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🗺️ Fix Incorrect Google Maps URL in OTTO Schema

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Camilo Aponte

Camilo Aponte

Last updated on Sep 30, 2026

🔍 Overview

If your OTTO project contains a sameAs schema array with a Google Maps URL pointing to the wrong business location, this guide explains why it happens and what steps to take to get it corrected. Because the field is read-only inside the platform, resolving this issue requires action from the Search Atlas support team.

⚠️ What This Issue Looks Like

You may notice this problem when reviewing your structured data or schema output for a site managed in OTTO. Common signs include:

  • The sameAs field in your Local Business schema contains a Google Maps URL referencing an incorrect city or region.
  • The Google Maps link points to a completely different location than your business address.
  • The field is locked, preventing you from editing it directly inside the OTTO project.

💡 Why This Happens

OTTO builds and caches schema data automatically based on the business information available at the time the project is created or last synced. In some cases, an incorrect Google Maps URL can become hardcoded in the schema cache if:

  • The source business data contained an error at the time of the initial schema build.
  • A previous Google My Business listing or map entry was linked to the wrong location.
  • The schema cache was not refreshed after a business address or Maps URL was updated.

Because schema fields in OTTO are validated and locked to protect structured data integrity, these values cannot be edited directly by users once they are set.

🛠️ How to Resolve the Issue

Follow these steps to report and fix a locked incorrect Google Maps URL in your OTTO schema:

  1. Confirm the correct Google Maps URL. Open Google Maps, search for your business by name and address, and copy the full, accurate URL from the browser address bar. Make sure it resolves to the correct physical location.
  2. Locate your OTTO project. Find the affected site in your OTTO project list.
  3. Note the domain and incorrect URL. Record the exact domain name of the affected site and the incorrect Google Maps URL currently shown in the sameAs schema field.
  4. Contact support via the chat widget. Share the domain name, the incorrect URL, and the correct replacement URL with the support team. The support team will manually update the database record and rebuild the schema cache for that project.

📋 Information to Have Ready

To help the support team resolve your request as quickly as possible, prepare the following before opening the chat:

  • The full domain name of the affected OTTO project.
  • The incorrect Google Maps URL currently appearing in the sameAs schema field.
  • The correct Google Maps URL you want to replace it with.
  • Any relevant context about when the mismatch was first noticed or what may have caused it.

If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.