Brand Vault

🧰 Brand Vault Shows Incomplete Even After Completion

This guide covers what to do when your Brand Vault keeps showing as incomplete even after you have already entered and saved your brand's information. This is typically a saving or display persistence issue rather than missing data, so verifying and re-saving the affected sections is the fastest way to resolve it. 🛠️ Step-by-Step 1. Refresh the page and reopen Brand Vault. In some cases the incomplete status is only a display issue and clears once the page reloads. 2. Open each section that shows as incomplete and check whether the values you previously entered are still present. Make a note of which sections lost your entries and which kept them but still show as incomplete. 3. For sections that lost your entries, re-enter the information and save the section again. 4. For sections that kept your entries but still show incomplete, confirm each field still holds the correct value and save the section again so the most recent version is recorded. 5. Refresh the page one more time and recheck every section to see whether the incomplete status has cleared. 6. If any sections still show as incomplete, repeat the re-enter and re-save steps for those specific sections, then refresh and check again. ✅ How to Confirm It Worked After refreshing, each section of your Brand Vault should retain the information you entered and no longer be flagged as incomplete. If the status still does not update after re-saving, our team will need to review it — to speed things up, have the following details ready: the names of the affected sections, the exact information you entered, the date and time you saved it, and the browser you were using. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📍 Adding Mobile or Service-Area Businesses in Vault

🗺️ Overview Not every business has a storefront or office that customers visit. If your business operates on-the-go — such as a plumber, landscaper, cleaning service, or food truck — you can still add a location in Brand Vault without listing a public-facing address. This article explains your options and how to set things up correctly. ❓ Do You Need a Physical Address? No, a fixed customer-facing address is not required. Brand Vault supports two types of business models: - Brick-and-mortar: A physical location customers can visit (e.g., a retail shop or clinic). - Service-area business (SAB): A business that travels to or serves customers within a defined geographic area, with no public storefront. If customers do not come to your address, you should configure your location as a service-area business. This keeps your internal or home-based address private while still allowing Brand Vault to associate your business with the correct geographic area. ⚙️ How to Configure a Mobile or Service-Area Location in Vault 1. Navigate to Brand Vault from the left sidebar. 2. Open the Locations section and select an existing location or create a new one. 3. In the address fields, enter your internal or operational address (such as a home address or business registration address). This is used for back-end accuracy only and is not published publicly. 4. Enable the Service Area Business setting (if available for your plan) to hide the physical address from any public-facing outputs generated by Brand Vault. 5. In the Service Area fields, define the cities, regions, or zip codes your business serves. This tells Search Atlas — and connected tools like Google Business Profile — where your business operates. 6. Save your changes. Note: Even if the privacy toggle is not yet visible in your account, entering your address and defining your service area is still the recommended setup. The address is used internally to anchor local SEO data correctly and is not displayed to end users in standard outputs. 🔗 Connecting to Google Business Profile If you have a Google Business Profile (GBP) set up as a service-area business, Brand Vault can sync with it. Make sure your GBP is also configured as a service-area business with the address hidden, so the two stay consistent. To connect your GBP account, go to Left sidebar → Local → GBP Projects and select Connect GBP Account. Once connected, Brand Vault will pull your business details from the correct profile. If you manage multiple locations or service areas, each can be linked to its own GBP project for accurate, location-specific data. 💡 Best Practices for Mobile Businesses - Always enter a base address even if it is not public-facing. This anchors your local SEO signals to a real geographic point. - Be specific with your service areas. List every city or region you actively serve to maximise local search visibility. - Keep Brand Vault and GBP in sync. Any changes to your service area in GBP should be reflected in Brand Vault and vice versa. - Avoid leaving all address fields blank. An empty address may cause Brand Vault to pull data from an incorrect location or default profile. 🛠️ Troubleshooting - Brand Vault is pulling data from the wrong location: Check that the correct location is selected within Brand Vault and that it is connected to the right GBP profile. - Address is showing publicly when it should not: Confirm your GBP is set to hide the address on your Google listing, and check the service-area business toggle in Brand Vault if it is available on your plan. - Service area fields are not saving: Try refreshing the page and re-entering the details. If the issue persists, contact support via the chat widget. 💬 Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

Setting Up Mobile Business Locations in Vault

Overview Not every business operates from a fixed storefront. If your business is mobile or serves customers at their locations, you can still add and configure it as a location in Brand Vault. Because mobile and service-area businesses do not have a single public street address, there are a few important things to keep in mind when setting one up. What to Prepare Before You Start Before adding a mobile or service-area location in Brand Vault, gather the following information: - Business name — the exact name as it appears on your Google Business Profile (if applicable). - Service area or operating region — the city, region, or ZIP codes your business serves. - Contact details — phone number, website, and any other information relevant to your business listing. - Google Business Profile (GBP) status — know whether your GBP is set up as a service-area business (no address shown publicly) or a hybrid listing. Adding a Mobile or Service-Area Location in Brand Vault 1. Navigate to Brand Vault in your Search Atlas workspace. 2. Go to the Locations section and select the option to add a new location. 3. When prompted for an address, enter your primary operating city or service region rather than a private residential address. If your GBP hides your address publicly, enter information consistent with your GBP setup. 4. Fill in all available business detail fields (business name, phone, website, service area description) as accurately as possible. 5. If a Google Business Profile connection is available, connect the GBP that corresponds to this location. After connecting, review the synced fields to confirm the location details are correct. 6. Save the location. Troubleshooting Common Issues - Address field is required but you have no fixed address: Enter your primary service city and state (e.g., Austin, TX) or the city associated with your GBP listing. Avoid entering a private home address unless you intend for it to be visible. - GBP does not sync correctly for a service-area business: Verify that your GBP is correctly configured as a service-area business in Google Business Profile Manager before connecting it in Brand Vault. Mismatches between GBP type and Vault settings can cause incomplete syncs. - Location details appear incorrect after GBP connection: Manually review and update each field in Brand Vault after connecting, as some service-area GBP fields may not auto-populate. When to Contact Support If you are unable to save a mobile location or the GBP connection fails, please have the following ready before reaching out: your business name, the service area or address you attempted to enter, the name of the GBP profile you tried to connect, and any error message displayed. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🤖 AI Suggestions for Brand Vault Top Pages

🏦 What Is Brand Vault and What Are Top Pages? Brand Vault is your centralized hub for storing your brand's key information — business details, target keywords, top-performing pages, and press release content. Search Atlas uses this data to personalize AI-generated content and OTTO's technical SEO recommendations across your projects. Top Pages are the most strategically important URLs on your website. These are the pages you most want to rank in search results. Brand Vault stores them so every AI tool — from content generation to OTTO fixes — understands which pages matter most to your business. 📋 What Should I Add to Brand Vault for SEO and Press Releases? For the best results across SEO workflows and press release generation, add the following to Brand Vault: - Top Pages: Your homepage, core service or product pages, high-traffic blog posts, and any landing pages you are actively building authority for. - Target Keywords: Primary keywords and branded terms associated with each Top Page. Include both short-tail and long-tail variations. - Brand Details: Company name, industry, unique value proposition, and tone of voice. This shapes AI-written press releases and content briefs. - Press Release Topics: Product launches, company milestones, partnerships, or campaigns you want to promote. The more context you provide, the more accurate the AI output. A well-populated Brand Vault means AI-generated press releases and OTTO recommendations are immediately relevant to your business — requiring far less manual editing. 🤖 Can OTTO Auto-Suggest Top Pages and Keywords? Yes. OTTO's Domain Knowledge Network analyzes your connected domain and automatically detects candidate Top Pages and keyword associations. Here is exactly what OTTO does and what it does not do: What OTTO detects automatically: - High-traffic or high-impression pages pulled from your connected Google Search Console data. - Pages with strong internal linking signals or existing backlink equity. - Keyword clusters already associated with those pages based on search performance data. What requires your input: - OTTO surfaces suggestions — it does not add pages to Brand Vault without your confirmation. - Strategic priorities such as new product launches or pages with no historical data yet cannot be inferred automatically and must be added manually. - Keyword intent classification (informational, commercial, transactional) is reviewed and confirmed by you before saving. ✅ How to Review and Confirm OTTO's AI Suggestions 1. In the left sidebar, navigate to OTTO SEO → All Sites (SEO Automation) (URL: /seo-automation-v3). 2. Select your project and open the OTTO dashboard. 3. Click the apps-grid icon in the header, then go to More Features → Brand Vault. 4. Go to the Top Pages section. If OTTO has detected suggestions, you will see a highlighted AI Suggestions banner or a list of recommended URLs with a status badge. 5. Review each suggested page. Click View Details to see the associated keywords OTTO has detected for that URL. 6. For each suggestion, choose one of the following actions: - Confirm: Adds the page and its keywords to Brand Vault. - Edit then Confirm: Modify the URL or keyword list before saving. - Dismiss: Removes the suggestion without adding it. 7. To add a page OTTO did not suggest, click + Add Top Page, enter the URL manually, and assign target keywords. 8. Once your Top Pages are confirmed, click Save Brand Vault to apply your changes across all connected AI tools. OTTO refreshes its domain analysis periodically. If your site is newly connected or has limited Search Console history, suggestions may be sparse at first. Add pages manually in the meantime and OTTO will incorporate them into future analysis. 📰 How Much Do Press Release Credits Cost? Press release generation uses credits from your Search Atlas plan. Credit costs vary by plan tier. To check your current credit balance and per-release cost, click your Avatar (top-right) → Billing → Plans & Top-ups. If you need to purchase additional credits or upgrade your plan, the same section provides access to available top-up options. 🔗 Why Does My Wix Integration Fail With 'Domain Already Exists'? This error means the domain you are trying to connect is already registered under another Search Atlas project or account. To resolve it: 1. Check all your existing projects to see if the domain is already connected under a different project name. 2. If the domain is connected to a project you no longer use, open that project, go to Settings, and disconnect the domain before reconnecting it to your current project. 3. If the domain appears in a project you do not recognize or cannot access, contact support using the chat widget below — a teammate can audit and release the domain from the duplicate record. This error is specific to Wix because Wix sites use a verified domain handshake during integration. Unlike some other CMS platforms, Wix does not allow the same domain to be active in two Search Atlas projects simultaneously. 🔧 How Do I Use OTTO to Deploy Technical SEO Fixes? 1. Navigate to OTTO SEO in the left sidebar. 2. Open your project's OTTO dashboard. 3. Click the Technical SEO tab to view all detected issues grouped by category (crawlability, on-page, structured data, etc.). 4. Select the fixes you want to deploy. Each fix shows a description, affected URLs, and the expected SEO impact. 5. Click Deploy Selected Fixes. OTTO will implement the changes directly on your connected site if auto-deploy is enabled, or queue them for your review if you are using manual deploy mode. 6. After deployment, revisit the Site Audit → Issues tab to confirm fix statuses update to Resolved. Ensure your CMS integration is active and your domain is verified before deploying fixes. Disconnected integrations will prevent OTTO from pushing changes live. 💬 Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔄 Switch Your SEO Focus to a New Industry

