🔍 Keyword Magic Credits Wrongly Deducted on Failures

Camilo Aponte

Camilo Aponte

Last updated on Sep 30, 2026

🧭 Overview

Some users experienced two related credit deduction issues with the Keyword Magic tool: credits being consumed when a search spun indefinitely and failed to return results, and additional credits being charged each time a previously completed report was reopened from history. Both issues were caused by a bug in how the platform triggered quota consumption, and a confirmed engineering fix has been deployed.

⚠️ Symptoms to Watch For

  • The Keyword Magic tool loads indefinitely and never returns results, yet credits are still deducted.
  • Revisiting a previously completed report in Keyword Research causes additional credits to be charged, even though the search was already paid for.
  • Your available Keyword Lookups drop faster than expected without completing new searches.

✅ Current Status

The underlying bug — logged internally as Keywords review trigger quota consumption — has been fully resolved. The fix was reviewed and deployed by the engineering team. If you are visiting this article after the fix was released, new searches and history views should no longer trigger unexpected credit deductions.

🛠️ What To Do If You Are Still Affected

  1. Verify your current credit balance. Check your billing or account usage section to review recent credit usage and identify any unexpected deductions tied to failed searches or history views.
  2. Check whether the issue is ongoing. Run a test search in the Keyword Magic tool and confirm whether credits are deducted correctly only for successful, new searches.
  3. Review your history without running new searches. Open a previously completed report in Keyword Research and confirm that revisiting it no longer deducts credits.
  4. If credits were wrongly deducted before the fix was deployed, contact our support team to request a quota reset. Reach out via the support channel available to you, and provide the approximate dates and times of the affected searches so the team can verify the deductions against your account activity and restore your credits.

💡 Tips to Protect Your Credits While Using Keyword Magic

  • If a search spins for an unusually long time without returning results, avoid refreshing and re-submitting the same query until you have checked your credit usage — duplicate submissions can compound the issue if a billing bug is present.
  • Regularly review your account's credit usage to catch unexpected changes early.
  • If your Keyword Lookup balance appears lower than expected, check your usage history before purchasing additional credits, and contact support if you suspect a deduction error.