Overview
When a client is used to logging directly into WordPress, the idea of moving to Website Studio can feel like losing control. The good news: Website Studio supports white-label client accounts with a branded experience, permission controls, and a managed setup that many clients find easier than raw WordPress access. This article explains what is available so you can reassure your client and get them set up confidently.
White-Label Client Accounts
Website Studio includes white-label functionality that lets you create a branded experience for your client. Instead of seeing Search Atlas branding, your client can see your agency's identity. To explore how to configure this for your specific project, navigate to your project within Website Studio and look for the client access or sharing settings available there.
Once access is granted, your client will receive an invitation to log in to their branded dashboard. From their perspective it can look like your agency's own platform rather than a third-party tool.
Permission Settings for Client Accounts
Website Studio allows you to control what your client can see and do inside the platform. Permission levels typically range from read-only or review access up to broader editing and publishing rights, depending on how much autonomy you want to give the client at each stage of a project.
To review or adjust the permissions available for a client account, navigate to your project's settings within Website Studio and look for the client or access management options. If you are unsure which permission level is appropriate, or if the options available do not match your needs, reach out to our support team for guidance on what is currently supported.
Transitioning Clients from Direct WordPress Access
The most common concern is: "I won't have direct access to my own website." Here is a practical approach that keeps your client comfortable throughout the transition:
- Keep WordPress accessible during the rebuild. Reassure your client that nothing is deleted until they have approved the new site.
- Run a side-by-side review session. Share your screen or send a staging preview link so the client can compare both versions before going live.
- Grant client access early. Invite the client into Website Studio before the full handoff so they can get comfortable with the interface while you are still available to guide them.
- Walk through the editing experience together. Show the client how to make common updates such as changing text or swapping images so they feel confident managing the site independently.
- Confirm the client is satisfied before deprecating WordPress. Only retire the old setup once the client has signed off on the new site and feels comfortable with their level of access.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.