Overview
If your Search Atlas quota is exhausted, MCP will prevent further actions that require credits until additional quota is available. This ensures that all usage stays within your plan limits and prevents unexpected overages.
🧠 What Happens When Quota Is Exhausted
When you attempt an action that requires quota:
- The action will not execute
- The MCP returns a quota error
- Your AI assistant informs you that you do not have enough credits
⚙️ Step-by-Step: What You Will Experience
Step 1 — You request an action that produces work. Examples:
- “Generate an SEO article”
- “Run a site audit”
Step 2 — The assistant attempts to execute the request.
Step 3 — The MCP checks your available quota.
Step 4 — If quota is insufficient:
- The action is blocked
- An error is returned
- The assistant explains that quota is exhausted
🔔 What the Assistant Will Do
When quota is exhausted, your AI assistant will typically:
- Notify you that the action cannot proceed
- Suggest checking your usage
- Suggest adding more credits or upgrading your plan
⚙️ Step-by-Step: How to Resolve
Step 1 — Check your current usage. Ask:
- “Show my quota”
- “Check my usage”
Step 2 — Confirm that your quota is fully used.
Step 3 — Add more credits or upgrade your plan.
Step 4 — Retry the action.
💳 Troubleshooting: Checkout or Payment Issues When Topping Up
If you try to purchase additional AI credits (for example, a 10,000-credit top-up) and the Stripe checkout page hangs, times out, or fails to complete, try the following:
- Reload the checkout page and try again.
- Open the checkout in an incognito/private window to rule out browser extensions or cached sessions.
- Try a different browser or device.
- Verify your card and billing details are accepted by Stripe.
If the checkout still fails, contact Search Atlas support and include:
- The credit amount you are attempting to purchase
- A screenshot or description of the error
- Approximate time of the failed attempt
Our team can manually add the credits to your account while engineering investigates any payment-system issue, so you are never blocked from continuing your work.
⚠️ Important Notes
- Read-only actions will still work (they do not consume quota)
- Only actions that produce work are blocked
- MCP does not allow actions to exceed your quota
- If you experience a checkout/payment failure when adding credits, contact support — credits can be added manually while any payment-system issue is investigated
🔁 Best Practice
Check your quota before running large or batch actions to avoid interruptions. Running out of credits does not affect your access to MCP — it only limits actions that require quota. Once you restore your balance, you can continue executing tasks normally through your AI assistant.
🛠️ Known Issues / Recent Fixes
- Stripe checkout timeout during credit top-up (Resolved) — Internal ticket QPB-559. A bug previously caused the Stripe checkout page to time out for some customers attempting to purchase additional AI credits. The engineering team has deployed a fix and the ticket is marked Resolved. If you encounter similar checkout symptoms, please follow the troubleshooting steps above and contact support so we can manually add credits and re-open the ticket if needed.