🧭 Overview If your Search Atlas account was previously optimised for one industry — such as solar energy — and you now need to rank for a different niche, such as windows and doors installation or replacement, you must update two key areas: your Brand Vault and your OTTO SEO configuration. Skipping either step will cause OTTO to continue generating content, meta descriptions, and keyword targets based on your old business focus. This guide walks you through the full reset process so that every optimisation OTTO produces reflects your new target market, services, and location. 🏦 Step 1 — Update Your Brand Vault The Brand Vault is the source of truth OTTO uses to understand your business. If it still describes a solar company, OTTO will keep optimising for solar — even after you change other settings. Update it first. 1. Go to Brand Vault: top-right More Features menu (grid icon, next to your account menu) → Brand Vault, or OTTO SEO → All Sites (SEO Automation) in the left sidebar → open your project → Brand Vault. 2. Open the Business Information section and rewrite your business name, description, and value proposition to reflect your windows and doors services. 3. Update your Products & Services list. Remove all solar-related entries and add your new offerings, for example: window installation, door replacement, energy-efficient windows, sliding doors, and any other services you provide. 4. Update your Target Location to reflect the geographic area you serve — for example, Las Vegas, NV — if this has not already been set correctly. 5. Review your Target Audience description and rewrite it to reflect homeowners or contractors searching for window and door services in your area. 6. Save all changes before moving to the next step. Why this matters: OTTO reads your Brand Vault every time it generates or updates content. An accurate Brand Vault prevents domain drift — where OTTO produces descriptions or titles that do not match your actual business. 🔑 Step 2 — Revise Your Target Keywords Before reprocessing OTTO, make sure your keyword targets are aligned with your new niche. This ensures OTTO prioritises the right terms from the moment it reprocesses your site. 1. Navigate to OTTO SEO → SEO Automation in the left sidebar (or go to /seo-automation-v3). 2. Open the Keyword Targeting or Focus Terms section. 3. Remove any solar-related keywords that are currently set as primary or secondary targets. 4. Add high-intent, location-specific keywords relevant to your new niche, such as: window replacement Las Vegas, door installation Las Vegas, energy-efficient windows Las Vegas, and similar variations. 5. Prioritise non-branded, service-intent keywords — these drive the most valuable organic traffic for local home-services businesses. Tip: Use the Keyword Research tool in Search Atlas to find additional high-opportunity terms in the windows and doors category before finalising your list. ⚙️ Step 3 — Reprocess Your Site With OTTO SEO Once your Brand Vault and keyword targets are updated, trigger a full reprocess in OTTO SEO. This tells OTTO to regenerate all on-page optimisations — titles, meta descriptions, headings, and content suggestions — using your new business profile. 1. Go to OTTO SEO → All Sites (SEO Automation) in the left sidebar. 2. Select the website you want to reprocess. 3. Click Reprocess (or the equivalent refresh/re-run option shown on your dashboard). 4. Confirm the action when prompted. OTTO will begin analysing your pages against your updated Brand Vault and keyword targets. 5. Once processing is complete, review the generated recommendations under OTTO SEO → Overview (OTTO Grader) across the Holistic SEO Pillars — Content, Authority, Technical, and UX Signals — to confirm they reflect windows and doors topics rather than solar content. 6. Deploy the approved changes to your site. Important: Reprocessing may take a few minutes depending on the size of your site. Do not navigate away from the page while it is running. ✅ Step 4 — Verify the Results After OTTO finishes reprocessing, perform a quick audit to confirm the old industry focus has been fully replaced. - Check that page titles and meta descriptions on your key service pages reference windows and doors — not solar panels or energy systems. - Confirm that your target keywords appear in OTTO's recommendations and are mapped to the correct pages. - Review at least your homepage, top service pages, and any location pages to ensure consistent messaging throughout. - If you spot any remaining solar references, manually edit those fields within OTTO SEO and re-deploy. 💡 Additional Tips - Create dedicated service pages for each major offering — for example, a separate page for window installation and another for door replacement — so OTTO can target specific keywords at the page level rather than competing terms on a single page. - Add a location page targeting Las Vegas specifically if you do not already have one. Local landing pages improve OTTO's ability to generate geo-targeted meta data and schema. - Check your schema markup after reprocessing. OTTO may generate LocalBusiness or Service schema — confirm the service type and area served fields reflect your new niche. - Allow two to four weeks for search engines to re-crawl your updated pages and begin reflecting the new focus in rankings. 🆘 Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

Generate Content With Brand Vault and Content Brief

The Content Generator pairs with your Brand Vault profile to ensure every AI-generated article reflects your brand voice, language preferences, and business context — automatically, from the moment you create a content instance. 📋 How Brand Vault Works With Content Generator Brand Vault is a domain-level brand profile that stores your business description, unique value proposition, brand identity, knowledge graph, and voice/tone template. When you create a content instance and select your domain, the Content Generator automatically links the Brand Vault attached to that domain and injects your voice profile, language default, and brand context into the AI generation prompt. You can also reassign Brand Vault to a different article after creation if needed. 🚀 Step-by-Step: Generating an Article With a Content Brief and Brand Vault 1. Create a content instance — Navigate to Left sidebar → Content → AI Content Templates. Enter your article title/article prompt Write up to 3 target keywords Select your Brand Vault **Select the content length ** Choose a content template 2. Send the input to begin keyword research and SERP analysis. This step takes approximately 2 minutes to complete. 3. Review the Headings Outline (your content brief) — Once it finishes, the system generates a structured headings outline with H1, H2, and H3 headers. This is your content brief. Review and approve it before generating the full article. 4. Generate the full article — Navigate to Left sidebar → Content → Content Genius and click Write an article. The article is built in the background using your approved outline and Brand Vault context. This step takes 2–3 minutes. ⚠️ Important Notes Before You Start - You can add a maximum of 3 target keywords per content instance. - Brand Vault is not where you upload a content brief. The headings outline (your content brief) is generated automatically by the system during the Information Retrieval step — you do not upload any external brief document. Brand Vault stores your brand voice and business context, which the AI uses to write in your style; the article structure itself comes from SERP and keyword analysis. - After generation, the article enters an AI in progress state. It is not published automatically — you must review, edit if needed, and push it to your CMS as a separate step. - Brand Vault is linked at the individual article level via your selected domain, not at the project level. - Brand Vault's FAQ and Conclusion settings apply to full article generation. Note that these settings do not currently affect output produced by the inline Write with AI feature inside the editor. 💬 Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team. Additional Notes Troubleshooting tips: Brand Vault not fully saved/published won't apply; must explicitly select Brand Vault per document (not auto-applied); if brief panel is empty regenerate brief first; Brand Vault must belong to same workspace/project as document; if generation is stuck refresh and retry from step 3.

🖼️ Brand Vault Images in Content Genius

🔍 What This Article Covers If you are using Content Genius, eligible images from your Brand Vault library can be matched to image placeholders in the article during content generation. This article explains how this works. ⚠️ The Current Limitation Content Genius does not currently have the ability to pull or reference images stored in your Brand Vault. When generating or editing content, the tool will not automatically retrieve logos, product photos, or other brand assets you have uploaded to the Brand Vault. This means that even if your Brand Vault is fully populated for a domain, Content Genius operates independently and will not surface those images during the writing process. This is by design and applies to all accounts and domains. It is not specific to any individual workspace or website. 💡 Why This Happens Brand Vault and Content Genius are separate features within Search Atlas. The Brand Vault is designed to store and organize your brand assets for reference and brand consistency. Content Genius, on the other hand, focuses on generating SEO-driven written content based on your keywords, topics, and instructions. Because these tools were built to serve distinct purposes, image data from the Brand Vault is not wired into the Content Genius generation pipeline. This keeps each tool lightweight and focused on its core function. 🛠️ Workarounds You Can Use Today While Content Genius cannot access Brand Vault images directly, there are several easy ways to incorporate your brand visuals into the content you produce: - Copy image links manually: If your Brand Vault images are hosted on a publicly accessible URL, you can copy the direct image link and paste it into your content after generation. - Upload images after generation: Generate your content in Content Genius first, then manually insert your Brand Vault images into the final document before publishing. - Use your CMS media library: If you are pushing content to a CMS like WordPress, add your Brand Vault images through the CMS media uploader after the Content Genius draft is published or exported. - Reference image filenames in your prompt: Include the names or descriptions of the images you want to use within your Content Genius instructions. While the tool will not insert the actual image, the generated content can include placement notes such as [Insert product photo here] to streamline your editing workflow. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🌍 Content Genius Country Targeting for Magento Sites

🧭 Overview Content Genius allows you to optimize content with country-level targeting, so your pages rank for the right audience in the right region. When working with a Magento store, you can apply different country targets to individual pages — but there are important limitations to understand before you begin. This article walks you through the full setup process and explains exactly how page-level targeting works in a Magento context. 🏗️ How Country-Level Targeting Works in Content Genius Content Genius applies country targeting at the content-piece level, not at the domain or site level. This means each time you create or audit a piece of content, you select a target country for that specific page. For a Magento site with multiple pages — such as a homepage, category pages, and product pages — you will configure targeting individually for each page you bring into Content Genius. This approach gives you precise control over regional SEO for each URL, but it does require you to set up each page separately rather than applying one country setting across your entire Magento store automatically. ⚠️ Key Limitations for Magento Multi-Page Sites Before configuring targeting, be aware of the following limitations specific to Magento integrations: - No site-wide bulk targeting: There is currently no option to assign a single country target to all pages on your Magento store at once. Each page must be configured individually within Content Genius. - No automatic page sync: Content Genius does not automatically pull all URLs from your Magento store. You add pages manually by entering their URLs. - Targeting is per content piece: If you create an On-Page Audit and a separate content draft for the same URL, each one carries its own country setting. Changing one does not update the other. - Language and country are separate settings: Selecting a country does not automatically set the content language. You must configure both independently for accurate recommendations. 🛠️ Setting Up Country Targeting for a Magento Page Follow these steps to configure country-level targeting for each Magento page you want to optimize. 1. In the left sidebar, go to Content and select the tool you want to use — for example, On-Page Audit to analyze an existing page, or AI Content Templates to create new content. 2. Click New or Create to start a new content piece. 3. Enter the specific Magento page URL you want to optimize (for example, a category page or product detail page). 4. In the targeting settings, enter your primary keyword for that page. 5. Open the Country dropdown and select the target country for this specific page. For example, select United Kingdom for a UK-focused product page, even if another page on the same Magento store targets United States. 6. Set the Language field to match the content language of that page. 7. Click Generate or Analyze to proceed. Content Genius will return recommendations based on the country and keyword combination you specified. Repeat this process for every Magento page that requires a different country target. Each page becomes its own content piece within Content Genius with its own independent settings. 📋 Managing Multiple Magento Pages Efficiently When working across a large Magento site with many pages and multiple target countries, use these practices to stay organized: - Use descriptive names: When saving each content piece, include the page type and country in the name — for example, Category Page – Boots – DE — so you can locate them quickly. - Group by project: Use Content Genius projects or folders to separate content pieces by region or store view, keeping your UK pages distinct from your US or German pages. - Audit before creating: Run an Onpage Audit (Left sidebar → Content → Onpage Audit) on each existing Magento URL with its correct country setting before writing new content. This shows you the gap between current performance and regional best practices. - Use Content Planner for strategy: If you are building out new Magento category or landing pages, use Content Planner (Left sidebar → Content → Content Planner) with the target country set to identify the highest-value topics per region before creating individual pages. 🔁 Recommended Workflow for Magento Multi-Country Sites For a Magento store targeting multiple countries, the following workflow is recommended: 1. Identify the list of Magento URLs that require country-specific optimization. 2. Group URLs by target country. 3. For each URL, run an On-Page Audit in Content Genius with the correct country and keyword. 4. Use the audit results to update existing page content directly in Magento. 5. For new pages or rewrites, open AI Content Templates (Left sidebar → Content → AI Content Templates) with the matching country setting to generate a first draft aligned to that region's search intent. 6. After publishing updates in Magento, re-run the On-Page Audit to confirm the content score has improved. 💬 Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

