🤔 Why Does This Happen?
You may notice a mismatch in your OTTO Grader dashboard: the summary shows a number of undeployed fixes, but when you look at each category individually, every category displays zero remaining fixes. This is a known display behaviour, not a data error.
🔎 Steps to Locate and Deploy Your Pending Fixes
Follow these steps to find and act on your undeployed fixes in the Grader dashboard:
- Open your OTTO Grader dashboard and note the total undeployed fix count shown in the summary section.
- Check all available category sections — review every category listed in your dashboard rather than relying only on the default view, as fixes may not appear prominently in the initial summary.
- Try a full page refresh — occasionally the summary count and category counts fall out of sync due to a display lag. Refreshing the page can resync the totals.
- If fixes become visible, select and deploy them from within the relevant category.
📋 What to Have Ready If You Need to Escalate
If the steps above do not surface the missing fixes, our support team can investigate the discrepancy at the account level. Before reaching out, please have the following ready:
- Your project name — the specific project where the mismatch is appearing.
- The undeployed fix count shown in your summary.
- A screenshot or description of what your Grader dashboard currently displays, including which categories show zero.
- Any actions you have already taken — for example, if you recently deployed a batch of fixes or made changes to your OTTO settings.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.