💡 Overview
Search Atlas offers a 7-day trial period so you can explore the platform before committing to a paid plan. If you decide the platform isn't the right fit, you can cancel your trial subscription at any time before the trial period ends to avoid being charged. This article walks you through the exact steps to do so.
🗓️ Understanding the Trial Period
Your trial period begins the moment you sign up and lasts for 7 calendar days. If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan and your payment method on file will be charged. To avoid this, make sure to complete the cancellation steps below with time to spare.
✅ Steps to Cancel Your Trial Subscription
- Log in to your Search Atlas account.
- Click your avatar in the top-right corner and select Billing to open the Billing page.
- Locate your current subscription or plan details within the Billing section.
- Select the option to manage or cancel your subscription.
- Follow the prompts to cancel your trial subscription.
- Confirm the cancellation when prompted.
Once canceled, you will receive a confirmation that your subscription has been stopped and your card will not be charged, provided the cancellation was completed before the 7-day trial period ended.
🔍 Verifying Your Cancellation
After canceling, you can confirm the status of your subscription by returning to the Billing section of your account. Check that your subscription is shown as canceled or inactive to ensure the process completed successfully.
⚠️ Important Notes
- Cancellations must be completed before the 7-day trial period expires to avoid being charged.
- Once a trial converts to a paid subscription, standard cancellation and refund policies apply instead of the trial cancellation process.
- If you accidentally cancel and want to reactivate your trial or subscription, you can do so from within the Billing section of your account, or reach out to our support team for assistance.
- Cancellation requests are synced with our billing provider, so changes may take a few minutes to reflect across the platform.
🙋 Need More Help?
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.