⭐ Add Multiple Locations to Your Knowledge Graph

Overview If your AI-generated content keeps referencing only one location, your Knowledge Graph likely has a single location entry. For service area businesses that operate across multiple cities, regions, or addresses, you need to add each location separately so Search Atlas can accurately reflect your full service footprint in every AI generation. Before You Begin Gather the following details for each location you want to add: - Business name as it appears for that location (e.g., including a city identifier if applicable) - Physical address or primary service area city and state - Local phone number for that location (if available) - Service area ZIP codes or cities covered by that location - Business hours specific to that location Having this information ready before you start will make the process faster and reduce the chance of errors. How to Add a New Location to Your Knowledge Graph 1. Log in to your Search Atlas account and navigate to the Knowledge Graph section from the left-hand sidebar. 2. Open your existing business Knowledge Graph or create a new one if you have not set one up yet. 3. Locate the area within the Knowledge Graph editor where location entries are managed. 4. Add a new location entry using the available option in that section. 5. Fill in the details for that location (see the field guidance section below). 6. Save the location entry to confirm it. 7. Repeat steps 4–6 for every additional location you want to include. 8. Once all locations are added, save your Knowledge Graph to apply your changes across all AI generations. Note: The exact labels for buttons and sections may vary depending on your account configuration. If you cannot locate the location entry controls in your Knowledge Graph editor, please reach out to our team for guided assistance. Field Guidance: What to Fill In and What to Leave Empty Not every field is required for every location type. Use the guidance below to avoid over-populating fields, which can confuse AI outputs. - Business Name: Always fill in. If the location uses a city-specific name variation, use that here. - Street Address: Fill in if the location has a physical storefront or office. Leave empty if it is a service area location with no public-facing address. - City, State, ZIP: Always fill in, even for service area locations without a street address. - Phone Number: Fill in if a dedicated local number exists. Leave empty if all calls route to a central number — add the central number only to your primary location entry. - Service Area Cities or ZIP Codes: Fill in for any location that covers a geographic area rather than a single address. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🏢 Managing Multiple GBP Locations in Brand Vault

Overview If you manage several physical locations under one brand, Brand Vault supports a multi-location setup so that each location can be linked to its own Google Business Profile (GBP). This article explains what that setup covers and how to get assistance configuring it. How Multi-Location Setup Works in Brand Vault Brand Vault is designed to accommodate multiple locations under a single brand, with each location connected to its own GBP. This means you manage location-specific information and GBP connections from within one brand profile rather than creating entirely separate profiles for each location. Location-specific analytics also populate once each GBP connection is active. Getting Your Multi-Location Setup Configured Because the exact steps for adding locations and linking each one to its own GBP depend on your specific account configuration, we recommend reaching out to our team directly so they can walk you through the correct workflow for your setup. Before contacting support, please have the following ready so we can assist you as quickly as possible: - The name of the Brand Vault profile you want to configure. - The number of locations you need to add and each location's name or address. - The Google account(s) associated with each GBP listing you intend to link. - Any error messages you have encountered, including the exact wording and the location entry it appeared on. Tips and Common Issues - Each location must be linked to a separate GBP listing — you cannot attach the same GBP to more than one location entry. - Make sure the Google account you use to authenticate has Manager or Owner access to the GBP listing you want to link in Google Business Profile Manager. - If a GBP listing is not appearing as expected, verify that the correct Google account is being used, as access level determines which listings are available. - Note the exact error message and affected location name if you run into any issues during the linking process — this will help our team resolve it quickly. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

✍️ Create Content Using a Brief and Brand Vault

🗺️ Overview The SEO Content Assistant lets you generate and refine content using two powerful inputs: a content brief (your structural outline and target keywords) and your Brand Vault (your saved brand voice, tone guidelines, and style assets). Using both together gives you content that is SEO-optimised and consistent with your brand from the first draft. 🧭 Getting to SEO Content Assistant Navigate to Left sidebar → Content → Content Genius (What are we writing today?). You will land on the main editor and project dashboard. 📋 Step 1: Open or Create a Content Project 1. On the SEO Content Assistant dashboard, click New Project or open an existing project where your brief is already saved. 2. Enter your target keyword and any secondary keywords you want the content to rank for, then confirm. 3. The tool will generate a real-time SEO brief on the right-hand panel, showing recommended headings, word count, NLP terms, and competitor insights. This is your content brief. 📁 Step 2: Confirm Your Content Brief Is Ready Before generating content, review the brief panel on the right side of the editor. Check that the following are present: - Target keyword is correctly set at the top of the brief. - Recommended headings (H2s and H3s) are listed and reflect your content structure goals. - Word count target and NLP terms are visible. If you have customised the brief (added, removed, or reordered headings), make sure you save those changes before moving to generation. 🏦 Step 3: Connect Your Brand Vault This is the step most customers miss when they have already uploaded to Brand Vault but do not see it reflected in their output. 1. Inside your open project, look for the Brand Voice or Brand Vault selector. It typically appears as a dropdown or a settings icon near the top of the editor toolbar. 2. Click the selector and choose the Brand Vault profile you uploaded — for example, your saved tone-of-voice guide or style document. 3. Confirm the profile name appears as active before proceeding. If you do not see your uploaded profile, return to Brand Vault (top-right More Features menu (grid icon, next to your account menu) → Brand Vault, the correct path is the top-right More Features menu (grid icon) → Brand Vault) and verify the upload completed successfully and the profile is published, not in draft. ✨ Step 4: Generate Content from the Brief 1. With both your brief and Brand Vault profile active, click Generate (other options on this screen are Write with AI in Bulk and Write it yourself). 2. The AI will use your brief's headings and keyword targets as the structural guide, and apply your Brand Vault tone and style to the output. 3. Wait for the full draft to populate in the editor. This typically takes 15–45 seconds depending on the target word count. ✏️ Step 5: Review and Refine Once the draft appears, use the built-in tools to improve your score: - Check the SEO Score on the right panel and add missing NLP terms highlighted in red. - Use inline AI commands (highlight any text and press the AI icon) to rewrite, expand, or shorten sections while keeping the brand voice active. - Re-run the Brand Vault style check if you make large manual edits, to ensure tone consistency is maintained throughout. ⚠️ Common Issues and Fixes - Brand Vault profile not showing in the dropdown: Go back to Brand Vault, open the profile, and check its status. It must be set to Active or Published — draft profiles are not available inside the editor. - Generated content ignores the brief structure: Ensure you selected Generate from Brief and not the blank Free Write mode. Both options may appear on the same screen. - Content brief is missing headings: The brief auto-generates from your keyword. If headings look sparse, increase the target word count or manually add H2s before generating. - Brand voice not reflected in the output: Confirm the correct profile is selected in the Brand Vault dropdown inside the project, not just uploaded to Brand Vault globally. 💡 Tips for Best Results - Upload a Brand Vault profile that includes at least a tone descriptor, a writing style example, and any words or phrases to avoid. The more context you provide, the more consistent the output. - Use the brief's competitor heading suggestions as a starting point, then customise before generating — this reduces editing time significantly. - If you manage multiple brands or clients, create a separate Brand Vault profile for each and name them clearly so they are easy to select inside projects. 💬 Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🖼️ Using Brand Vault Images with Atlas Content Generation

What Is Brand Vault and How Do Images Work? Brand Vault is your central hub for storing brand assets — including logos, product photos, style guides, and other files — that Atlas can reference when generating content. If you are experiencing issues with Brand Vault image uploads or with how Atlas handles images during content generation, the steps below will help you get started. Because the exact interface and available options may vary depending on your account configuration, please contact our team if anything looks different from what you expect. How to Upload Images to Brand Vault 1. Log in to your Search Atlas account and navigate to the Brand Vault section of the platform. 2. Look for an option to add or upload a new asset and select your image file from your device. 3. When prompted, provide a clear, descriptive name for the asset — for example, a name that includes the product, campaign, or subject of the image rather than a generic file name like IMG_4821.jpg. 4. If the upload form includes a description or notes field, use it to add relevant context: what the image shows, which product or campaign it belongs to, and any key brand messaging it represents. 5. If tags or categories are available, add terms that match the topics or content types where this image should appear. 6. Save the asset. It should then be available for Atlas to reference when generating content. How Atlas References Brand Vault Images When you generate content using Atlas, it searches Brand Vault for assets relevant to your prompt. The more descriptive information you provide when uploading an image — such as a detailed name and contextual notes — the more accurately Atlas can identify and surface the right asset for your content. To direct Atlas toward a specific Brand Vault image, try referencing it by name or describing it clearly in your prompt. For example: "Use the brand image titled 'Homepage Hero Banner – Summer Collection 2026' to inform the visual context of this section." Best Practices for Better Atlas Image Accuracy - Name files descriptively before uploading. Rename files on your device to include the product, campaign, or subject before uploading them to Brand Vault. - Write detailed notes when uploading. Include the image subject, the campaign it belongs to, and any brand messaging it represents. - Use consistent terminology. If you refer to products or campaigns in a consistent way across your uploads, Atlas can more reliably match images to relevant prompts. - Reference assets explicitly in prompts. When you know the name of a Brand Vault image, mention it directly in your Atlas prompt for the most reliable results. If You Encounter Errors or Unexpected Behavior If images are not appearing as expected or Atlas is not referencing the correct assets, review the names and notes you added during upload and consider updating them with more descriptive detail. If the issue persists, If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

✍️ Add Global Writing Instructions in Content Genius

📌 Overview Content Genius lets you define global writing instructions that apply across your AI-generated content — helping you maintain a consistent tone, style, and level of accuracy. This article explains how to access these settings and how to address content that contains factual errors. Important: These settings live inside Content Genius. They are not connected to OTTO or any OTTO Autopilot workflow. 🗂️ Step 1 — Open Content Genius 1. Log in to your Search Atlas account. 2. In the left sidebar, click Content. 3. Select Content Genius (also referred to as the SEO Content Assistant). 📁 Step 2 — Access Your Content Folder Settings 1. In the Content Genius dashboard, locate the folder that contains the documents you want to apply global instructions to. 2. Open the settings for that folder. The exact label or icon may vary depending on your account view — look for a settings or configuration option associated with the folder. ✏️ Step 3 — Add Your Global Writing Instructions 1. Inside the folder settings, locate the field for entering global writing instructions or a writing prompt. 2. Type your instructions directly into the text field. Examples of useful global instructions include: - Tone and voice guidelines (e.g., "Write in a friendly, professional tone suitable for a B2B SaaS audience.") - Formatting preferences (e.g., "Always use short paragraphs of no more than three sentences.") - Accuracy requirements (e.g., "Do not include statistics unless they are widely established facts. Avoid making specific claims about dates, prices, or percentages.") - Brand-specific terminology (e.g., "Refer to our product as 'Search Atlas', never 'SearchAtlas' or 'search atlas'.") 3. Save the instructions to apply them to new AI generations within that folder. 🔄 Step 4 — Handling Inaccurate AI-Generated Content If Content Genius produces content with factual errors, use your global writing instructions to add guardrails. For example: - Instruct the AI to avoid specific types of claims it tends to get wrong (e.g., statistics, dates, prices). - Tell the AI to flag uncertainty rather than invent specifics. - Review and manually correct any factual details before publishing. If you are unable to locate the global writing instructions field in your account, or if the settings do not appear as expected, please reach out for direct assistance. When contacting support, have ready: your project or folder name, a description of what you are trying to configure, and any error messages or unexpected behavior you have observed. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

