Credits by Product: Audit, Reports & Keywords

🔑 Keyword Explorer Credits: How Consumption Works

⚙️ Understanding On-Page Task Credits

🔍 Why did my on-page task use so many credits? On-page tasks can use credits for analysis, recommendations, content generation, and applying SEO improvements. The total depends on the scope of the task, the number of URLs, and the actions selected. A large task may therefore consume a substantial number of credits, such as 100,000. Credit usage can also vary when a task includes multiple analysis or generation steps. Starting a task may reserve or consume credits for the selected work, even if you do not see a separate prompt immediately before it runs. 💳 What happens when I start a task? Before starting an on-page task, review the selected URLs, task type, and available credit balance. Some tasks are designed to run immediately after you confirm the action. If the task scope is large, the estimated cost may be significant. Do not start a task repeatedly if the page appears to load slowly. Refreshing or retrying can risk submitting the same work more than once. First, check whether the task is already running or completed. 📊 How to avoid unexpected credit use - Begin with one URL or a small group of pages. - Review the task scope and selected actions before confirming. - Check your credit balance before and after running the task. - Wait for the task status to update before trying again. - Use smaller batches when testing a new workflow. - Record the approximate start time and affected URLs if usage seems incorrect. 🧾 What should I check if the usage looks wrong? 1. Confirm which project and account you used. 2. Check whether the task ran more than once. 3. Review the number of URLs included in the task. 4. Compare the task details with the credit change. 5. Take a screenshot of the task settings, status, and credit balance. Credit totals may not always appear at the exact moment an action starts. Allow the task and usage records time to update before drawing a final conclusion. 💬 Need help reviewing the charge? If the credit usage does not match the task scope, contact us from inside Search Atlas so the team can investigate the specific account activity. Include the project, task name, approximate time, selected URLs, and screenshots if available. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📊 Understanding Rank Tracker Quota Units Explained

🔍 Overview Your Rank Tracker quota is not based on the number of keywords you track alone. It is calculated by multiplying your tracked keywords by the number of SERP pages tracked per keyword. This means your quota consumption can be significantly higher than your keyword count, which often causes confusion when reading the usage display. 📐 The Quota Calculation Formula Every time a keyword is tracked, Search Atlas retrieves ranking data across one or more pages of search results. Each page of results counts as one quota unit per keyword. Formula: Quota Units Used = Keywords Tracked × SERP Pages Tracked For example, if you track 198 keywords at a SERP depth of 10 pages, that single refresh consumes 1,980 quota units — even though only 198 keywords are being monitored. 📋 Real-World Examples - 198 keywords × 10 SERP pages = 1,980 quota units - 612 keywords × 1 SERP page = 612 quota units - 100 keywords × 5 SERP pages = 500 quota units - 50 keywords × 10 SERP pages = 500 quota units As these examples show, a smaller set of keywords tracked at a higher SERP depth can consume far more quota than a larger set tracked at a shallow depth. ❓ Why Your Usage Seems Higher Than Your Keyword Count If your quota display shows a much higher number than the total keywords across your projects, SERP depth is almost always the reason. In the scenario where only one project refreshed after the billing reset — with 198 keywords tracked at 10 SERP pages — the usage would correctly show 1,980 out of 2,000 quota units, even though only 198 keywords were involved in that refresh. Key points to remember: - Quota units reset at the start of each billing cycle. - Only refreshes that occur after the billing reset consume units from the new cycle. - Projects that have not refreshed since the reset do not yet contribute to the current cycle's usage. - Each subsequent project refresh will add further units based on that project's keyword count and SERP depth setting. 🗺️ How to Check Your Rank Tracker Usage 1. In the left sidebar, navigate to Keywords → Rank Tracker (Keyword Rank Tracker). 2. Open the project you want to review. 3. Check the number of tracked keywords and the SERP depth setting configured for that project. 4. Multiply those two values to estimate the quota units that refresh will consume. Reviewing each project's SERP depth setting helps you understand and predict your total quota consumption across all projects. 💡 Tips to Manage Your Quota - Reduce SERP depth on projects where deep ranking data is not essential. Tracking positions on page 1 only (1 SERP page) uses far fewer units than tracking 10 pages. - Audit each project regularly to ensure SERP depth settings match your actual needs. - Prioritize high-value keywords for deeper SERP tracking, and use shallower depths for lower-priority terms. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📊 Understanding and Managing Site Audit Quotas

