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OTTO Manual Edits Not Saving in OTTO SEO

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Camilo Aponte

Camilo Aponte

Last updated on Sep 30, 2026

🔍 Overview

Some users have experienced an issue where manually editing OTTO suggested fixes in the OTTO SEO task appears to work — the edit fields open, changes can be typed in — but clicking Save does not retain those changes. Following the steps below has resolved this issue for affected accounts.

✅ What You Should Do

If your manual edits to OTTO suggested fixes are not saving, work through these steps in order:

  1. Navigate to the OTTO SEO task section in the platform.
  2. Locate the OTTO suggested fix you want to edit and open the edit fields.
  3. Make your changes and click Save.
  4. Refresh the page and reopen the same item to check whether your edits have been retained.
  5. If the edits are still not saving after a refresh, disconnect and reconnect OTTO for the affected site: go to your OTTO settings, disconnect OTTO from the site, wait a few seconds, then reconnect it. This re-establishes the sync between OTTO and the site and has resolved the save issue for affected users.
  6. After reconnecting, return to the OTTO SEO task, re-enter your manual edits, click Save, and refresh the page to confirm the changes are now persisting.

If your changes are persisting after saving and refreshing, the issue has resolved itself for your account.

⚠️ If You Are Still Experiencing This Issue

If disconnecting and reconnecting OTTO does not resolve the problem, gather the following details before reaching out so the investigation can begin quickly:

  • The specific field or suggested fix you are trying to edit.
  • Whether any error message appears after clicking Save, or if the page simply reverts your changes silently.
  • The affected site URL and the OTTO task type.

If you need further assistance, please reach out to our support team via the chat icon in the bottom-right corner of the platform, and a member of our team will be happy to help.

📋 Summary

Manually edited OTTO suggested fixes in the OTTO SEO task may fail to save for some users. Disconnecting and reconnecting OTTO for the affected site has resolved this issue for affected accounts. If the problem persists after reconnecting, contact our support team with the details listed above so the issue can be investigated promptly.