Each Google Business Profile (GBP) has a unique CID (Customer ID) — the identifier you need to activate OTTO, connect automations, and unlock local SEO insights in Search Atlas. Choose the method below that fits your listing type; if one fails, try the next.

🗺️ Method 1: Find the CID via Google Maps Source Code

Best for: Standard storefronts and physical location listings.

1. Go to Google Maps and search for your business name.
2. Click the correct listing to open its panel.
3. In the browser address bar, replace https:// with view-source: and press Enter.
4. When the raw source loads, press Ctrl+F (or Cmd+F on Mac) and search for ludocid.
5. Find a string like: ludocid\u003d18208190227674681406#lrd
6. The number between ludocid\u003d and #lrd is your CID — for example: 18208190227674681406.

⚠️ Chrome users: Newer versions of Chrome may block the view-source: method for Google Maps URLs, returning a blank page. Switch to Method 2 or Method 3 if this happens.

🏘️ Method 2: Find the CID for Service Area Businesses (SABs)

SABs hide their address on Maps, so the source-code method often fails. Use hex extraction instead:

1. Search for your business in Google Maps and click the listing to open the full panel.
2. Check the URL in the address bar — it contains two strings starting with 0x.
3. Copy the second 0x… string — it holds your CID in hexadecimal format.
4. Remove the 0x prefix. For example: e060d065957c4103
5. Paste that value into a Hex-to-Decimal converter.
6. The resulting decimal number is your CID.

💡 Tip: If you see only one 0x string in the URL, click the business name inside the listing panel to expand the full detail view — the second string will then appear.

⚡ Method 3: Use a CID Converter Tool

If both manual methods fail, a dedicated converter tool extracts your CID automatically — no source code or hex conversion required.

1. Open your business listing in Google Maps and copy the full URL from the address bar.
2. Paste it into the Pleper CID Converter.
3. Your CID appears instantly.

✅ This method works for both standard listings and SABs, and is mobile-friendly.

📍 Where to Enter Your CID in Search Atlas

Once you have your CID, here's where to use it in Search Atlas:

• OTTO Activation: Go to Local → GBP Projects and click the Connect GBP Account button to paste your CID and link your profile.
• GBP Management: Under Left sidebar → Local (GBP Projects), use the CID to enable review monitoring, post scheduling, and listing audits.
• Client Projects: Add the CID to a client project to pull live GBP performance data into your reports.

⚠️ If Search Atlas rejects the CID, confirm you've copied the full numeric string only — no trailing text like #lrd and no extra spaces.

❓ Troubleshooting Common CID Questions

The view-source method shows a blank page

This is a known limitation in newer versions of Chrome. Use Method 2 (hex extraction) or Method 3 (converter tool) instead.

I can't find two 0x strings in the Maps URL

Make sure you've clicked the listing — not just the map pin. The full URL with both 0x strings only appears after the listing panel fully loads. Copy the URL directly from the address bar.

Search Atlas won't accept my CID

The CID must be a plain numeric string of 18–20 digits. Remove any trailing characters like #lrd and check for hidden spaces. If the issue continues, reach out via the in-app chat.

Does the CID change when I update my GBP?

No. The CID is a permanent identifier assigned when your listing is created. It stays the same regardless of changes to your business name, address, or category.

I manage multiple locations — does each have its own CID?

Yes. Every Google Business Profile has its own unique CID. Retrieve it separately for each location you want to connect in Search Atlas.

Can I find my CID on a mobile device?

The view-source method is not available on mobile browsers. Use Method 3 — copy your Google Maps listing URL on your phone and paste it into the Pleper CID Converter from any mobile browser.

🎯 With your CID confirmed, you're ready to activate OTTO, configure GBP Management, and fully connect your Google Business Profile inside Search Atlas. Reach out via the in-app chat if you need a hand.