# **🔍 Overview**

OTTO SEO automates on-page optimizations across your website. While OTTO is designed to work seamlessly in the background, you may occasionally encounter issues such as schema validation errors, rolled-back changes, or unexpected behavior with generated content. This article walks you through the most common problems and how to resolve them.

# **🗺️ How to Access OTTO SEO**

To open OTTO SEO, navigate to the **Left Sidebar → OTTO SEO → SEO Automation** or go directly to **/seo-automation-v3** in your platform URL. From this dashboard, you can review active optimizations, check deployment status, and manage OTTO settings for your project.

# **⚠️ Schema Validation Error: @context Must Use HTTPS**

One known issue involves a schema validation error where the **@context** property is set to **http://schema.org/** instead of the required **https://schema.org/**. This can cause your structured data to fail validation in tools like Google's Rich Results Test.

To check for this issue:

1. Go to **Left Sidebar → OTTO SEO → SEO Automation**.
2. Review the schema recommendations or deployed schema blocks for your pages.
3. Look for any **@context** values that begin with **http://** rather than **https://**.

If you spot this error, note the affected pages and contact support using the live chat widget. Our team is actively working on a fix to ensure all generated schema uses HTTPS by default.

# **↩️ OTTO Rolled Back Meta Data or Keyword Optimizations**

In some cases, OTTO may roll back previously deployed meta data or keyword optimizations. This can happen when a new project sync, audit refresh, or conflicting rule is triggered.

If you notice that optimizations have been undone:

1. Open **OTTO SEO → SEO Automation** from the left sidebar.
2. Review the deployment history or activity log for the affected pages.
3. Check whether a rollback event is recorded and what triggered it.
4. Re-deploy the affected optimizations manually if needed.

If the rollback continues to occur or you cannot identify the cause, reach out via the chat widget for escalation.

# **🖼️ Image Alt Text: Per-Image Updates**

An OTTO alt-text fix belongs to one specific image, and deploying it updates only that image — not the whole page or project. Keep this in mind when reviewing alt-text suggestions, as each deployment is scoped to the individual image it was generated for.

To deploy an alt-text fix:

1. Navigate to **Left Sidebar → OTTO SEO → SEO Automation**.
2. Locate the alt-text suggestion for the specific image you want to update.
3. Deploy the fix and allow OTTO to apply the change to that image.

# **✍️ Generated Content Issues: Headings, Titles, and Meta Descriptions**

OTTO's content generation should produce headings, titles, and meta descriptions that match your target language and stay within recommended character limits. Known issues that have been resolved include:

- Headings or titles being cut off mid-word.
- Open Graph (og:) and Twitter meta tags generating under the recommended length.
- Generated content appearing in the wrong language.

If you are still experiencing any of these problems, verify that your **Brand Vault** settings and language preferences are correctly configured. You can access Brand Vault from the OTTO SEO page or On-Page Strategy section. If the modal does not open as expected, try refreshing the page or clearing your browser cache before trying again.

# **✅ General Troubleshooting Steps**

Before contacting support, try these steps to resolve most OTTO SEO issues:

- **Refresh the page** — Some display issues resolve on reload.
- **Clear your browser cache** — Cached data can cause outdated information to appear.
- **Check your project's audit status** — An incomplete audit can affect OTTO recommendations.
- **Review your Brand Vault settings** — Incorrect brand or language settings can affect generated content quality.
- **Re-deploy affected optimizations** — If changes were rolled back, manually re-deploying may resolve the issue.

# **💬 Still Need Help?**

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.