🌐 Overview
Search Atlas supports a native Zoom integration that connects your Zoom account to the platform's AI Agent, Chat, Notes, Calendars, and Phone features. Once connected, Zoom becomes a supported data connector across your workspace, allowing seamless collaboration and communication without switching tools.
✅ Before You Begin
- You must have an active Zoom account (free or paid).
- You need admin or owner-level access in your Search Atlas workspace to manage integrations.
- Make sure your browser zoom level is set to 100%. Non-standard zoom levels (for example, 80% or 125%) can cause the integrations panel to become unresponsive or hidden. Reset browser zoom with Ctrl + 0 (Windows) or Cmd + 0 (Mac).
🔌 How to Connect Zoom
- Log in to your Search Atlas account.
- Navigate to your workspace Settings panel (typically accessible from your profile icon or sidebar menu).
- Locate the Integrations section.
- Find Zoom in the list of supported connectors.
- Click Connect next to the Zoom option.
- A Zoom authorisation window will open. Sign in with your Zoom credentials and click Allow to grant the required permissions.
- Once authorised, Zoom will appear as Connected in your integrations list.
🤖 What the Zoom Integration Enables
After connecting, Zoom works as a supported connector across the following Search Atlas features:
- AI Agent — the AI can reference and act on Zoom meeting data and events.
- Chat — Zoom conversations can surface within your workspace communication layer.
- Notes — meeting notes and transcripts can be pulled into your workflow.
- Calendars — Zoom events sync with your connected calendar view.
- Phone — Zoom Phone data is accessible within the platform where supported.
🛠️ Troubleshooting Common Issues
- Integrations panel not visible: Reset your browser zoom to 100% using Ctrl + 0 (Windows) or Cmd + 0 (Mac), then reload the page.
- Zoom not appearing in the connectors list: Clear your browser cache, reload the page, and confirm you are on the latest version of your browser.
- Authorisation fails: Ensure you are logged into the correct Zoom account and that your Zoom plan supports third-party app integrations.
- Integration shows as disconnected after saving: Try disconnecting and reconnecting Zoom, then refresh your browser.
💡 Tips for Best Results
- Use a Zoom Business or Pro plan to unlock the full range of connector features, including Phone and advanced Calendar sync.
- If your organisation uses Zoom SSO, make sure your IT team has whitelisted Search Atlas as an approved third-party app.
- Revisit the Integrations panel periodically to confirm Zoom remains connected, especially after Zoom password or security changes.
💬 Need More Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.