OTTO and Search Atlas work best when integrated with your existing tools and team workflows. This section guides you through connecting to GSC/GBP, managing domains, user access, and transitioning projects between accounts.
How can I white-label OTTO?
OTTO Pixel is white-labeled by default — no OTTO branding appears on your live site. With the Whitelabel Add-on, you can fully rebrand the Search Atlas platform to reflect your agency's identity — perfect for delivering a seamless client experience.
🎨 Whitelabel capabilities
- Custom logo and favicon on all dashboard pages
- Your own custom domain (e.g., seo.myagency.com)
- Branded email notifications (e.g., reports, alerts, invites)
- Secure client login with controlled, role-based access
⚙️ How to set it up
Ensure the Whitelabel add-on is active on your plan.
1. Open the Whitelabel area
- Go to the top-right corner of the screen.
- Click the More Features (▦) icon — the 3×3 grid located to the left of the notification bell.
- A large overlay opens. Under the More Features section (top-left of the overlay), click Agency Hub.
- This opens the Agency Hub module, landing on the Activate tab.
Path: More Features (▦) → Agency Hub (Activate)
2. Upload your Agency Logo and Favicon
On the Activate tab, inside STEP 1 – Provide a Custom URL and a Logo:
- 📍 Agency Logo Upload — Located inside a gray upload box just under the URL field ("Drop your image here, or click to browse"). Accepts PNG and JPG. Updates the branding of your white-label dashboard.
- 📍 Favicon Upload — Also inside STEP 1, slightly below the Sign-Up and Sign-In logo boxes (in the Settings tab). Sets the browser tab icon for your whitelabel URL.
Path: More Features (▦) → Agency Hub → Settings → Identity → [Upload Logo / Upload Favicon]
3. Customize your Subdomain
- The Whitelabel Dashboard URL field is at the top of the card.
- Enter your preferred subdomain (e.g., dashboard.youragency.com).
- Then proceed to STEP 2 – Add a DNS Record to your Domain, where you'll see the Type, Value, and Subdomain values clearly listed in a brown-highlighted info box. Follow the DNS instructions exactly as shown.
4. Customize Login View & Client Access Roles
Go to Agency Hub → White Label Setup (Logo page). The available fields are Upload Agency Logo, Brand Colors, Favicon, AI Assistant Branding, and Live Preview. Configure additional client-facing options as needed.
5. Changing your White-label URL after setup
Once the white-label URL is configured and live, the Whitelabel Dashboard URL field is locked from self-service editing to prevent accidental breakage of DNS and active client logins. To change it (for example, from dashboard.youragency.com to newdashboard.youragency.com), please contact Search Atlas support. Our specialized team will update the URL on the backend and provide updated DNS instructions if needed.
Outreach Campaigns
Can I use Google Workspace alias emails in Outreach Campaigns?
No. Google Workspace alias emails are not standalone Google accounts, so they cannot be connected to Search Atlas Outreach Campaigns using OAuth. Google only allows authentication with a primary email account.
If you need to send outreach from multiple addresses, each address must be a full Google Workspace user account with its own login, not just an alias.
CMS Integrations
Contentful CMS connection error
If you encounter persistent errors connecting or syncing a Contentful CMS project (for example, the integration appears stuck or repeatedly fails to authenticate), this typically requires an engineering-side reset of the CMS project record on our end.
To resolve this:
- Contact Search Atlas support.
- Provide your CMS project name and the Search Atlas project it is linked to.
- Our team will escalate to engineering to clear the affected project so you can reconnect cleanly.