If your Search Atlas dashboard suddenly looks different, missing sections, or the screen is entirely taken over by Atlas Brain, don't worry, nothing is broken and nothing has been removed.
👀 What's happening
This usually means Atlas Agent (the floating assistant accessible via its icon shown on every page) is open in full-screen mode. This can happen if you clicked the expand/maximize icon within the Atlas Brain panel, or if Atlas Brain launched in an expanded state automatically. When Atlas Brain is maximized, it temporarily covers:
- The left navigation
- Your avatar and account options
- Other dashboard sections
This can make it seem like the dashboard changed or that you can't access the main page.
🛠️ How to return to your normal dashboard
- Look at the top-right corner of the Atlas Brain panel inside the Search Atlas interface (not the browser tab or window close button)
- Find the X (close) icon on the Atlas Brain window
- Click the X to exit full-screen mode
Your standard Search Atlas dashboard will appear immediately. Note: if a separate minimize or collapse icon is visible alongside the X, use that to preserve your Atlas Brain session and conversation context — the X may close Atlas Brain entirely rather than simply exiting full-screen mode. If you are unsure which icon does what in your current view, hover over each to see its tooltip before clicking.
⚠️ If Atlas Brain is stuck loading or spinning
If Atlas Brain appears frozen or shows a spinning loader for more than a few minutes, this is a separate technical issue and not the same as the full-screen display state described above. A known spinning issue in Website Studio was investigated and addressed, but if you are still experiencing this, please contact support with your account details so engineering can investigate further. In the meantime:
- Wait briefly to confirm it isn't a temporary load delay
- Try a hard refresh (Ctrl+Shift+R on Windows/Linux, or Cmd+Shift+R on Mac)
- If the issue persists, please contact support — closing the window will not resolve a genuine stuck state
🔌 If Atlas Brain shows your CMS connector as disconnected
If Atlas Brain shows your CMS connector as disconnected even though your WordPress plugin is active, this may be a display error. Your connection may actually be working correctly in the backend. Contact support to verify — do not disconnect and reconnect, as this may interrupt article syncing.
🆕 Recent Atlas Brain UI updates
Note: If you see a new-looking Atlas Brain login or registration screen with a chat conversation visible in the background, this is an intentional recent design update — your account and data are unaffected.
🔎 Good to know
- Nothing was updated, removed, or reset
- The full-screen view is a display state, not a technical issue
- No permissions or access were changed
- You can reopen Atlas Brain anytime when you need it
- If Atlas Brain reports an unexpected connection status (for example, a CMS connector showing as disconnected), the underlying connection may still be active — please contact support to verify before re-configuring your integrations
- No data has been lost or changed — this is purely a display/navigation state
✨ In short: If the dashboard looks different, you're just viewing Atlas Brain in full screen. Close it to return to your usual layout—no extra troubleshooting required. If Atlas Brain is frozen or spinning, reach out to support.