# **🧐 Why Suggested Fixes Appear Blank**

After a recrawl, OTTO does not populate all suggested fixes at once — it analyses pages progressively as the crawl processes your site. If you open the audit results while the crawl is still running, or immediately after it finishes, you will typically see a small number of populated fixes alongside a large number of blank rows. This is expected behaviour, not a bug.

Additional causes for blank suggested fixes include:

- **Crawl still in progress:** Fixes are generated as each page is processed. Blank rows simply mean those pages have not been analysed yet.
- **Crawl interrupted or incomplete:** A timeout, crawl-credit limit, or connectivity issue can stop the crawl early, leaving unvisited pages without recommendations.
- **Pages excluded from the crawl:** Pages that are noindexed, blocked by robots.txt, or manually excluded will not receive suggested fixes.
- **Stale audit view:** The results panel sometimes does not refresh automatically after a crawl completes, causing the display to appear out of sync.

# **🛠️ Step-by-Step: Get Your Fixes to Populate**

1. **Verify the crawl has fully completed.** Go to **Left sidebar → OTTO SEO → Site Audit → Crawl Monitoring**. A spinning indicator or a **Crawling** status means analysis is still running — wait until the status changes to **Completed** before reviewing results.
2. **Refresh the overview page.** Once the crawl shows **Completed**, navigate to **Left sidebar → OTTO SEO → All Sites**, open your project card, then go to **Left sidebar → OTTO SEO → Overview**. Press **Ctrl + R** (Windows) or **Cmd + R** (Mac) to force the latest fix data to load.
3. **Review pending tasks.** Visit **Left sidebar → OTTO SEO → All Sites (SEO Automation) → select your site → Overview (OTTO Grader)** and check the **Pending Optimizations** section for any queued or stuck OTTO action items. Resolving or dismissing stale tasks can unblock the fix generation process.
4. **Inspect individual pages.** Go to **Left sidebar → OTTO SEO → Site Audit → Page Explorer** and click a page that shows a blank fix. If the page status reads **Not Crawled** or **Excluded**, that page was skipped during the audit and will not receive suggestions until it is included in a future crawl. Check your crawl settings to ensure the page is not inadvertently excluded.
5. **Trigger a fresh recrawl.** If fixes remain blank after completing the steps above, start a new crawl from **Left sidebar → OTTO SEO → All Sites** by opening your project card and selecting the recrawl option. Allow the crawl to finish completely before reviewing suggested fixes.

# **⏳ How Long Should You Wait?**

OTTO populates fixes progressively throughout the crawl. For small sites (under 100 pages), recommendations typically appear within a few minutes of the crawl completing. Larger sites with hundreds or thousands of pages may take noticeably longer. Always confirm the **Completed** status in **Left sidebar → OTTO SEO → Site Audit → Crawl Monitoring** before concluding that fixes are missing.

**Important:** Avoid launching a second recrawl while one is already in progress. Overlapping crawls can produce incomplete or inconsistent fix data.

# **✅ Quick Checklist Before Contacting Support**

- Crawl status shows **Completed** in **Left sidebar → OTTO SEO → Site Audit → Crawl Monitoring**
- Browser has been refreshed after the crawl finished
- No pending or stuck tasks in the **Pending Optimizations** section under **Left sidebar → OTTO SEO → All Sites (SEO Automation) → select your site → Overview (OTTO Grader)**
- Affected pages are not marked **Excluded** or **Not Crawled** in **Left sidebar → OTTO SEO → Site Audit → Page Explorer**
- Sufficient time has passed for OTTO to process all crawled pages

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type **human teammate** to be connected with a member of our team.