📄 Use a Content Brief in Content Genius

🗺️ Overview Content Genius lets you generate SEO-optimised content using your own uploaded brief as the structural foundation. This means you can bring in a brief that already contains headings, outlines, talking points, or section notes — and have Content Genius build the full content around that exact framework, rather than starting from scratch. This workflow is different from using Brand Vault settings or clicking a generic Generate button. Follow the steps below to do it correctly. ✅ Before You Begin Make sure you have the following ready before starting: - A content brief file (PDF, Google Doc export, Word document, or plain text) that contains your desired outlines and structure. - A target keyword or topic for the piece of content. - Access to the Search Atlas platform with Content permissions enabled. 🚀 Step 1: Open Content Genius 1. Log in to your Search Atlas account. 2. In the left sidebar, click Content. 3. Select AI Content Templates from the sub-menu. This is the Content Genius workspace where you create and manage AI-generated documents. 📂 Step 2: Create a New Content Document 1. Inside AI Content Templates, click New Document (or the equivalent create button in the top-right area of the page). 2. Enter your target keyword or topic in the prompt field when asked. 3. Do not click Generate yet — you will add your brief first. 📋 Step 3: Add Your Brief as the Content Framework This is the critical step that most users miss. Content Genius has a dedicated input area for pasting or importing your existing brief content so that the AI uses it as the structural blueprint. 1. Look for the Brief, Outline, or Custom Instructions input panel inside the document editor. This panel is typically located in the right-hand settings sidebar or beneath the keyword input field, depending on your current template view. 2. Open your uploaded brief file and copy the full content — including all headings, sub-headings, section notes, and any structural instructions you want Content Genius to follow. 3. Paste the copied brief content directly into the Brief or Outline input field inside Content Genius. 4. Review the pasted content to confirm all headings and structural elements transferred correctly. Important: Content Genius will treat whatever you paste into this field as the authoritative structure for the generated content. The AI will populate each section according to your headings and notes rather than generating its own outline from scratch. ⚙️ Step 4: Configure Additional Settings Before generating, confirm the following settings match your content goals: - Content Type: Select the appropriate format (blog post, article, landing page, etc.). - Tone of Voice: Choose the tone that fits your brand or audience. - Word Count Target: Set your desired length so the AI distributes content proportionally across your brief's sections. - Language and Region: Confirm these are set correctly for your target audience. ✨ Step 5: Generate Content Around Your Brief 1. Once your brief is pasted and settings are confirmed, click Generate. 2. Content Genius will use your brief's headings and structure as the framework and fill in the content under each section. 3. Review the generated output section by section against your original brief to verify alignment. 4. Use the inline editing tools to refine, expand, or rewrite individual sections as needed. 💾 Step 6: Save and Export 1. Click Save to store the document in your Content Genius workspace. 2. To export, use the Export or Copy option in the document toolbar to move the content into your CMS, Google Docs, or preferred editor. ⚠️ Common Issues and Clarifications - Brand Vault does not drive Content Genius from a specific brief. Brand Vault stores brand-level preferences (tone, audience, disclaimers). It does not inject a specific document outline into a Content Genius session. You must paste your brief directly into the Brief or Outline field as described above. - The Generate button on the main Content dashboard is not the same workflow. Using that button without first pasting your brief will cause Content Genius to auto-generate its own outline, ignoring your uploaded document. - File uploads are not directly supported in the brief field. You need to open your brief file separately and paste the text content into the field. Direct file attachment into the generation flow is not currently available. 💬 Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

✍️ Generate Content With Brief and Brand Vault

📋 What You'll Need Before You Start Before generating content, make sure you have two things ready: a content brief with your target keyword, headings, and outline already generated, and a Brand Vault that has been fully saved and published in your account. Both must be set up in the same workspace or project as the document you are editing. 🚀 How to Generate Content from Your Brief 1. In the left sidebar, navigate to Content → AI Content Templates and open the article you want to work on. 2. Locate the Content Brief panel and confirm your target keyword, headings, and outline are visible. If the panel is empty, regenerate the brief before continuing. 3. Inside the editor settings, open the Brand Vault dropdown and select the Brand Vault you want to apply. This ensures your tone, style, and brand details are used during generation. 4. Click Write with AI and choose the option to generate from your brief. The output will follow your outline structure and incorporate your target terms. 🔧 Troubleshooting: Why It Might Not Be Working - Brand Vault not fully saved — If your Brand Vault is still processing or was never fully published, it will not apply to generation. Reopen it, confirm it displays as active and saved, then retry. - Brand Vault not connected to the editor — Uploading a Brand Vault to your account does not automatically apply it to a document. You must explicitly select it from the Brand Vault dropdown inside the editor each time before generating. - Brief panel is empty — If no brief is attached to the document, the AI has no outline to follow. Regenerate the content brief first, then attempt generation again. - Wrong project or workspace — Your Brand Vault must belong to the same workspace or project as the document you are editing. Check that both are aligned before generating. - Generation appears stuck — If the generation does not progress or seems frozen, refresh the page and retry the process from step 3. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔍 How to Confirm Brand Vault Is Complete

This article explains what to do if your Brand Vault completion status appears unclear or incomplete in Search Atlas. When Brand Vault Completion Status Is Unclear If you have been working on your Brand Vault but the status does not appear to reflect your progress — for example, sections look empty or you are unsure whether your information has been saved — this is a known point of confusion that our team can help clarify. Because the exact fields required for completion and how saving works may not be immediately obvious, we recommend reaching out to our team rather than attempting further edits that could overwrite your existing entries. What to Have Ready Before Reaching Out To help our team resolve this as quickly as possible, please have the following information ready when you contact us: - The name of the project or workspace where the Brand Vault is set up. - A description of what the unclear or incomplete status looks like — for example, a specific section that appears empty or a prompt asking you to add information you have already entered. - Any steps you have already tried, such as re-entering information or refreshing the page. - A screenshot of the current Brand Vault state, if possible — this helps the team identify the issue faster. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🖼️ Brand Vault Images and AI Content Generation

🔍 Overview Brand Vault is the central library where you store your brand assets — logos, images, colors, fonts, and personas — so that AI-generated content stays on-brand. Customers often ask whether images uploaded to Brand Vault can be automatically pulled into articles and other AI-generated content. This article explains how image integration currently works, its known limitations, and what improvements are on the way. 🖼️ How Brand Vault Images Work Today You can upload images to your Brand Vault and they are stored as part of your brand asset library. However, there are a few important things to understand about how these images interact with AI content generation at this time: - Image reuse in articles: Content Genius (v4) can draw from your Brand Vault image library when generating articles. However, a known limitation exists where the same Brand Vault images may be reused repeatedly across multiple articles rather than selecting unique images each time. Our team has identified this issue and it is actively being addressed. - Auto-discovered website images: The ability for Atlas to automatically discover images from your website and make them available across Content Genius and other products is currently in development. This feature is not yet available. - Image file naming: Auto-naming of uploaded images and support for preserving original filenames on upload is awaiting release. For now, you may need to manually rename images after uploading to keep your library organised. ⚙️ What You Can Do Right Now While some advanced image features are still being developed, here is how to get the most out of Brand Vault images today: 1. Go to Brand Vault in your Search Atlas account and navigate to your image library. 2. Upload the brand images you want to use — product photos, lifestyle images, branded graphics, and logos. 3. Organise your uploads with clear, descriptive names so they are easy to identify in the library. 4. When generating content with Content Genius, the tool will reference your Brand Vault library. Keep your library stocked with high-quality, relevant images to improve the selection available to the AI. 🚀 Improvements Coming Soon Our product team is actively working on several upgrades to make Brand Vault image integration more powerful and flexible. Here is what is on the roadmap: - Auto-discovered website images: Atlas will be able to scan your website and automatically surface your existing images inside Content Genius and other products, so you can use them without manual uploads. - Auto-naming on upload: Images will be automatically named when uploaded, and original filenames will be preserved, making your library easier to manage. - Persona-aware image selection: Content Genius will be able to select images from your Brand Vault based on the persona defined for a piece of content, making AI-generated articles more targeted and relevant. - Social Hub integration: Brand Vault will be integrated with Social Hub to ground AI-generated social posts and images in your brand assets. - Unique image selection per article: The team is resolving the current issue where the same images are reused across articles, so each piece of content will draw from a broader, more varied selection. 💡 Tips for Best Results in the Meantime - Keep your Brand Vault image library varied and up to date — the more diverse your uploads, the better the AI can match images to different content topics. - Remove outdated or irrelevant images from your library to reduce the chance of off-brand assets appearing in generated content. - If you need a specific image in a piece of content, you can manually insert it after the AI generates the article draft. 🛠️ Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔐 The Brand Vault: How Search Atlas Enables Accurate, Autonomous AI

The Brand Vault is a foundational technology within Search Atlas designed to give AI Agents a deep, accurate understanding of your business. By consolidating structured and unstructured data into a single semantic knowledge layer, the Brand Vault enables agents to generate content, make decisions, and execute workflows with confidence, without hallucinations or guesswork. 🏛️ What Is the Brand Vault? The Brand Vault acts as a semantic search engine built specifically for your business. Its role is to ensure that every AI-generated output is grounded in verified, business-specific facts. Instead of relying on generic AI knowledge, agents reference the Brand Vault as their single source of truth. 🧠 Why the Brand Vault Matters AI becomes dangerous when it lacks context. Without a reliable knowledge base, AI may invent services, misattribute locations, publish inaccurate claims, and damage brand trust. The Brand Vault solves this by anchoring every agent decision to verified data. 🔐 How the Brand Vault Prevents AI Hallucinations When generating content or executing workflows, AI Agents query the Brand Vault to answer questions such as what services the business actually offers, which locations support which services, what terminology matches the brand voice, and what facts are non-negotiable. This ensures SEO accuracy, brand consistency, and factual correctness, even at scale. 📚 What Data Feeds the Brand Vault The Brand Vault continuously trains itself using multiple data sources: website data (crawled and analyzed content from your site), user interactions (past conversations, instructions, and approvals), first-party data (Google Search Console, GA4, and connected analytics), and manual uploads (PDFs, SOPs, internal docs, and custom materials). Together, these create a living, evolving knowledge model of your business. 🌍 Real-World Example: Multi-Location Accuracy For businesses with multiple locations, accuracy is critical. The Brand Vault ensures that each location only advertises services it actually provides, local SEO content is factually correct, and agents don’t mix attributes across regions. This makes it especially powerful for healthcare, legal, enterprise, and regulated industries. 🚀 Enabling Fully Autonomous AI Agents The Brand Vault is what allows teams to confidently move from human-in-the-loop workflows to fully autonomous agent execution. Because agents can always validate facts against the Brand Vault, autonomy no longer means risk. The Brand Vault is the foundation of trustworthy AI in Search Atlas. By grounding AI Agents in verified business intelligence, it enables faster execution, higher accuracy, and true autonomy, without sacrificing control or brand integrity. Next step: pair the Brand Vault with AI Agents and Playbooks to unlock fully automated, accuracy-first marketing workflows. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