🔍 Overview Site audit quotas in Search Atlas work differently from other usage limits in your account. Instead of appearing in the general quota panel, site audit credits are tracked and managed in their own dedicated section. This article explains where to find your site audit usage, how the quota system works, and how to purchase additional audits when needed. 📍 Where to Find Your Site Audit Quota Your site audit usage is not displayed in the main quota or usage panel — this is intentional, as site audits are managed as a standalone resource. To view your current site audit quota and usage, follow these steps: 1. Log in to your Search Atlas account. 2. Navigate to Site Metrics → Site Explorer using the left sidebar. 3. From the Site Explorer section, open any active site project or initiate a new site audit. 4. Your remaining audit credits and usage details will be displayed within the site audit interface for that project. Because site audit credits are project-based and separate from keyword or AI content quotas, they will never appear in the general plan usage panel. This is expected behaviour, not a bug. 💡 Why Site Audits Have a Separate Quota Site audits consume significant computing resources — crawling thousands of pages, analysing technical issues, and generating actionable recommendations. For this reason, Search Atlas tracks site audit usage independently so you always have a clear, accurate picture of your crawl capacity without it being mixed in with other feature limits. Key things to know about site audit quotas: - Monthly reset: Audit credits reset at the start of each billing cycle, in line with your current plan. - Per-crawl consumption: Each full site crawl deducts from your quota based on the number of pages crawled. - Plan-based allocation: The number of audit credits included each month depends on your subscription tier. 🛒 How to Purchase Additional Site Audit Credits If you have used your monthly allocation and need to run more audits before the next reset, you can purchase additional credits directly inside the platform: 1. Click your Avatar in the top-right corner. 2. Select Billing → Plans & Top-ups. 3. Look for the Site Audit Credits add-on option. 4. Choose the number of additional credits you need and complete the purchase. Additional credits purchased as add-ons are available immediately after checkout and do not roll over to the following billing cycle — use them before your next reset date. ✅ Quick Troubleshooting If something does not look right with your site audit quota, check the following before contacting support: - Quota panel shows nothing for site audits: This is normal — site audit credits are not displayed in the general quota panel. Check usage directly inside the Site Explorer section. - Credits appear lower than expected: A large site crawl (many pages) will consume more credits. Review your crawl settings to limit scope if needed. - Credits did not reset on time: Allow up to 24 hours after your billing cycle renews. If the issue persists after that window, reach out via the chat widget. - Purchase not reflecting: Refresh the page and clear your browser cache. If credits still do not appear, contact support. 🆘 Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔍 Audit Your Universal Credit Usage and Logs

