⏱️ How Long Is the Free Trial?
The Search Atlas free trial lasts 7 days from the date your account is activated. This applies to all standard trial accounts, including those created through partner events or summits.
🚫 Can the Trial Be Extended?
Trial extensions are not available as a standard option. The 7-day period begins on your activation date and cannot be adjusted after that point, even if you need more time to build an internal business case or have a colleague evaluate the platform.
If your trial was activated as part of a promotional event or summit, the 7-day benefit was applied at that time and the same policy applies.
📅 Onboarding Sessions: What They Are and How to Book
Search Atlas offers one-on-one (1:1) onboarding sessions with a Search Atlas specialist. These are setup-focused calls designed to help you get the platform configured and running quickly during your trial period.
Important details about onboarding sessions:
- They are one-time, setup-focused calls — not open-ended product demos.
- They are available to all trial users.
To book your onboarding session, visit the /onboarding-1on1 page inside the platform and select an available time slot through the embedded calendar.
💡 Making the Most of Your 7-Day Trial
To get the most value from your trial before it expires, we recommend:
- Book your onboarding session as early as possible — ideally within the first day or two of your trial.
- Invite your colleague or decision-maker to join the onboarding call so they can evaluate the platform alongside you.
- Use the session to ask setup and workflow questions so you can get hands-on time during the remaining trial days.
- Review your usage and explore the features most relevant to your use case right after the onboarding call while everything is fresh.
🔍 Checking Your Trial Start Date
If you are unsure when your trial began, you can check your account activation details by going to the top-right corner of the platform (your avatar) and opening Billing. The activity log and plan information there will reflect your account status and activation details.
🛠️ Still Have Questions?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.