🧭 Overview
If you access Search Atlas through a GoHighLevel (GHL) sub-account, your pricing and billing are managed differently than a direct Search Atlas subscription. This article explains what changes when you use the GHL integration, how pricing is structured, and what to expect if you ever need to migrate between the two.
💰 How GHL Integration Pricing Works
When you access Search Atlas through a GHL agency account, pricing is set and managed by your GHL agency, not directly by Search Atlas. This means:
- Your subscription rate, plan tier, and billing cycle are determined by the GHL agency that provisioned your account.
- Search Atlas does not control what your agency charges you for GHL-integrated access.
- Invoices and payment for GHL-integrated accounts go through the GHL platform, not through Search Atlas billing.
If you are on a direct Search Atlas plan, your billing is managed entirely within your Search Atlas account dashboard, and pricing follows the standard Search Atlas plans published on our pricing page.
📊 GHL Integration vs. Direct Plan: Key Differences
- Billing owner: GHL agency (GHL integration) vs. Search Atlas directly (direct plan).
- Pricing rate: Determined by your GHL agency vs. standard Search Atlas pricing tiers.
- Feature access: Both paths provide access to Search Atlas tools, but available features may vary depending on the plan tier your agency has enabled for your sub-account.
- Support for billing questions: GHL-integrated users must contact their GHL agency for any pricing, invoice, or plan-change queries. Search Atlas support cannot adjust or view GHL agency billing.
- OTTO pixel and other tools: Work the same way regardless of which path you use to access Search Atlas.
🔄 Migrating Between GHL Integration and a Direct Plan
If you want to switch from a GHL-integrated account to a direct Search Atlas subscription (or vice versa), follow the steps below.
- Back up your data. Export any reports, saved projects, or configurations you need before making changes.
- Contact your GHL agency. Inform them you intend to move to a direct Search Atlas plan. They will need to deprovision or disconnect your GHL sub-account access.
- Sign up for a direct Search Atlas plan. Go to the Search Atlas website and create or log in to a standalone account with the email address you want to use going forward.
- Reconnect your website and tools. After your new direct account is active, reconnect your website, reinstall the OTTO pixel (see the section below), and relink any integrations such as Google Search Console or Google Analytics.
- Verify OTTO pixel status. Once reinstalled, navigate to the OTTO SEO section (shown as “OTTO SEO” or “OTTO SEO” depending on account branding) in the left sidebar (URL:
/seo-automation-v3) to confirm the OTTO pixel shows as Installed.
Important: Your data and settings do not automatically transfer between a GHL sub-account and a direct Search Atlas account. You will need to reconfigure projects in your new account.
🛠️ Fixing an OTTO Pixel "Not Installed" Status
If the OTTO pixel shows Not Installed after you have already added it to your site, this is usually a detection delay or a placement issue. Try the following:
- Go to the OTTO SEO section (shown as “OTTO SEO” or “OTTO SEO” depending on account branding) in the left sidebar to open the OTTO dashboard.
- Copy the latest version of your OTTO pixel code from the dashboard.
- Paste the pixel code into the
<head>section of every page on your website, or use your CMS or tag manager to deploy it site-wide. - Clear your website cache and any CDN cache.
- Wait up to 24 hours for the pixel status to update. Refresh the OTTO SEO page to check.
- If the status still shows Not Installed after 24 hours, use a browser inspector or a tag-checking tool to confirm the script is firing on your live site.
Switching from a GHL-integrated account to a direct account requires reinstalling the pixel under your new account, because each account generates a unique pixel ID.
🙋 Who to Contact for Pricing Questions
- GHL integration pricing: Contact your GHL agency directly. Search Atlas support cannot view or change agency-set pricing for GHL sub-accounts.
- Direct Search Atlas plan pricing: Use the chat widget inside the Search Atlas platform.
- Technical issues (pixel installation, tool access, feature questions): Search Atlas support can help regardless of whether you are on a GHL or direct plan.
💬 Need Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.