📋 Overview of Universal Credits Universal Credits (UC) are the shared resource pool that powers AI-driven features across Search Atlas — including bulk content optimizations, OTTO SEO tasks, and other automated workflows. Every action that consumes processing resources draws from this pool, so understanding how credits are spent helps you plan usage and avoid unexpected depletion. 📊 How Credit Consumption Is Calculated Credits are consumed at the feature level and tracked per billing cycle. The main activities that draw from your Universal Credit balance include: - Bulk optimization runs — running content optimizations across multiple pages simultaneously consumes credits proportional to the number of pages and complexity of each task. - OTTO SEO automated tasks — each task OTTO executes (meta updates, schema changes, redirects, etc.) deducts a set amount from your balance. - AI-assisted content generation — generating or rewriting content via AI tools uses token-based micro-transactions that accumulate throughout the cycle. - Guided onboarding workflows — some onboarding steps trigger automated actions that consume a small number of credits during initial setup. Credits are aggregated per feature and per billing cycle, meaning your usage is grouped by the type of action performed, not listed as individual atomic transactions in the customer-facing view. 🔎 Where to View Your Credit Usage To review your current Universal Credit balance and cycle-level consumption breakdown, follow these steps: 1. Log in to your Search Atlas account. 2. Click your avatar in the top-right corner. 3. Select Billing to open the Billing page. 4. Open the Activity Log tab to see your usage for the current billing cycle. The usage summary shows credit consumption grouped by feature category (for example, Bulk Optimization, OTTO Tasks, Content AI). This gives you a high-level view of where your credits are going each cycle. ⚠️ Why Your Balance May Look Unexpected There are a few known factors that can make your credit balance harder to interpret: - Bulk actions multiply consumption — selecting a large batch of pages for optimization can deplete credits faster than expected because each page is processed individually in the background. - Onboarding automation — if you recently set up your account and went through guided onboarding, some credits may have been used automatically during that process without an explicit prompt. - Plan changes mid-cycle — if your plan was changed during an active billing cycle, your credit allocation or reset behavior may not reflect what you expect. Our team is actively working on improvements to how credits reset during plan changes initiated at checkout. - Audit log gaps — we are aware that a past technical issue affected the completeness of some usage audit records. Our engineering team has resolved the underlying problem, but some historical events from earlier cycles may not appear in detailed logs. This does not affect your current balance accuracy. 💡 Tips to Manage Your Credit Balance - Run bulk optimizations in smaller batches to pace your credit consumption and monitor the impact before scaling up. - Review your OTTO SEO task queue regularly and disable automated tasks you no longer need. - Check your credit balance before starting large projects so you can estimate whether your current allocation is sufficient. - If you are approaching your limit, consider upgrading your plan or purchasing additional credits before running high-volume workflows. 🛠️ Requesting a Detailed Credit Audit If the usage summary in your dashboard does not give you enough detail to explain a specific depletion event, our support team can pull a cycle-scoped, per-feature consumption report from the backend for your account. This report provides a more granular breakdown than what is currently visible in the self-serve dashboard. To request an audit, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team. Please have the following ready to share: - The approximate date or date range when you noticed the credit drop. - Any specific features or projects you were working on at the time. - Your current plan name and billing cycle start date. Having this information ready will help our team locate the relevant usage data quickly and provide you with a clear itemized breakdown. 🚀 What We Are Improving We are actively working on enhancements to make Universal Credit usage more transparent for all customers. Upcoming improvements include: - More granular, self-serve usage logs visible directly in the dashboard. - Clearer credit usage explanations during guided onboarding so you know what is happening at each step. - Fixes to ensure credit balances reset correctly when plans are changed at checkout. These updates will roll out progressively — we appreciate your patience as we improve the experience. 💬 Still Have Questions? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📊 Report Builder Usage Limits and Credit Consumption

📋 Overview The Search Atlas Report Builder allows you to generate SEO reports, but report creation is subject to monthly limits and plan-level quotas. If you find that you are unable to generate a new report or have hit a usage limit, this article explains what to expect and how to get help. To access the Report Builder, go to Left sidebar → Reports (URL: /report-builder/projects-list). 📦 Monthly Creation Limits and Plan Quotas Report generation in Search Atlas is tied to your subscription plan. Each plan includes a set number of SEO reports you can create per month. Once you reach your plan's monthly limit, you will not be able to generate additional reports until the next billing cycle begins and your quota resets. The exact number of reports included with your plan depends on the tier you are subscribed to. To find out your current plan's report quota and how many reports you have remaining this month, check your account settings or billing page within the platform. 🔄 What To Do If You've Reached Your Limit If you are unable to create a new report and believe you have reached your monthly quota, here are the steps to take: 1. Navigate to your account settings or billing page to confirm your current plan and remaining report quota for the month. 2. If your quota has been reached, you can wait for your monthly limit to reset at the start of your next billing cycle. 3. If you need to generate more reports before the reset, consider upgrading your subscription to a higher-tier plan that includes a larger monthly report allocation. 4. If your quota does not appear to have been reached but you are still unable to generate reports, or if the information shown does not match what you expect, contact our support team with your project name and a description of the issue so we can investigate. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.