🔍 Overview
When you update business information — such as a phone number — across your citation network, you may notice that the Last Submitted On date inside Local Citations does not immediately reflect the new submission date. This article explains why that happens and what you can expect.
📋 How Citation Submission Tracking Works
Search Atlas submits your business data to citation sources and aggregator networks on your behalf. After a submission is sent, the platform records a Last Submitted On date to indicate when that data was last pushed.
However, the platform currently has a known limitation: completing an aggregator-network submission does not automatically trigger a re-scan of your live citations. This means:
- The Last Submitted On date shown in Local Citations may reflect an older submission, not your most recent update.
- The citation data displayed in your dashboard — including live status — may be based on a previous scan rather than the latest submission.
- Changes you submitted (such as a new phone number) may already be live or in progress on citation sources even if the date has not updated in the platform.
⚙️ Why This Happens
When a submission is sent to aggregator networks, the platform does not always re-scan active citations afterward to confirm the update has gone live. As a result, the Last Submitted On timestamp and the citation status shown in the dashboard can fall out of sync with the actual submission activity.
This is a known limitation that has been reported to our team.
🗺️ How to Check Your Citation Status
While the date display limitation exists, you can still review your citation information inside the Local Citations section of the platform:
- Navigate to Local → Local Citations in your dashboard.
- Review the list of citation sources and their current recorded status.
- Note the Last Submitted On date — keep in mind this may not reflect your most recent submission if updates were made after the last scan.
If you recently submitted a change and the date has not updated, your submission may still be processing or confirmed live on the citation source even though the dashboard has not yet reflected it.
✅ What You Should Know Right Now
- Your data was submitted. A date not updating does not mean your submission failed. The update has been sent to the citation network.
- Live data may lag. Citation sources and aggregators can take days or weeks to reflect submitted changes, which is separate from the platform display limitation.
- This is a known limitation. Our team is aware that the Last Submitted On date does not always update after a new submission, and improvements to this behavior are being tracked.
If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.