Overview
When syncing content from Search Atlas to a WordPress site that uses Elementor, you may notice formatting inconsistencies, broken images, or content that does not appear as expected. This guide explains why these issues occur and what to do about them.
Why Sync Issues Happen with Elementor
Elementor is a page builder that stores content in its own custom data structure rather than in WordPress's standard post editor (the Block Editor or Classic Editor). When Search Atlas syncs content, it writes to the standard WordPress content field. If your page was built or last saved in Elementor, the two content sources can conflict, causing:
- Formatted text appearing as plain or stripped-down content
- Images missing or displaying broken links
- Headings, bullet points, or spacing not rendering correctly
- Content appearing in the wrong section of the page
What to Do When You Experience These Issues
Because the source topic for this article reflects a known compatibility issue between Search Atlas content sync and Elementor-managed pages, the specific resolution steps may vary depending on your WordPress setup, Elementor version, and how your pages are structured. If you are experiencing formatting or image problems after syncing, please reach out to our support team so we can review your specific configuration and guide you through the correct steps.
When contacting support, it helps to have the following ready:
- The name or URL of the WordPress page where the sync issue occurred
- A description of what the content looks like after syncing (e.g., broken images, missing formatting, plain text)
- Whether the page was built or last edited using Elementor or the standard WordPress Block Editor
- Any error messages displayed during or after the sync attempt
- The approximate date and time the sync was performed
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.