🔍 Overview
OTTO SEO automates on-page optimizations across your website. While OTTO is designed to work seamlessly in the background, you may occasionally encounter issues such as schema validation errors, rolled-back changes, or unexpected behavior with generated content. This article walks you through the most common problems and how to resolve them.
🗺️ How to Access OTTO SEO
To open OTTO SEO, navigate to the Left Sidebar → OTTO SEO → SEO Automation or go directly to /seo-automation-v3 in your platform URL. From this dashboard, you can review active optimizations, check deployment status, and manage OTTO settings for your project.
⚠️ Schema Validation Error: @context Must Use HTTPS
One known issue involves a schema validation error where the @context property is set to http://schema.org/ instead of the required https://schema.org/. This can cause your structured data to fail validation in tools like Google's Rich Results Test.
To check for this issue:
- Go to Left Sidebar → OTTO SEO → SEO Automation.
- Review the schema recommendations or deployed schema blocks for your pages.
- Look for any @context values that begin with http:// rather than https://.
If you spot this error, note the affected pages and contact support using the live chat widget. Our team is actively working on a fix to ensure all generated schema uses HTTPS by default.
↩️ OTTO Rolled Back Meta Data or Keyword Optimizations
In some cases, OTTO may roll back previously deployed meta data or keyword optimizations. This can happen when a new project sync, audit refresh, or conflicting rule is triggered.
If you notice that optimizations have been undone:
- Open OTTO SEO → SEO Automation from the left sidebar.
- Review the deployment history or activity log for the affected pages.
- Check whether a rollback event is recorded and what triggered it.
- Re-deploy the affected optimizations manually if needed.
If the rollback continues to occur or you cannot identify the cause, reach out via the chat widget for escalation.
🖼️ Image Alt Text: Per-Image Updates
An OTTO alt-text fix belongs to one specific image, and deploying it updates only that image — not the whole page or project. Keep this in mind when reviewing alt-text suggestions, as each deployment is scoped to the individual image it was generated for.
To deploy an alt-text fix:
- Navigate to Left Sidebar → OTTO SEO → SEO Automation.
- Locate the alt-text suggestion for the specific image you want to update.
- Deploy the fix and allow OTTO to apply the change to that image.
✍️ Generated Content Issues: Headings, Titles, and Meta Descriptions
OTTO's content generation should produce headings, titles, and meta descriptions that match your target language and stay within recommended character limits. Known issues that have been resolved include:
- Headings or titles being cut off mid-word.
- Open Graph (og:) and Twitter meta tags generating under the recommended length.
- Generated content appearing in the wrong language.
If you are still experiencing any of these problems, verify that your Brand Vault settings and language preferences are correctly configured. You can access Brand Vault from the OTTO SEO page or On-Page Strategy section. If the modal does not open as expected, try refreshing the page or clearing your browser cache before trying again.
✅ General Troubleshooting Steps
Before contacting support, try these steps to resolve most OTTO SEO issues:
- Refresh the page — Some display issues resolve on reload.
- Clear your browser cache — Cached data can cause outdated information to appear.
- Check your project's audit status — An incomplete audit can affect OTTO recommendations.
- Review your Brand Vault settings — Incorrect brand or language settings can affect generated content quality.
- Re-deploy affected optimizations — If changes were rolled back, manually re-deploying may resolve the issue.
💬 Still Need Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.