📖 Overview
The Publisher Dashboard is where you manage the publication sites you publish content to. Adding a new site connects it to your account so you can manage it alongside your other sites. This article explains what to prepare, how to add a site, and what to do if something goes wrong.
Menu labels can vary slightly as the platform is updated. If something on your screen looks different from the steps below, the chat widget can point you to the right place (see the last section).
✅ Before You Start
Having these details ready makes the process faster:
- The full site address (URL): Use the exact address of the site, including https:// if the site uses it.
- Site ownership or access: You should own the site or have permission from the owner to connect it.
- Login or connection details: Depending on how the site is set up, you may be asked for credentials or a connection method.
- A live, reachable site: The site should load in a browser and not be password-protected or in maintenance mode.
- The right account role: Your user role must allow you to manage sites. If you cannot see the option to add one, ask your account admin to check your permissions.
🛠️ How to Add a New Publication Site
- Log in to your Search Atlas account.
- Open the Publisher Dashboard from the main navigation.
- Look for the option to add a new site. It is usually a button near the top of the page or next to your site list.
- Enter the site URL in the field provided. Double-check the spelling and the address format.
- Follow the on-screen prompts to complete any required connection or verification step.
- Review the details you entered, then confirm to save.
- Check that the new site now appears in your Publisher Dashboard list.
🔍 How to Confirm the Site Was Added
After saving, take a moment to verify that everything worked:
- The site shows up in your Publisher Dashboard list with the correct name and address.
- Any status shown next to the site indicates it is connected or active, rather than pending or showing an error.
- If the list does not update right away, refresh the page and check again.
⚠️ Common Issues and Quick Fixes
- The add option is missing: This is usually a permissions issue. Ask your account admin to confirm your role allows site management. Your plan may also limit the number of sites you can add.
- The site URL is rejected: Check for typos, extra spaces, or a missing or incorrect https://. Make sure you are entering the main site address and not a page that redirects elsewhere.
- Connection or verification fails: Confirm the site is live and accessible. Check that security plugins, firewalls, or password protection are not blocking the connection, and try again.
- The site was added but does not appear: Refresh the page, log out and back in, and check any filters applied to the site list.
- The site is a duplicate: If the site is already connected, possibly under another project or user, you may not be able to add it again. Check your existing list first.
- The wrong site was added: Remove it from the list if the option is available, then add the correct one. If you cannot remove it, contact our team through chat.
💡 Tips for a Smooth Setup
- Add one site at a time and confirm it appears before adding the next.
- Keep a record of the URLs and connection details you use so you can troubleshoot faster later.
- If you are adding sites on behalf of a client, get written permission and confirm the access details with them first.
- If you plan to add many sites, check your plan limits ahead of time to avoid interruptions.
💬 Need More Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be instantly connected with a member of our team.
To help us resolve your request faster, include the site URL you are trying to add, a short description of what happens when you try, and any error message you see.