Overview
Search Atlas allows you to invite team members or clients to your account. This article covers what is currently known about per-site (project-level) visibility restrictions for users, and explains what to do if you need this capability or cannot find the relevant controls.
About Per-Site Visibility Restrictions
Per-site (project-level) user access control — the ability to limit a specific user's visibility to only certain sites within your account — is a capability that some customers have requested. If you are looking for controls to restrict a user to specific sites and cannot locate them in your account settings, this feature may not yet be fully available for your account or plan.
We recommend the following steps:
- Check your Settings area under the Users or Team Members section to see what access options are currently available for your account.
- If you do not see an option to restrict site visibility on a per-user basis, this capability may not be enabled for your plan or may still be in development.
- To request this feature or ask about its availability for your account, reach out to our support team via the chat widget (see below).
General User Management
While per-site restrictions may be limited, you can still invite and remove users through your account settings:
- To invite a user, go to Settings and navigate to the Users or Team Members section, then use the option to invite a new user by email.
- If a user does not appear in the user list, they may have a pending invitation that was not yet accepted. Check within the Users section for any pending invitations and revoke or resend as needed.
- To remove a user, locate them in the Users section of Settings and use the available removal option.
How to Escalate or Request This Feature
If you need per-site visibility restrictions and cannot find this functionality in your account, please contact our team. When reaching out, have the following ready:
- Your account or workspace name
- The specific sites you want to restrict access to
- The email address(es) of the users whose access you want to limit
- A description of what you are trying to accomplish
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.