The Project Dashboard gives you a detailed view of your social media activity within a specific project. From here, you can review publishing workflow counters (scheduled, pending, drafts, and total posts), manage content, and access key tools like the Media Library. Detailed social performance analytics such as reach, engagement, and impressions may live in other sections of the platform.
This view centralizes everything you need to operate your social content workflow efficiently.
🔎 Step-by-Step Instructions
Step 1: Open a Project
Navigate to:
Left Sidebar > Social > All Projects, then click the View button next to the desired project in the All Projects list.
Step 2: Review Project Overview Metrics
At the top of the dashboard, you will see:
Tip: The metric tiles for Total Posts, Scheduled, Pending Posts, and Drafts are interactive — clicking the count opens the filtered list of posts for that status so you can review, edit, or take action on them.
Note: The Channels tile and the Settings button behave differently — they open their respective configuration panels rather than a post list.
Channels
Displays a row of platform icons representing the connected social networks for this project (your supported social networks), along with a count of how many are connected. Clicking it opens the channel connection settings, where you can add or manage connected accounts.
Note: You may notice platform icons appearing greyed out or showing as "not connected" in several places — including the dashboard header, the post list view (such as on hover), and other channel-icon displays — even when your accounts are properly connected. If posts are still publishing successfully, this is a known visual display issue and your connections are intact. This display inconsistency is a known issue and has been reported to our engineering team for resolution. No action is required on your end if posts are publishing correctly. See the ⚠️ Known Issue: Platform Icon Display Discrepancy callout below for full details. Contact support if publishing actually stops working.
Total Posts
Total number of posts created across all statuses within this project. This cumulative count gives you a quick sense of overall project activity and content volume. Click the count to view the complete list of posts.
Scheduled
Posts scheduled for future publishing. These will automatically be sent to their connected channels at the date and time set during scheduling. Click the count to review or reschedule any queued post before it goes live.
Pending Posts
Posts awaiting approval. Posts in Pending status require approval before they will be published or scheduled. Click the count to view the queue and approve or reject each post.
Drafts
Unpublished posts that have been saved but not yet submitted for approval or scheduled. Drafts remain available indefinitely so you can continue editing and do not count toward any publishing limit. Click the count to resume editing or move a draft into the approval/scheduling workflow.
Settings
The Settings button in the top-right of the dashboard header is separate from the metrics above. Click it to open Project Settings, where you can edit your project configuration — including project name, connected channels, notification preferences, and other project-level options.
⚠️ Known Issue: Platform Icon Display Discrepancy
There is a confirmed visual/UI bug affecting how connected channel icons render in the Social Project Dashboard. Here is what to expect and how to verify your accounts are still working:
- Where it appears: Platform icons can show as greyed out or labelled "not connected" in multiple places — including the dashboard header, the post list view (for example, when hovering over a post's channel icons), and other surfaces that display channel-icon badges. The bug is not limited to the dashboard header.
- What it means: This is a known visual display issue and does not reflect your actual connection status. Your social accounts can be fully authorised and working even while the icons display as disconnected.
- How to verify: Check whether your most recent scheduled posts are still being published to the connected platforms on time. If they are publishing successfully, your accounts are connected correctly and the icon display is simply a cosmetic bug. You can also confirm the underlying connection status in the channel connection settings.
- Engineering status: Our engineering team has been notified and is actively investigating a fix. No action is required on your end if posts are publishing as expected.
- When to contact support: If posts actually stop publishing — not just the icons appearing greyed out — contact our support team so we can investigate the underlying connection and assist with reconnecting the affected account.