🤖 Search Atlas Coworker — Frequently Asked Questions
🔌 Which apps can I connect to Coworker?
Coworker currently supports 16 connectors across several categories:
- Advertising: Meta Ads, Google Ads, TikTok Ads (coming back soon — the Connect button is temporarily unavailable), and OpenAI Ads (advertise in ChatGPT)
- SEO: Google Search Console
- Analytics: Google Analytics (GA4)
- Communication: Slack
- Developer Tools: GitLab, GitLab (Self-Managed), GitHub, Vercel
- Web / CMS: Webflow, WordPress (self-hosted), WordPress.com
- CRM: HubSpot
- Custom: Custom MCP Server — point Coworker at your own MCP server to extend its reach
Your Search Atlas tools — including Google Business Profile, OTTO, rank tracking, Website Studio, Digital PR, local SEO heatmaps, and AI/LLM visibility — connect automatically through your Search Atlas account. No separate connector step is needed for these.
🔍 Can Coworker connect to Notion, Jira, Asana, ClickUp, Figma, Gmail, or Stripe?
None of these are native connectors today. If you run your own MCP server for any of these tools, you can point Coworker at it using the Custom MCP Server connector — that is the supported path for any tool not in the native catalog above.
⚠️ I see a Connect button for Amazon Ads, Microsoft Ads, or TikTok (non-ads). Can I use those?
These connectors are not yet available. If you see a Connect button for them, that is a known display issue in the UI — the underlying integration has not been built yet. We'll update the app when these become available.
✅ Does Coworker ask for my approval before taking an action?
Approval behavior is fully configurable by your admin. In the /coworker hub, approvals can be turned on or off per connector and per individual tool action — so some actions can run automatically while others require your sign-off first. You or your admin can always require approval for any specific connection or action.
💬 Where do I see approval confirmation cards?
Approval cards render inside Slack and Microsoft Teams. If you are chatting with Coworker from a ClickUp channel, the visual approval card does not currently display there — this is a known limitation for ClickUp channel users only.
💬 Which chat channels can I use to talk to Coworker?
Slack and Microsoft Teams are both fully supported. ClickUp is also a supported chat channel for conversations with Coworker, though approval cards are not yet rendered there (see above).
🔄 I connected an app but the hub still shows it as "Not Connected." What's wrong?
This is a display refresh issue — your connection is almost certainly fine. Try refreshing the page or closing and re-opening the /coworker hub. The connection itself is intact even when the status badge is slow to update.
🚨 A connector shows "Needs Attention" but gives no details. What should I do?
This is a known display limitation — Coworker doesn't yet surface a detailed reason in all cases. Start by trying to reconnect the app. If the message persists after reconnecting, contact support so we can investigate directly.
✏️ I asked Coworker to publish, send, or edit something, but nothing happened. Is that normal?
Write and publish actions (editing a live page, sending a message, publishing content) do not complete successfully in 100% of cases yet — read operations like summaries and reports are solid. If an action didn't seem to take effect, verify directly in the target app and reach support if the change truly didn't go through.
📊 Can I trust the numbers Coworker reports, like keyword counts or ad spend?
Coworker is a fast, convenient summary layer — it is generally accurate, but can occasionally over- or under-report on some integrations. For high-stakes financial or reporting decisions, always double-check the figures against the source report in the connected app.
💳 Does using Coworker cost extra credits per action?
No. Coworker does not charge additional credits for the actions it takes. Usage is absorbed by your Search Atlas plan — there is no per-action billing.
🔒 Can Coworker see my teammates' private messages or channels?
No. Coworker can only see your own connected accounts and the Slack or Teams channels it has been explicitly added to. It cannot access teammates' private DMs, channels it hasn't been invited to, or any message history that predates its access.
🔗 When I connect Webflow or WordPress.com, the page redirects to a pipedream.com URL. Is that safe?
Yes — this is completely expected and intentional. The pipedream.com URL is part of the deliberate design of the connect flow for those integrations, not a bug or an unfinished page. It is safe to proceed through that page to complete your connection.
📣 Coworker isn't responding in my Slack Connect channel. Why not?
Coworker cannot post or take actions in Slack Connect channels — channels shared between two separate companies or organizations. This is a Slack platform restriction, not a Search Atlas limitation. Use a regular channel within your own workspace, or send Coworker a direct message instead.
⏱️ Coworker went quiet mid-conversation and now it won't respond. What happened?
If a conversation is inactive for around 5 minutes, the session can end silently without any disconnect notice. Simply @mention or message Coworker again to start a fresh session and pick up where you left off.
📎 Can I attach files like PDFs or spreadsheets for Coworker to read?
Coworker can read and understand images (such as screenshots), but cannot yet process other file types like PDFs, Word documents, or spreadsheets. For now, paste the relevant text content directly into the chat instead of attaching those file types.
🗓️ My scheduled Routine didn't run at the time I set. Is something broken?
Timezone-aware scheduling for Routines is still being rolled out, so a Routine may not always fire at the exact local time you configured. If precise timing matters for your use case, check when the Routine actually ran and adjust the scheduled time accordingly.
🎯 Coworker seems to stall when I give it a lot of tasks at once. How should I structure my requests?
For the best results, give Coworker one goal per message. Asking it to do several unrelated things in a single message can cause it to stall rather than work through them one by one.
💱 Coworker is showing my ad spend in dollars, but my account bills in a different currency. Is that right?
This is a known display limitation — Coworker can currently show amounts with a $ symbol even when your connected ad account bills in a different currency, such as COP. Always confirm the actual currency directly in the source platform before making any financial decisions.
🔀 Coworker's response came out garbled or weirdly formatted. What should I do?
Very long responses can occasionally come out with formatting issues or garbled text. Just ask Coworker to redo the answer or make it shorter — that is usually enough to get a clean response.
Still have a question? Start a chat with us — and type "human teammate" at any time to be connected with a real person on our support team.