🔍 Why You May Not See the SEO Metrics Dashboard
If you spotted the SEO Metrics Dashboard in a screenshot, webinar, or social post but cannot find it in your own account, you are not missing a setting — the feature may simply not be available to your account yet. This is normal. Search Atlas rolls out new dashboards and features in stages, and access depends on your subscription plan and account configuration.
This article explains what to check if the SEO Metrics Dashboard is not visible in your account, and what information to have ready if you need to escalate.
📋 How Search Atlas Stages New Feature Rollouts
New dashboards and major features are released gradually rather than all at once. This staged approach means:
- Early access may be given to specific plan tiers or account types before a wider release.
- Screenshots and previews shared publicly may reflect a version of the platform that has not yet reached all accounts.
- Rollout timing varies — a feature visible to one user today may reach your account within days or weeks.
If you see the SEO Metrics Dashboard in promotional material but not in your account, the most likely explanation is that your account has not yet been included in the current rollout wave.
✅ Steps to Troubleshoot SEO Metrics Dashboard Visibility
Work through the following checks in order before escalating:
- Verify your subscription plan. Navigate to your account settings and review which plan you are currently on. Higher-tier plans typically receive new features earlier than entry-level plans.
- Confirm you are logged into the correct account. If you manage multiple workspaces or have been invited to a client account, make sure you are inside the workspace where the feature is expected.
- Look for the SEO Metrics Dashboard in your main navigation. Check all sections of your account navigation for any newly added dashboard entries, as new dashboards may appear in different areas depending on your account configuration.
- Clear your browser cache and reload. Occasionally a new item appears in the platform but is not rendered until your browser fetches a fresh version of the page. Hard-refresh with Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac).
- Try a different browser or incognito window. This rules out browser extensions or cached data hiding new interface elements.
⚠️ What Is Unlikely to Be the Cause
A missing dashboard is almost never caused by White Label settings. White Label controls how the platform appears to your clients but does not restrict which features are available in your own account. If you have checked all of the steps above and the SEO Metrics Dashboard is still not visible, the issue is most likely related to your account's rollout eligibility rather than a configuration error on your end.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.