We're aware of an issue in the Rank Tracker where keywords you add to a list don't appear immediately. Your keywords are saved successfully — a manual page refresh is all it takes to make them visible.
🔍 What's Happening
After you add one or more keywords to an existing list or a newly created list in the Rank Tracker, the list display does not update automatically. The page must reload before it reflects the new keywords.
This affects all Rank Tracker users who add keywords to lists. If your list appears unchanged after adding keywords, the keywords were still saved — nothing was lost.
🛠️ Workaround Steps
You can add multiple keywords in one session before refreshing. All of them will be saved and visible after a single reload.
- Add your keywords to the list in Rank Tracker as usual.
- Press F5 or click your browser's Refresh button to reload the page.
- Your keywords will appear in the list after the page reloads.
You do not need to re-enter any keywords — one refresh is enough to display everything you added in that session.
📡 Engineering Status
Our engineering team has identified the root cause of this display issue and has addressed it. A fix is currently being rolled out. No further action is required on your end beyond the workaround above while the update deploys.
📞 When to Contact Support
Reach out to our support team if any of the following occur:
- Keywords are still missing after you refresh the page.
- The list shows a different set of keywords than what you added.
- The issue continues after this article is marked resolved.
When contacting support, include your list name, the keywords you attempted to add, and your browser name and version so our team can investigate quickly.
🌀 Your data is safe — this is a display-only issue and our team is actively rolling out a fix. Use the page refresh workaround above to see your keywords right away, and contact support if the workaround does not resolve it for you.