🧭 Overview
If meta descriptions you have edited in Search Atlas are not appearing in your WordPress backend editor, this is a known issue that our team needs to investigate on a per-account basis. The root cause can vary depending on your site setup, and the resolution requires a manual review by a support agent.
What to Do
Because the exact cause of meta description sync failures depends on your specific WordPress environment and account configuration, there is no single self-serve fix that applies to all cases. The most effective step you can take right now is to contact the Search Atlas support team directly so an agent can look into your integration and resolve the issue for you.
When you reach out, please have the following information ready so the team can investigate quickly:
- The name of the Search Atlas project you are working in.
- The URL of the WordPress site where meta descriptions are not appearing.
- The specific page or post URL(s) where the meta description is missing from the backend editor.
- The exact meta description text you entered in Search Atlas.
- Any error messages or unusual behavior you have noticed in either Search Atlas or your WordPress dashboard.
- The date and approximate time when you last attempted the update.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.