🔍 Overview
Some users found that after manually editing a title tag in the OTTO on-page optimization section and clicking save, the change would not stick — the system reverted the field back to the previous value. This was a confirmed platform issue that has since been resolved.
⚙️ What Was Happening
When a user attempted to overwrite an OTTO-suggested title tag with their own version, the manual input was not being retained. The field would appear to accept the change, but after saving, the original value would be restored. This affected manual edits to title tags within the on-page optimization workflow.
✅ Current Status — Issue Resolved
This issue was escalated to our engineering team and the fix has been deployed to production. Manual title tag edits in the on-page optimization section should now save correctly.
🚀 What You Should Do Now
- Open OTTO SEO and navigate to the on-page optimization section for the site where you experienced the issue.
- Locate the title tag field you previously tried to edit.
- Enter your desired title tag and save the change.
- Perform a hard refresh (Ctrl+Shift+R on Windows, Cmd+Shift+R on Mac) to confirm the value has been retained. If the value reverts, try saving once more. If you see an error message on screen when saving, note the exact wording before reaching out to support.
If the edit saves and persists after a hard refresh, the fix is working correctly for your account.
🆘 Still Experiencing the Issue?
If your title tag edits are still reverting after the fix, work through the following steps before escalating:
- Clear your browser's cookies and cache completely, then open a new incognito or private browsing window and log back in to attempt the save again. This resolves the problem in many cases and rules out a browser caching issue.
- If the issue persists in one browser but not another, a local browser extension or setting may be interfering — try a different browser to confirm.
- If edits are still not saving after clearing cache and switching browsers, disconnect and reconnect OTTO for the affected site: go to OTTO settings, disconnect OTTO from the site, wait a few seconds, then reconnect it. After reconnecting, re-enter your manual edits, click Save, and perform a hard refresh to confirm the changes persist.
If none of the above steps resolve the issue, please report it immediately so our team can investigate your specific setup. Open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.
Additional Notes
A platform-side error was occurring silently in the background whenever a manually edited OTTO suggested fix was submitted. This meant the save action appeared to complete on screen but the data was never written.