✏️ Update Your Business Name in Reports and Emails

🔍 Why Is My Personal Name Showing Instead of My Business Name? If your automated emails, reports, or WordPress plugin display your personal name (such as "Jordan") instead of your company name (such as "Evoke"), it usually means your business name has not been set in one or more places inside Search Atlas. Depending on the feature, the platform pulls your business name from different settings — so you may need to update it in a few locations. ⚙️ Step 1: Update Your Agency Whitelabel Settings The Agency Whitelabel section controls the branding displayed in client-facing reports, automated emails, and connected tools like the WordPress plugin. Follow these steps: 1. In the left sidebar, click More Features and then open Agency Hub (Agency Whitelabel settings) at /agency-settings. 2. Locate the business or agency name field and replace any personal name with your company name (for example, "Evoke"). 3. Save your changes. Once saved, your company name will be used in outgoing automated emails and in the WordPress plugin display going forward. 📊 Step 2: Check Your Automated Email Report Settings Automated email reports may have their own name and sender settings. To review and update them: 1. Navigate to the Reports section of the platform. 2. Find the report whose emails are showing the wrong name and open its settings. 3. Update any name or sender fields to reflect your company name. 4. Save the changes and send a test email to confirm the correct name now appears. 💡 Tips to Keep Your Business Name Consistent - Update all relevant locations — Whitelabel settings and report settings — to ensure your business name is consistent everywhere. - Check existing reports individually — already-created reports may retain the old name until you manually update them. - Re-send a test automated email after saving to confirm the changes have taken effect before your next scheduled send. 🛠️ Still Seeing the Wrong Name? If your personal name is still appearing after updating your settings, our support team can investigate further. Please have the following ready when you reach out via the chat widget: your account details, the specific feature or report showing the incorrect name, and any relevant screenshots. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🗺️ Embed Google Maps in Brand Vault Locations

🔍 Overview The Brand Vault Locations section supports an embedded Google Map to help display your business location. To save successfully, the map field requires a specific iframe embed code — not a standard Google Maps URL. Entering the wrong format will prevent the field from saving correctly. 📍 What the Google Map Field Expects The map input field in Brand Vault Locations is designed to accept an iframe embed code from Google Maps. This is different from the URL you see in your browser's address bar when viewing a location on Google Maps. - Correct format: An iframe embed code that begins with <iframe src="https://www.google.com/maps/embed?..." - Incorrect format: A standard browser URL such as https://www.google.com/maps/place/... Pasting a standard URL into the map field will not save and will not display a map preview. 🔗 How to Get the Correct Iframe Embed Code from Google Maps 1. Open Google Maps in your browser and search for your business location. 2. Click on your business listing to open the location panel. 3. Click the Share button (the arrow icon near the top of the panel). 4. In the Share dialog, select the Embed a map tab. 5. Choose your preferred map size from the dropdown menu. 6. Click Copy HTML. This copies the full iframe embed code to your clipboard. The copied code will look similar to this example: <iframe src="https://www.google.com/maps/embed?pb=..." width="600" height="450" style="border:0;" allowfullscreen="" loading="lazy"></iframe> 📋 How to Add the Embed Code to Brand Vault Locations 1. Navigate to Brand Vault: top-right More Features menu (grid icon, next to your account menu) → Brand Vault, or OTTO SEO in the left sidebar → All Sites → open your project → Brand Vault. 2. Open the Locations section. 3. Locate the Google Map field for the relevant location. 4. Paste the full iframe embed code you copied from Google Maps into the field. 5. Click Save to confirm your changes. Once saved, a map preview will appear within the Locations card displaying your embedded location. ⚠️ Common Mistakes to Avoid - Pasting a browser URL instead of the iframe code. Always use the Share → Embed a map flow in Google Maps to get the correct code. - Copying only the src attribute value. The entire <iframe>...</iframe> tag is required, not just the URL inside the src attribute. - Editing the iframe code after copying. Avoid modifying the code manually, as this can break the embed and prevent saving. - Using a Google My Business or Google Search result URL. These URLs are not compatible with the embed field. ✅ How to Confirm the Map Saved Correctly After saving, scroll to the Locations section in Brand Vault. If the embed was accepted, you will see a live map preview rendered inside the location card. If the field appears blank or shows an error, review the format of the code you pasted and repeat the steps above using the Embed a map tab in Google Maps. 💬 Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🏷️ How to Complete Your Brand Vault to 100%

This article helps you identify exactly which Brand Vault fields are still incomplete when your progress bar is stuck below 100%, even after you feel you've filled everything in. Small gaps — like a missing punctuation mark, an unsaved section, or an overlooked optional-looking field that is actually required — are the most common reasons the bar stalls. 📍 Where to Find It Navigate to Brand Vault: click the apps-grid icon in the header → More Features → Brand Vault. 🛠️ Step-by-Step 1. Open Brand Vault using either method above and note the current percentage shown on the completion bar. 2. Scroll through every section from top to bottom. Brand Vault is divided into multiple sections (Brand Identity, Target Audience, Tone of Voice, Competitors, etc.). Do not skip sections that appear pre-filled — they may still be incomplete. 3. Look for any field highlighted in red, orange, or marked with a warning icon. These are the fields the system considers unfinished. Fill them in completely, including any character-minimum text fields. 4. Check multi-part fields carefully. Some fields require more than one input — for example, a field may ask for both a primary value and a supporting description. Filling only one part will not count the field as complete. 5. Save each section explicitly. After editing any section, click the Save (or equivalent confirm) button for that section before moving to the next. Navigating away without saving will not register your changes. 6. Re-open Brand Vault after saving all sections to allow the completion percentage to recalculate. Do not rely on the bar updating in real time while you are still editing. 7. If the bar is still below 100% after saving everything visible: clear your browser cache, do a hard refresh (Ctrl + Shift + R on Windows / Cmd + Shift + R on Mac), and reopen Brand Vault to rule out a display caching issue. ✅ How to Confirm It Worked After saving all sections and refreshing the page, return to Brand Vault using either method above. The completion bar should now display 100%. If it shows a specific number below 100% (for example, 92%), that percentage directly reflects the proportion of required fields that are complete — use it as a signal that at least one section still has an unfilled or unsaved field. Scroll back through each section until you find the remaining gap and save it. Once the bar reads 100%, Brand Vault data is fully available for OTTO to use when generating SEO recommendations. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team. Additional Notes To help our team resolve this as quickly as possible, please have the following information ready: project/workspace name, description of the unclear status, steps already tried, and a screenshot of the current Brand Vault state. Open the chat widget and type 'human teammate' to reach support.

🖼️ Control How Brand Vault Images Influence AI Generation

🔍 What Is Happening? When you upload images to the Brand Vault, Content Genius uses them as visual references when generating new images. This is by design — the AI reads your uploaded photos to match your brand's style, colors, and visual identity. However, this behavior can sometimes cause the AI to superimpose elements from your reference photo onto the generated image, blending your uploaded image into the output in a way you may not want. Understanding how this works gives you full control over the result. 🏦 How Brand Vault Reference Photos Work The Brand Vault stores brand assets — logos, product shots, team photos, and style examples — that Content Genius draws on during content and image creation. When an image is present in your Brand Vault, the AI treats it as an active visual guide. Specifically, it may: - Borrow color palettes or lighting styles from your reference photo - Overlay or blend visual elements from the uploaded image into the generated output - Use the composition or subject of your photo as a structural template This is useful when you want consistent branded imagery, but it can produce unwanted superimposition when the AI gives too much weight to a reference photo you did not intend to use as a template. 🛠️ How to Stop the AI from Using a Reference Image To prevent the AI from superimposing or referencing a specific image, you need to remove it from your Brand Vault. Follow these steps: 1. In the header, click the More Features menu (apps-grid icon, top-right). 2. Select Brand Vault. 3. Locate the image that is being used as a reference. 4. Select the image and delete or remove it from the Brand Vault. 5. Return to Content Genius and regenerate your image — the AI will no longer reference the removed photo. Once the image is removed from the Brand Vault, it will no longer influence new AI-generated outputs. ✏️ How to Keep Brand Vault Images Without Using Them as Image References If you want to keep an image in your Brand Vault for other purposes — such as logo use or document reference — but do not want it influencing image generation, consider the following approach: - Remove images that are photos or visual compositions — these are most likely to be used as generative references. Keep only flat assets like logos or icons if you want minimal influence on image output. - Use descriptive text prompts instead — write a detailed prompt in Content Genius that describes the style, mood, and composition you want. This reduces the AI's reliance on visual references. - Regenerate after clearing the vault — always regenerate your image after making changes to the Brand Vault so the AI picks up the updated reference set. 💡 Best Practices for Brand Vault Image Management - Only upload images to the Brand Vault that you actively want the AI to reference and draw from. - Use product shots or style examples only when you specifically want the AI to mirror that look. - Audit your Brand Vault regularly to remove outdated or unintended reference images. - If you notice unexpected superimposition, the first step is always to check what images are currently stored in the Brand Vault. ❓ Frequently Asked Questions Will deleting an image from the Brand Vault affect my past generated content? No. Previously generated images are not changed. Removing a reference image only affects future generation requests. Can I temporarily disable Brand Vault image references without deleting them? Currently, the Brand Vault does not have a toggle to disable individual images without removing them. To stop a specific image from influencing generation, you will need to remove it from the vault. Why does the AI blend my image instead of just using it as inspiration? The degree of influence depends on the type of image uploaded and your prompt. Photographic images with complex compositions tend to have a stronger influence on generated outputs than simple graphic assets like logos. 🆘 Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🗂️ Remove or Archive a Client in Brand Vaults

🔍 Overview Brand Vaults is where Search Atlas stores all your client workspaces. You can remove a client entirely or archive them to keep their data without it appearing in your active list. This article explains exactly where to find Brand Vaults in the platform and how to manage your clients. Important navigation note: Brand Vaults is not located in the left sidebar. It is accessed via the Apps icon in the top-right corner of the platform. If you previously saw a "Brands" option in the sidebar, that location no longer exists — Brand Vaults is the updated replacement. 📍 How to Access Brand Vaults 1. Log in to your Search Atlas account. 2. Look for the More Features icon in the top-right corner of the platform (grid icon, next to your account menu). 3. Click it to open the More Features menu. 4. Select Brand Vault from the list of available apps. 5. Your full list of client workspaces will load on the screen. 🗑️ How to Remove a Client Removing a client permanently deletes their workspace and all associated data. This action cannot be undone. Only proceed if you are certain you no longer need the client's data. 1. Access Brand Vaults using the steps above. 2. Locate the client workspace you want to remove. 3. Click the three-dot menu (⋯) or options icon next to the client's name. 4. Select Delete or Remove from the dropdown menu. 5. A confirmation prompt will appear. Read the warning carefully, then confirm the deletion. 6. The client workspace will be permanently removed from your account. Note: If you only want to hide the client from your active view without losing their data, consider archiving instead of deleting. 📦 How to Archive a Client Archiving keeps all of the client's data intact but removes them from your active workspace list. This is useful for paused or seasonal clients. 1. Access Brand Vaults using the Apps icon in the top-right corner. 2. Find the client workspace you want to archive. 3. Click the three-dot menu (⋯) next to the client's name. 4. Select Archive from the dropdown options. 5. The client will move to your archived list and will no longer appear in your active Brand Vaults view. ♻️ How to Restore an Archived Client If you need to reactivate a previously archived client, you can restore them at any time. 1. Open Brand Vaults via the Apps icon (top-right). 2. Look for an Archived filter or tab within Brand Vaults. 3. Select the archived client you want to restore. 4. Click the three-dot menu (⋯) and choose Restore or Unarchive. 5. The client workspace will return to your active list immediately. ⚠️ Common Mistakes to Avoid - Looking in the left sidebar: Brand Vaults is only accessible via the Apps icon (top-right). There is no "Brands" option in the left sidebar — that navigation was part of an older version of the platform. - Deleting instead of archiving: If there is any chance you will need the client's data in the future, always archive rather than delete. - Skipping the confirmation prompt: The deletion warning exists for a reason. Take a moment to confirm you have selected the correct client before finalising. 💬 Need More Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🗂️ Archiving and Restoring Clients in Brand Vaults

