🔍 Overview
OTTO SEO can automatically deploy optimised H1 and H2 headings to your pages. If you want to revert those changes — or if your account displays a no connect to CMS warning even though your integration appears connected — this article explains what to expect and how to get help.
⚠️ Understanding the 'No Connect to CMS' Warning
This status message may appear after OTTO deploys or modifies headings on your pages. If you see it, wait two to three minutes and refresh the page — in many cases it will clear on its own. If the warning persists after refreshing, please contact our support team for assistance, as resolving a persistent CMS connection error may require agent intervention.
↩️ Reverting OTTO H1 and H2 Heading Changes
Reverting H1 or H2 headings deployed by OTTO SEO requires locating the specific heading change within your OTTO project and using the undo or revert control associated with it. Because the exact location of these controls can vary depending on your account version, the steps below describe the general approach — if what you see does not match, our support team can guide you through the exact flow for your account.
To attempt to revert a heading change:
- Open your OTTO project for the relevant site in your Search Atlas account.
- Locate the page whose heading you want to revert within the project.
- Find the heading change associated with that page and look for an option to undo or revert it.
- Confirm the action if prompted, then allow a few minutes for OTTO to re-sync with your CMS. A temporary no connect to CMS status during this period is expected and should clear on its own.
If you are unable to locate the undo option, or if the change is not listed in your project view, please contact our support team directly — this is a known gap where agent assistance is required to complete the revert on your behalf.
📋 What to Have Ready When Contacting Support
If you need agent assistance to revert heading changes or resolve a persistent CMS connection error, please have the following information ready to share:
- The name of your OTTO project or connected site
- The exact URL(s) of the page(s) whose headings you want to revert
- Whether the change affected the H1, H2, or both
- The exact error message or status displayed in your account (e.g. the full text of the 'no connect to CMS' warning)
- A screenshot of the current state of the page or heading change in your account
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.