🗂️ Add Multiple Client Sites to Agent Hub

Camilo Aponte

Camilo Aponte

Last updated on Sep 30, 2026

🔍 Overview

Agent Hub displays only the sites that meet specific setup requirements. If you manage multiple clients but see only a handful of active projects, some of your sites may not yet have completed the necessary setup steps.

⚠️ Why Some Sites May Be Missing from Agent Hub

Not all sites in your account automatically appear as active projects in Agent Hub. A site typically needs to have the required setup completed before it will show up. If you are seeing fewer sites than expected, the setup status of those sites is the most likely cause.

✅ Prerequisites for a Site to Appear as an Active Project

Before a client site will show up as an active project in Agent Hub, make sure each of the following is in place:

  • The site has been added to your Search Atlas account as a project. If a site has not been created as a project yet, it will not appear in Agent Hub regardless of other settings.
  • OTTO SEO has been activated for the site. Agent Hub surfaces sites that have OTTO enabled. Sites without an active OTTO connection will not appear.

🚀 Steps to Add Multiple Client Sites to Agent Hub

Follow these steps for each client site you want to appear as an active project in Agent Hub:

  1. Log in to your Search Atlas account and navigate to your list of projects.
  2. Confirm each client domain has been added as a project. If a site is missing, create a new project for that domain before proceeding.
  3. Open the project for the client site and check whether OTTO SEO has been activated. If it has not been activated, enable OTTO for that project.
  4. Return to Agent Hub and verify that the site now appears as an active project.
  5. Repeat for each additional client site until all expected projects are visible in Agent Hub.

💡 Tips for Managing Multiple Sites Efficiently

  • If you are adding many sites at once, work through them in batches and confirm each site's setup status before moving to the next.
  • If a site still does not appear in Agent Hub after completing all setup steps, double-check that the project was created correctly and that OTTO has been fully activated for that project.
  • When contacting support, have the affected domain names and your account details ready so the team can assist you quickly.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.