🔍 Overview In Search Atlas, clients are managed through Brand Vaults. Rather than permanently deleting a client, you can archive their Brand Vault — this removes them from your active workspace while safely preserving all of their associated data. 📥 How to Archive a Client Follow these steps to archive a client's Brand Vault: 1. Navigate to Brand Vault: top-right More Features menu (grid icon, next to your account menu) → Brand Vault. 2. Locate the client you want to archive. 3. Click the options menu (⋮) next to their Brand Vault. 4. Select Archive from the dropdown menu. 5. Confirm the action when prompted. Once archived, the client will no longer appear in your active client list, keeping your workspace clean and organized. ♻️ How to Restore an Archived Client If you need to reactivate a previously archived client, follow these steps: 1. Navigate to Brand Vault: top-right More Features menu (grid icon, next to your account menu) → Brand Vault. 2. Look for the Archived filter or tab within Brand Vaults. 3. Find the client you want to restore. 4. Select Restore to move them back to your active client list. ⚠️ Important Notes - Archiving a client does not permanently delete them or any of their data. - All Brand Vault data — including settings, content, and history — is fully preserved while a client is archived. - If you require a permanent deletion of a client and their data, please contact our support team directly using the instructions below. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🗂️ Removing or Archiving a Client in Brand Vaults

Brand Vaults is where you store and manage brand assets for each of your clients. If a client relationship has ended or you need to tidy up your workspace, you can remove that client's vault from your account. This article explains what removal means, how to do it, and what to expect. ⚠️ Before You Remove a Client Removing a client vault is permanent. All brand assets, colour palettes, logos, and guidelines stored in that vault will be deleted and cannot be recovered. Before you proceed, we strongly recommend taking these steps: - Download or save any brand assets you may need in the future — logos, brand colours, typography, or guidelines. - Check whether the client is referenced in any active reports by going to Left sidebar → Reports and reviewing your projects list. Update or delete any linked reports separately. - Let any teammates who share your account know, as the removal affects your entire workspace. 🗑️ How to Remove a Client Vault 1. Go to Brand Vault: top-right More Features menu (grid icon, next to your account menu) → Brand Vault. 2. Locate the client vault you want to remove from the vault list. 3. Click the three-dot menu (⋮) on the client's vault card. 4. Select Delete from the dropdown options. 5. A confirmation prompt will appear — read it carefully, then click Delete to confirm. The vault and all its contents are permanently removed from your account as soon as you confirm. 📁 Is There an Archive Option? Brand Vaults does not currently offer a dedicated archive feature. Removing the vault is the only way to offboard a client from Brand Vaults. If you need to retain a copy of the client's brand data for future reference, export or save all relevant assets before deleting the vault — once it is removed, the data cannot be restored. 📊 Updating Reports After Removal Removing a client from Brand Vaults does not automatically remove them from any reports you have already built. To clean up related report projects, go to Left sidebar → Reports and update or delete the relevant report projects from there. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🔄 Brand Vault Refresh Cycle and Content Propagation

🗂️ Overview Brand Vault is Search Atlas's central source of truth for your brand information, tone, and guidelines. When you update or delete content inside Brand Vault, those changes do not take effect instantly across all AI-generated outputs. Understanding the refresh cycle helps you plan edits and set the right expectations for when new content will reflect your latest changes. ⏱️ How Often Does Brand Vault Refresh? Brand Vault operates on a periodic refresh cycle, not a real-time sync. After you make changes — including editing sections, deleting information, or adding new brand guidelines — the platform's backend indexing and crawling processes need time to re-ingest and propagate the updated content. - Typical refresh window: 3 to 4 days from the time changes are saved. - There is no manual trigger to force an immediate refresh. The process runs automatically in the background on a scheduled basis. - Until the refresh completes, AI-generated content such as queries run through Content Genius may still reference the previous version of your Brand Vault data, including sections you have already deleted. 🔍 Why Does Deleted Content Still Appear? When you delete a section in Brand Vault, the change is saved to your account immediately. However, the AI tools that generate content rely on an indexed snapshot of your Brand Vault data rather than reading it live at the moment of each query. This snapshot is rebuilt during each periodic refresh cycle. This means: - Deleted or edited content remains in the active snapshot until the next refresh completes. - Any content generated before the refresh will reflect the old snapshot, even if your edits were saved days prior. - Once the 3–4 day refresh window passes and the new snapshot is indexed, all subsequent AI outputs will use your updated Brand Vault information. 📍 Where to Find and Edit Brand Vault To review or update your Brand Vault content, navigate to: Header apps-grid icon → More Features → Brand Vault. All edits made here are queued for the next scheduled refresh cycle. ✅ Best Practices for Timing Your Updates To get the most predictable results from Brand Vault updates, follow these recommendations: 1. Make all edits in one session. Consolidate your Brand Vault changes rather than making incremental edits across multiple days. This reduces the risk of partial data being indexed mid-cycle. 2. Plan for a 3–4 day lead time. If you are preparing for a new campaign or major content push, update Brand Vault at least four days before you intend to generate content. 3. Avoid generating critical content immediately after edits. If you run a query in Content Genius right after updating Brand Vault, the output will still reflect the previous snapshot. Wait for the refresh window to pass first. 4. Review generated content manually in the short term. During the refresh window, check AI-generated outputs against your latest Brand Vault changes and manually remove or adjust any outdated information that has carried over. 5. Keep a record of your edit dates. Noting when you made key changes helps you calculate when the refresh is likely to complete and when it is safe to rely fully on new AI outputs. 🧩 How the Backend Indexing Process Works When Brand Vault data is refreshed, the platform performs a background crawl and re-indexing of all stored brand content. This process ensures that guidelines, tone, deleted sections, and new additions are accurately captured in the snapshot used by AI tools like Content Genius. Because this crawl covers your entire Brand Vault — not just the sections you changed — it takes time to complete thoroughly and consistently across the platform. This design prioritises accuracy and consistency in AI outputs over real-time propagation. A fully indexed snapshot produces more reliable, on-brand content than a live read that could capture a Brand Vault in a partially edited state. 💬 Need Help? If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🏢 Brand Vaults: Creating and Managing Multiple Brand Intelligence Profiles

🏢 Overview Brand Vaults let you create, manage, and scale multiple brand intelligence profiles from a single workspace. Whether you're running multiple client domains or managing different business entities, this is where every brand begins. Instead of thinking in terms of "projects," Brand Vaults function as independent brand engines, each with its own structured data, AI configuration, and optimization layer. 📍 Where to Access Brand Vaults Inside the Search Atlas dashboard: Top-right corner → More Features icon (also shown as an Apps/grid icon, four squares) → Brand Vault. You'll land on the Brand Vaults dashboard, where all existing vaults are displayed. 📁 Brand Vaults Dashboard Overview This is the management layer, not the editing layer. Here you can view all Brand Vaults in Tile or List view, see Active vs. Archived vaults, search by brand name or domain, filter vaults, create a new Brand Vault, and archive existing ones. Each vault card shows the brand name, domain, status, section indicators (Business Info, Brand Voice, Locations, Knowledge Graph, Style Guide, Content Rules), an Open Vault button, and a three-dot menu with an Archive option. ➕ How to Create a New Brand Vault Click "Create Brand Vault" in the top-right, then fill in the two required fields: Brand Name and Website URL. When you click "Create & Start Processing," Search Atlas crawls the provided domain, extracts business-relevant data, automatically populates foundational Brand Vault sections, and generates an initial structured entity profile. This auto-scan significantly reduces manual setup time, you're not starting from zero. 🔍 What Happens After Creation? Once processing completes, the vault appears in your dashboard as Active, section indicators reflect detected data, and you can click "Open Vault" to enter the configuration environment. 🔓 What Does "Open Vault" Do? Clicking Open Vault takes you inside the individual Brand Vault configuration layer, where you'll see Vault, Business Information, Locations, Content, Knowledge Graph, and Style Guide. This is where editing, refinement, and optimization occur, the dashboard creates vaults, and the internal view configures them. 🗄️ Archiving a Brand Vault From the three-dot menu on any vault card, select Archive Brand Vault. Archiving removes it from the active list, preserves all data, does not delete the vault permanently, and allows later recovery from "View Archived." This is useful for client churn, brand consolidation, paused campaigns, and internal testing environments. 🧠 Understanding the Architecture Think of it as a workspace containing multiple Brand Vaults, each with its own individual vault and structured AI/SEO configuration. Each vault is independent: AI agents, automation systems, schema generation, and content rules operate within the boundaries of a specific vault, ensuring data isolation, brand consistency, scalable multi-client management, and clean automation logic. 🎯 When Should You Create Multiple Brand Vaults? Create separate vaults when managing multiple client domains, handling multi-location brands with distinct identities, running separate product lines, segmenting agencies under white-label structures, or operating different business entities. Do not merge distinct brands into one vault, each vault should represent one coherent brand identity. Brand Vaults are more than containers, they are structured intelligence environments. Every automation, AI suggestion, schema layer, and optimization decision begins here. As your agency expands, your Brand Vault architecture becomes the foundation that keeps everything aligned, automated, and intelligently connected. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🛠️ How BrandVault Changes Affect AB

🔍 Understanding BrandVault and AB Not every change in BrandVault can break or affect AB. BrandVault stores brand information that some Search Atlas features may use, while AB only responds when a changed field is part of its workflow. ✅ Changes that usually do not affect AB - Updating unrelated brand details that AB does not use. - Changing the order of information without changing its meaning. - Editing internal organization, labels, or project settings. - Adding knowledge that is not selected or referenced by the AB process. ⚠️ Changes that may affect AB AB may produce different results when a BrandVault update changes information it uses as an input. Examples can include changes to core brand instructions, business descriptions, target audiences, writing preferences, approved messaging, links, or visual brand data used by the workflow. The impact depends on the AB feature, the specific BrandVault field, and whether the updated information is included when AB runs. A BrandVault update alone does not automatically mean AB is broken. 🧭 How to check whether AB was affected 1. Note the exact BrandVault field or content that changed. 2. Identify the AB project, task, or output where the difference appeared. 3. Compare a result created before the BrandVault update with one created afterward. 4. Check whether the changed information is expected to guide that AB workflow. 5. Run the task again after confirming the intended BrandVault content and compare the results. 🛠️ Recommended troubleshooting - Restore the intended BrandVault value if the change was accidental. - Make brand instructions clear, specific, and consistent. - Check links and source information for accuracy and relevance. - Allow for normal variation between generated results; a different result does not necessarily indicate a failure. - Record the BrandVault change, AB project, task time, and affected output if the issue continues. 📌 Key takeaway BrandVault changes should be reviewed based on whether AB uses the changed information. Avoid treating every BrandVault update as an AB-breaking change. Focus on the connection between the specific field, the AB workflow, and the observed result. If you need further assistance, open the chat widget in the bottom-right corner of the platform and type human teammate to be connected with a member of our team.

