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📊 Authority Pillar Score Dropped to Zero

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Camilo Aponte

Camilo Aponte

Last updated on Sep 30, 2026

🔍 What Happened

Some users noticed their Authority pillar score dropping suddenly to 0/100 inside the Holistic SEO Pillars section, even though no changes were made to their site or settings. This was caused by a known bug affecting how the Holistic SEO Pillars calculate and display Authority, Content, and UX scores after a weekly analysis or recrawl. The engineering team has since resolved the underlying issues.

📊 Where to Check Your Score

You can view your Holistic SEO Pillars scores by navigating to the Holistic SEO Pillars section of the platform. Your Authority, Content, and UX pillar scores are displayed on this page. If you are still seeing a score of 0, follow the steps below.

🛠️ What to Do If Your Score Still Shows 0

  1. Refresh the page. A simple browser refresh can clear a display glitch and load the most current data.
  2. Wait and check again. Score calculations can take some time to complete. Allow a few minutes, then reload the page to see if the Authority score has been restored.
  3. Check back after the next scheduled analysis. Because the bug was tied to weekly analysis and recrawl processing, scores may update automatically once the next analysis cycle runs.

💡 Why This Happened

The bug was triggered during the processing of weekly analysis and recrawl data, causing the Authority pillar score — and in some cases the Content and UX scores — to drop to 0 despite no changes being made to the site. Your data was not lost — the drop was a display and calculation error only. The engineering team has since resolved the underlying issues.

✅ Confirmed Resolution

The known bugs causing Authority pillar scores to drop to 0 have been marked as resolved. If your score has returned to its expected range, no further action is needed.

🚀 Still Seeing a Score of 0?

If you have followed the steps above and your Authority pillar score remains at 0, this may indicate a separate issue specific to your account or site configuration. If you need further assistance, please reach out to our support team so we can investigate further.