## **⏱️ How Long Is the Free Trial?**

The Search Atlas free trial lasts **7 days** from the date your account is activated. This applies to all standard trial accounts, including those created through partner events or summits.



## **🚫 Can the Trial Be Extended?**

Trial extensions are not available as a standard option. The 7-day period begins on your activation date and cannot be adjusted after that point, even if you need more time to build an internal business case or have a colleague evaluate the platform.

If your trial was activated as part of a promotional event or summit, the 7-day benefit was applied at that time and the same policy applies.



## **📅 Onboarding Sessions: What They Are and How to Book**

Search Atlas offers **one-on-one (1:1) onboarding sessions** with a Search Atlas specialist. These are setup-focused calls designed to help you get the platform configured and running quickly during your trial period.

Important details about onboarding sessions:

- They are **one-time, setup-focused calls** — not open-ended product demos.
- They are available to all trial users.

To book your onboarding session, visit the **/onboarding-1on1** page inside the platform and select an available time slot through the embedded calendar.



## **💡 Making the Most of Your 7-Day Trial**

To get the most value from your trial before it expires, we recommend:

1. Book your onboarding session as early as possible — ideally within the first day or two of your trial.
2. Invite your colleague or decision-maker to join the onboarding call so they can evaluate the platform alongside you.
3. Use the session to ask setup and workflow questions so you can get hands-on time during the remaining trial days.
4. Review your usage and explore the features most relevant to your use case right after the onboarding call while everything is fresh.

## **🔍 Checking Your Trial Start Date**

If you are unsure when your trial began, you can check your account activation details by going to the top-right corner of the platform (your avatar) and opening **Billing**. The activity log and plan information there will reflect your account status and activation details.



## **🛠️ Still Have Questions?**

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.