🛠️ Why Site Audit Stalls or Content Genius Shows Outdated Content in Search Atlas

A stalled Site Audit crawl or a desynced Brand Vault causes Search Atlas to work with outdated data. Use the steps below to identify which issue applies and resolve it. 📍 Navigation Paths Site Audit: Search Atlas → OTTO SEO → Site Audit → All Audits → View Audit Brand Vault: Header (apps-grid icon) → More Features → Brand Vault 🧠 Common Reasons a Site Audit Gets Stuck 🔢 1. Crawl Limit Set Too High If the Pages to Crawl limit is set too high, the crawler may slow down or stall. This is especially common on sites with: - Heavy pages - Slow server response - Many redirects 🔁 2. Redirect-Heavy Pages If the audit reports a large number of redirect pages in the Issues summary, the crawl may appear stuck while processing them. Redirect chains increase crawl time and can delay completion — counts in the high double-digits or above on a single audit are generally enough to noticeably slow the crawl. ⏱ 3. Temporary Processing Delays Crawls do not always complete in strict numerical order. It is normal for an audit to pause near the end while processing remaining URLs. 🤖 4. AI Processing Rate Limits on AI-Graded Audits Previously, AI-graded audits could stall during AI-powered page summary generation if the AI processing layer hit a daily rate limit, with no clear user-facing error. This issue has been resolved on the platform side. If you have an audit that stalled before the fix, re-run it — it should complete normally. 🛰️ 5. OTTO Diagnostics Scan Running Indefinitely This is distinct from the crawl-limit stall above. If an OTTO Diagnostics scan runs indefinitely and surfaces the error "Could not reach homepage, try again later", this was caused by a platform-side issue that has now been resolved. Retry the OTTO Diagnostics scan — it should now complete successfully. ⚙️ How to Troubleshoot a Stuck Site Audit Crawl Step 1 — Lower the Crawl Limit 1. Open the affected audit. 2. Go to Audit Settings. 3. Locate Pages to Crawl. 4. Reduce the limit to 200–500 pages. 5. Save and rerun the audit. Smaller crawls help confirm whether page weight or redirects are causing the delay. Step 2 — Re-run the Audit After lowering the crawl limit, restart the audit and monitor progress in the All Audits view. If the audit completes successfully at a lower limit, the issue is configuration-related. 💡 Why Content Genius References Old Website Content Content Genius generates articles using brand context stored in the Brand Vault. The Brand Vault is populated through RAG (Retrieval-Augmented Generation) ingestion — an automatic process that indexes your site content from the most recent completed Site Audit. If the Brand Vault fails to re-sync after a site update and re-crawl, Content Genius will continue referencing your old website content even when the Site Audit shows a newer crawl date. 📣 Platform note: A previously identified platform-side ingestion bug could cause silent Brand Vault desync independent of any user action — affected crawls were never properly ingested into RAG even when users manually triggered re-syncs. This issue has been resolved. If you experienced stale Content Genius output before the fix, trigger a fresh Brand Vault sync now and verify that generated content reflects your current crawl data. 🔍 Symptoms of a Brand Vault Desync - Content Genius articles reference pages, products, or copy that no longer exist on your site. - Updated page titles or descriptions do not appear in generated content. - The issue persists across multiple Content Genius generations after a site update. 🔄 How to Refresh the Brand Vault After a Site Update 1. Go to Header (apps-grid icon) → More Features → Brand Vault. 2. Confirm your most recent Site Audit shows a Completed status under Site Audit → All Audits. 3. In Brand Vault, select the Re-ingest or refresh option to pull in the latest Site Audit data. 4. Wait for the ingestion process to finish before generating new content. 5. Verify: Generate a test article in Content Genius and confirm it references current site content. If the output still appears outdated, contact support with your Brand Vault ID so the team can confirm your underlying url_sources were properly re-hashed. Once the sync completes, Content Genius will reference your updated website content. 🚨 When This May Be a System Issue Contact support if any of the following apply after troubleshooting: - The Site Audit crawl remains stuck across multiple runs at the same page count. - Lowering the crawl limit does not resolve the stall. - Content Genius still references old site content after the Brand Vault has been refreshed and the Site Audit shows Completed. - Other users on your account are experiencing similar behavior. Support may already be tracking the issue internally. ❓ Frequently Asked Questions ❓ Why does my audit stop at the same number every time? This often indicates redirect-heavy pages or slow server responses near the end of the crawl. Reduce the Pages to Crawl limit and rerun to confirm. ❓ Is a stuck audit caused by my site configuration? Usually yes. Lowering the crawl limit helps isolate the cause. If the audit completes at a lower limit, the issue is configuration-related. ❓ Should I keep rerunning the audit without changing settings? No. Repeated reruns without adjusting settings will not resolve a stall. Reduce the crawl limit first, then rerun. ❓ Why does Content Genius still use my old site content after I updated my website? Content Genius reads brand context from the Brand Vault, which syncs from your latest Site Audit via RAG ingestion. If the Brand Vault did not re-ingest after your most recent Site Audit completed, it will still reference old content. Go to Header (apps-grid icon) → More Features → Brand Vault and trigger a refresh to resolve this. If a test article still looks stale afterward, contact support with your Brand Vault ID. ❓ Do I need to contact support? Only if the crawl remains stuck after reducing the crawl limit and rerunning, or if Content Genius still references old content after a Brand Vault refresh. Most issues resolve through the troubleshooting steps above. 🎯 You now know how to resolve stalled Site Audit crawls and fix Content Genius stale output caused by Brand Vault desync. If issues persist after following the steps above, contact the Search Atlas support team for further assistance.

🔐 Brand Vault: The AI Intelligence Layer in Search Atlas

Brand Vault is the centralized intelligence layer that powers OTTO SEO, OTTO, Content, Smart Ads, and every autonomous workflow inside Search Atlas. This article shows you what Brand Vault controls, how to access it, and why the logo in your search and social previews comes from your website's Open Graph metadata rather than from Brand Vault. 🚨 What Changed: Knowledge Graph Is Now Brand Vault The Knowledge Graph (KG) has been fully upgraded and renamed Brand Vault. It has evolved from a structured form into a dynamic, AI-powered brand intelligence system. Access it from the header apps-grid icon → More Features → Brand Vault. Brand Vault now replaces: - Knowledge Graph business info - Locations management - Top Pages configuration - Authorship and social schema inputs - Content positioning inputs - Brand voice settings It centralizes all business intelligence used by OTTO and the AI Agents. 📍 How to Access Brand Vault Navigation path: top-right More Features menu (apps-grid icon) → Brand Vault. Once inside the project dashboard, look at the top horizontal navigation bar. You'll see these tabs: - Vault - Business Information - Locations - Content - Knowledge Graph - Style Guide Brand Vault is the parent system powering all of these sections. You can manage it through both Content Genius and the Brand Vault Knowledge interface — both edit the same underlying data, so use whichever fits your workflow. 🏛️ Brand Vault Dashboard Overview When you click Vault, you land on the Brand Vault main dashboard. Project identifier (top-left) - Project icon - Domain name (for example, searchatlas.com) This confirms which project you are editing. Horizontal navigation tabs Directly under the project name you'll see Vault (active), Business Information, Locations, Content, Knowledge Graph, and Style Guide. These sections now live inside the Brand Vault structure. 🔎 Ask Your Brand Vault (AI Query Bar) Below the header you'll find the Ask your Brand Vault semantic search bar. Use it to: - Ask about your services - Validate brand messaging - Query uploaded documents - Confirm location data AI Agents reference this layer before generating content or executing workflows. 📊 Brand Vault Overview (Training Snapshot) Under the search bar is a metrics panel labeled Brand Vault Overview. It displays: - Words indexed - Images stored - Videos stored - Pages analyzed This gives you a live snapshot of how much verified data your AI Agents can access. ➕ Add Sources to Brand Vault Below the overview cards is a full-width purple + Add Sources button. Use it to: - Upload PDFs - Add SOPs - Trigger website crawls - Expand your Vault's training data Every new source strengthens AI accuracy. You'll see the new source appear in your source list once it finishes processing. 🎯 Brand Voice Configuration Below the Add Sources button is the Brand Voice section, where you select a tone preset: - Professional & Credible - Friendly & Conversational - Bold & Energetic - Creative & Expressive - Luxury & Sophisticated - Educational & Informative Each option includes a selectable card, a short description, and a Save button in the top-right. Below the tone grid, a Preview panel lets you toggle Blog, Product, CTA, and Support to hear how AI-generated content will sound. 🖼️ Brand Vault vs. Open Graph: Why Your Search Preview Logo Hasn't Changed If you updated your logo in Brand Vault but the old logo still appears in search or social previews, the preview is not coming from Brand Vault. Search and social previews are generated from your website's Open Graph metadata — the title, description, URL, and image tags stored in your site's HTML. Here's the boundary in plain terms: - Brand Vault customizes and maintains your brand identity inside the Search Atlas platform, so AI Agents generate on-brand content. It controls the business metadata used by Search Atlas agents — for example, your company name, locations, and hours. - Open Graph metadata on your website controls how your links appear in external previews (search results, social shares), including the logo, image, title, and description. Because of this, clearing Search Atlas cache will not update a preview image — the image is served from your site, not from Brand Vault. How to fix Open Graph title, description, and URL 1. Open OTTO and go to Open Graph Issues. 2. Review and update the Title, Description, and URL fields flagged there. 3. Save your changes so OTTO can apply the corrected Open Graph tags. How to fix the Open Graph image (logo) in previews Search Atlas does not currently manage Open Graph images on behalf of your site. To change the preview logo or image, update the Open Graph image tag directly on your website. To confirm what is currently published, paste your page URL into an Open Graph validator such as opengraph.xyz. Once your website serves the new image, the validator will show the updated logo and your previews will refresh. 📜 Vault History At the bottom of the Vault tab is a history log that tracks changes and updates made to your Brand Vault over time, so you can see what verified data has been added or modified. ⚠️ Known Limitations Keep the following current limitation in mind when working with Brand Vault: - Top Pages accepts URLs from any domain. The Top Pages section does not currently validate that a URL belongs to your project's domain, so it will accept links from unrelated domains. When adding Top Pages, manually confirm that each URL points to your own site before saving, and remove any entries added by mistake. 🛠️ Troubleshooting If the data in Brand Vault looks out of date, use the following guidance: - Stale location data after removal: In some cases, domain schema can retain old location data even after a location has been removed. If a deleted location still appears, re-trigger a refresh (for example, by re-running a crawl or re-saving the affected section) and confirm the change has applied. - Vault not reflecting a fresh crawl: Brand Vault may not always sync the latest crawl data automatically. If new content is missing after a crawl completes, re-trigger the crawl or re-add the source so the Vault re-processes it. - Data still stale after a refresh: Contact support so the team can investigate the sync. - Brand Vault missing after project deletion: If your Brand Vault disappears after an OTTO project is deleted, contact support — your vault may have been orphaned and require manual delinked recovery. 🎯 You now know that Brand Vault powers your AI content inside Search Atlas, while your search-preview logo and images come from your website's Open Graph metadata. To change preview text, use OTTO → Open Graph Issues; to change the preview image, update the Open Graph image on your website, then verify it with opengraph.xyz.

