🧐 Why Suggested Fixes Appear Blank
After a recrawl, OTTO does not populate all suggested fixes at once — it analyses pages progressively as the crawl processes your site. If you open the audit results while the crawl is still running, or immediately after it finishes, you will typically see a small number of populated fixes alongside a large number of blank rows. This is expected behaviour, not a bug.
Additional causes for blank suggested fixes include:
- Crawl still in progress: Fixes are generated as each page is processed. Blank rows simply mean those pages have not been analysed yet.
- Crawl interrupted or incomplete: A timeout, crawl-credit limit, or connectivity issue can stop the crawl early, leaving unvisited pages without recommendations.
- Pages excluded from the crawl: Pages that are noindexed, blocked by robots.txt, or manually excluded will not receive suggested fixes.
- Stale audit view: The results panel sometimes does not refresh automatically after a crawl completes, causing the display to appear out of sync.
🛠️ Step-by-Step: Get Your Fixes to Populate
- Verify the crawl has fully completed. Go to Left sidebar → OTTO SEO → Site Audit → Crawl Monitoring. A spinning indicator or a Crawling status means analysis is still running — wait until the status changes to Completed before reviewing results.
- Refresh the overview page. Once the crawl shows Completed, navigate to Left sidebar → OTTO SEO → All Sites, open your project card, then go to Left sidebar → OTTO SEO → Overview. Press Ctrl + R (Windows) or Cmd + R (Mac) to force the latest fix data to load.
- Review pending tasks. Visit Left sidebar → OTTO SEO → All Sites (SEO Automation) → select your site → Overview (OTTO Grader) and check the Pending Optimizations section for any queued or stuck OTTO action items. Resolving or dismissing stale tasks can unblock the fix generation process.
- Inspect individual pages. Go to Left sidebar → OTTO SEO → Site Audit → Page Explorer and click a page that shows a blank fix. If the page status reads Not Crawled or Excluded, that page was skipped during the audit and will not receive suggestions until it is included in a future crawl. Check your crawl settings to ensure the page is not inadvertently excluded.
- Trigger a fresh recrawl. If fixes remain blank after completing the steps above, start a new crawl from Left sidebar → OTTO SEO → All Sites by opening your project card and selecting the recrawl option. Allow the crawl to finish completely before reviewing suggested fixes.
⏳ How Long Should You Wait?
OTTO populates fixes progressively throughout the crawl. For small sites (under 100 pages), recommendations typically appear within a few minutes of the crawl completing. Larger sites with hundreds or thousands of pages may take noticeably longer. Always confirm the Completed status in Left sidebar → OTTO SEO → Site Audit → Crawl Monitoring before concluding that fixes are missing.
Important: Avoid launching a second recrawl while one is already in progress. Overlapping crawls can produce incomplete or inconsistent fix data.
✅ Quick Checklist Before Contacting Support
- Crawl status shows Completed in Left sidebar → OTTO SEO → Site Audit → Crawl Monitoring
- Browser has been refreshed after the crawl finished
- No pending or stuck tasks in the Pending Optimizations section under Left sidebar → OTTO SEO → All Sites (SEO Automation) → select your site → Overview (OTTO Grader)
- Affected pages are not marked Excluded or Not Crawled in Left sidebar → OTTO SEO → Site Audit → Page Explorer
- Sufficient time has passed for OTTO to process all crawled pages
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.