apply the correct resolution for your account.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.