The direct message recipient picker has been updated to exclude deactivated and blocked members, preventing confusion when composing messages inside the platform.
✨ What's New
Previously, members who had been deactivated or blocked could still appear in the recipient picker when starting a direct message, making it possible to attempt sending messages to users who were no longer active. This fix ensures that only reachable, active members are surfaced as selectable recipients.
🛠️ How to Use It
- Open the direct message composer inside the platform.
- Begin typing a recipient's name in the picker.
- Confirm that only active, reachable members appear in the results list.
📋 What to Expect
Deactivated and blocked members will no longer appear in the DM recipient picker. No action is required on your part — the change is applied automatically across all workspaces. Existing message threads with previously deactivated or blocked members are not affected by this update.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.