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OTTO VisIQ Suggested Fixes Not Saving or Deploying

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Camilo Aponte

Camilo Aponte

Last updated on Sep 30, 2026

🔍 Overview

Some users have encountered issues when working with OTTO's VisIQ Suggested fixes where edits or suggestions are not saving or deploying correctly.

This issue has been investigated and resolved by our engineering team. This article explains what to do if you are still experiencing problems.

⚠️ Understanding the Issue

VisIQ Suggested fix save/deploy failure: In some cases, OTTO VisIQ suggested fixes were not saving or deploying as expected. This was a confirmed bug that caused edits to fail silently on deploy. A fix has since been deployed by engineering.

✅ Step 1 — Clear Your Browser Cache and Try in Incognito

If you are still seeing a save or deploy error, the first step is to rule out a browser caching issue:

  1. Clear your browser's cookies and cache completely.
  2. Open a new incognito or private browsing window.
  3. Log back in to Search Atlas and navigate to your OTTO-enabled site's VisIQ section.
  4. Attempt to save or deploy the suggested fix again.

In many cases, this resolves the error immediately. If the problem persists after completing these steps, continue to Step 2.

🔄 Step 2 — Retry Saving Your VisIQ Edits

The underlying bug that prevented suggested fixes from saving and deploying in VisIQ has been fixed. To confirm everything is working correctly for your site:

  1. Navigate to your OTTO-enabled site and open the VisIQ section.
  2. Locate the VisIQ Suggested fix you previously attempted to save or deploy.
  3. Re-enter or re-apply your edit if it was not retained from before the fix.
  4. Save and deploy the suggestion as normal.

Your edits should now save and deploy correctly.

💡 What Was Fixed

Our engineering team resolved an issue where OTTO VisIQ suggested fixes were not saving on deploy. If you attempted to save or deploy a suggested fix before this resolution was in place, you may need to re-enter and re-deploy your changes.

📬 Still Having Trouble?

If you have followed the steps above and are still experiencing issues saving or deploying VisIQ suggested fixes, please reach out to our support team so we can investigate further. You can contact us directly from your Search Atlas account.