🛠️ Auto Upload to WordPress via Brand Vault in Content Genius

The Brand Vault Auto Upload to WordPress toggle automatically publishes Content Genius articles to your connected WordPress site when generation finishes. A known issue currently prevents this for single-article generations — the sections below cover how the feature works, the manual workaround, and how to get support. 📋 How the Auto Upload to WordPress toggle works The Auto Upload to WordPress toggle lives inside each Brand Vault (accessed via Header apps-grid icon → More Features → Brand Vault). When enabled, it links your Brand Vault to a connected WordPress site so newly generated articles publish without a manual upload step. The intended flow: 1. Enable Auto Upload to WordPress in your Brand Vault settings. 2. Generate an article in Content Genius using that Brand Vault. 3. The article finishes generation and moves to review status. 4. Content Genius sends the article to your connected WordPress site automatically. When working as intended, the article appears in your WordPress dashboard with no extra clicks. ⚙️ How to enable Auto Upload to WordPress in your Brand Vault To turn on the toggle for an existing Brand Vault: 1. In Search Atlas, click the apps-grid icon in the header, then go to More Features → Brand Vault. 2. Select the vault you want to update. 3. Locate the Auto Upload to WordPress toggle. 4. Confirm your WordPress site is connected to the Brand Vault. 5. Switch the toggle on. Your Brand Vault is now set to auto-publish every new article generated with it. ⚠️ Known issue: articles not auto-publishing after generation A known issue in Content Genius causes single-article generations to skip the auto-publish step, even when the Auto Upload to WordPress toggle is enabled in the Brand Vault. What you will see - The article completes generation in Content Genius. - The article transitions to a Needs Review status. - The article stays unpublished on your WordPress site. - The Auto Upload to WordPress toggle remains enabled, but no upload is triggered. Current status This issue is logged with our engineering team and a fix is in development. Tracking reference: CG-1731. 🚀 Manual workaround: publish your article to WordPress While the fix is in development, publish any affected article to WordPress in a few clicks: 1. Open the article in Content Genius. 2. Confirm the article is in Needs Review status. 3. Click Upload to WordPress at the top of the article. 4. Select the correct WordPress site if prompted. 5. Confirm the upload. Your article publishes to WordPress the same way it would through the automatic flow. 🔑 Before you troubleshoot: check these requirements If the manual upload also fails, confirm the following first: - Your WordPress site is connected to Search Atlas under Integrations. - The connected WordPress account has permission to publish posts. - The correct WordPress site is linked to the Brand Vault you used to generate the article. - The article was generated using the Brand Vault with the toggle enabled, not a different vault. Once each item is confirmed, the Upload to WordPress button will successfully push your article live. 💡 What to do if the manual upload still fails If you have confirmed all requirements and the manual Upload to WordPress still fails, contact Search Atlas support with the following details: - The Content Genius article name or URL. - The Brand Vault name. - The connected WordPress site URL. - A screenshot of the article status and the toggle setting. Our support team will link your report to the active engineering ticket and update you when the auto-publish fix ships. 🎯 You now know how the Brand Vault Auto Upload to WordPress toggle is meant to work, the known auto-publish issue in Content Genius, and the manual upload workaround to keep publishing while the fix is in development. For more on connecting your site, see the Search Atlas WordPress integration article.

Brand Vault Filtering and AI Premium Quota Explained

What Is Brand Vault and How Are Blogs Organized? Brand Vault is the central hub where Search Atlas stores brand profiles, blog content, and writing guidelines across all your connected accounts. By default, Brand Vault displays a combined view of all blogs from every account in your workspace. If you manage multiple accounts, this can make it harder to find content tied to a specific brand. Brand Vault includes a filtering option that lets you narrow the blog list to a single account. The steps below show you how to access it—including a workaround if the filter does not appear immediately. How to Filter Brand Vault Blogs by Account 1. Navigate to Brand Vault: top-right More Features menu (grid icon, next to your account menu) → Brand Vault, or OTTO SEO in the left sidebar → All Sites → open your project → Brand Vault. 2. Look for the account filter near the top of the blog list. This filter lists every account connected to your workspace. 3. Select the account you want to view. The blog list will refresh to show only content belonging to that account. If the account filter is not visible, this is a known display issue caused by a cached page state. To resolve it: 1. Perform a hard reload of the Brand Vault page to clear the local cache. In most browsers, you can do this by holding the Shift key while clicking the Refresh button, or by opening your browser settings, clearing cached images and files for the Search Atlas domain, and then reloading the page. 2. Once the page reloads, the account filter should appear at the top of the blog list. 3. Select your target account from the filter to apply it. If the filter still does not appear after clearing the cache, confirm that you have more than one account connected to your workspace—the filter only displays when multiple accounts are present. If you have verified this and the issue persists, please reach out to our support team using the chat icon in the bottom-right corner of Search Atlas. Understanding Your AI Premium Quota AI Premium is the credit system that powers advanced AI-generated content inside Search Atlas, including blog article generation. Your quota determines how many articles you can produce within a billing cycle. How Many Units Does Each Article Cost? Each AI Premium blog article consumes a set number of units from your quota. To check the exact unit cost and your current balance: 1. Log in to your Search Atlas account. 2. Navigate to the top-right corner (avatar) → Billing → Plans & Top-ups (Billing), where your AI Premium quota and usage are displayed. 3. Review your available units and the per-article cost shown there to calculate how many articles you can still generate in the current billing cycle. 4. If your units are lower than expected, check whether any rollover units from the previous cycle have been applied to your balance, as unused units may carry over depending on your plan. If your quota appears incorrect, has not reset as expected, or you are unsure how rollover units apply to your plan, contact our support team via the chat icon in the bottom-right corner of Search Atlas so we can review your account and billing cycle details directly.

🗂️ Filtering Brand Vault Blogs and Managing AI Premium Quota

Brand Vault helps you store and manage all of your blogs in one place, while your AI Premium quota powers the content and SEO tools you rely on every day. This article explains how to filter your Brand Vault blogs by account and how to make the most of your AI Premium quota, including rollover and monthly resets. 🗂️ Filtering Brand Vault Blogs by Account If you manage multiple accounts, viewing every blog in one combined list can make it harder to find what you need. Brand Vault lets you narrow the view so you only see the blogs tied to a specific account. To filter your blogs by account: 1. Open Brand Vault from the Header apps-grid icon → More Features → Brand Vault. 2. Locate the account filter at the top of the blog list. 3. Select the account whose blogs you want to view. 4. The list will refresh to show only the blogs connected to that account. To return to the full list, simply clear the filter or select the option to view all accounts. This lets you switch between a focused, account-specific view and a combined overview whenever you need to. Tip: Filtering by account is especially useful when you manage several brands or clients, as it keeps each set of blogs separate and easy to locate. 📊 Understanding Your AI Premium Quota Your AI Premium quota is the pool of units that powers premium AI features across the platform. Each plan includes a set number of units, and every AI action you take draws from that pool. A standard AI Premium allocation includes 1,030 units. Units are consumed as you use premium AI tools, and the amount used depends on the type and size of each task. 🔄 How Rollover and Monthly Reset Work Your quota follows a simple monthly cycle that combines a fresh allocation with rollover of what you did not use. - Monthly reset: At the start of each billing cycle, your account receives its full AI Premium allocation again. - Rollover: Any unused units from the previous cycle can carry over, so you do not lose value if you did not use everything. - Combined balance: Your available balance is the new monthly allocation plus any rolled-over units, giving you more flexibility during busier months. This means light usage in one month can leave you with extra capacity the next, while the monthly reset ensures you always start fresh. 💡 Is Your Quota Enough for Your Needs? Whether 1,030 units is enough depends on how often your team uses premium AI features and the size of the tasks you run. To gauge your usage: 1. Track how many units you consume over a full billing cycle. 2. Note whether you regularly finish the month with rolled-over units to spare. 3. Watch for cycles where you approach or reach your limit. If you consistently have units left over, your current quota is likely sufficient. If you often run low before the reset, you may benefit from adjusting your usage habits or exploring a higher allocation. ✅ Tips for Getting the Most From Your Quota - Plan larger tasks early in the cycle so you can spread usage evenly. - Review your balance regularly to avoid unexpected shortfalls. - Take advantage of rollover by saving unused units for high-demand months. - Use account filtering in Brand Vault to stay organized and focus your work where it matters most.

How to Complete Your Brand Vault in Search Atlas

Your Brand Vault replaces the legacy Knowledge Graph and serves as the central source of truth powering OTTO, OTTO SEO, Smart Ads, Content Generation, structured data logic, and brand voice consistency across Search Atlas. This guide walks you through every tab and setting inside Brand Vault so your AI automation operates with maximum accuracy. How to Access Brand Vault Navigate to: Header 'More Features' menu (apps-grid icon, top-right) → Brand Vault 1. Business Information Go to the Business Information tab and complete the following fields: - Business Name - Website URL - Description - Phone & Email - Business Language - Employee Count - SERP / Competitor Location - Unique Value Proposition - Brand Perception - Revenue Model Why this matters: OTTO uses this data to generate schema, validate content claims, avoid hallucinations, and align recommendations to your real business model. Incomplete business data results in weaker automation logic. 2. Locations (If Applicable) Go to the Locations tab and: - Add each physical address - Mark the Main Location - Remove outdated addresses Why this matters: Location accuracy affects local SEO, schema generation, GBP alignment, and service-location validation. 3. Content Settings Go to the Content tab and configure: - Primary Language - Website Purpose - Search Intent - Tone of Voice - Narrative Perspective - Content Intent - Terms to Exclude - Internal Links - External Links Why this matters: These settings control how AI writes blog posts, landing pages, press releases, and ad copy. Without configuration, AI defaults to a generic tone. 4. Brand Voice Inside the Vault dashboard, select your Brand Voice profile: - Professional & Credible - Friendly & Conversational - Educational & Informative - Bold & Energetic - Luxury & Sophisticated - Creative & Expressive Use the Preview panel to validate output tone before saving. This ensures cross-channel consistency, enterprise-safe messaging, and brand alignment at scale. 5. Upload Sources (Optional but Powerful) Click the purple Add Sources button to upload: - Website crawl data - PDFs - SOPs - Internal documents - Brand guidelines The more data you feed your Vault, the smarter your AI becomes.

🔐 Brand Vault: OG Description, Content Length Settings, and AI Generation

🤔 What is an OG Description? An OG (Open Graph) description is a short text summary — typically 150-160 characters — that appears when your link is shared on social media platforms like Facebook, LinkedIn, or X (Twitter). It shows under the link preview title. ➕ How to add an OG Description in Brand Vault 1. Open your Brand Vault project 2. Navigate to the SEO / Metadata section 3. Find the OG Description field 4. Enter your description manually, or use the AI generation option to auto-generate one based on your content 📏 Content length settings — what "Short" means - Short — 1-2 sentences; ideal for taglines, social captions, and brief descriptions - Medium — 2-4 sentences; suitable for standard product or service descriptions - Long — full paragraphs; best for detailed service pages and landing pages For most Brand Vault use cases, Medium is recommended. 🤖 Using AI to generate content in Brand Vault Most Brand Vault text fields support AI generation. Click the Generate with AI button next to any field. The AI uses your business name, industry, and existing Brand Vault data to produce relevant content automatically. If you previously experienced an error when saving longer AI-generated content in the Business Info description field — for example when the generated text exceeded the older 3,000-character limit — this has been resolved. The maximum description length has been increased to 20,000 characters, so long AI-generated descriptions now save successfully.

💡 How to Ask Questions from Files Uploaded to Brand Vault

After you upload a file to Brand Vault and processing completes, you can ask questions about that file's content directly inside a Content Genius conversation. Brand Vault files are not queried from the Brand Vault library page itself — you access them through Content Genius. ✅ Requirements Before Querying a File Confirm each of the following before you start: - The file is uploaded to Brand Vault. - The file status shows as processed and ready — not Processing or Pending. - You have an active Content Genius session. 💡 How to Ask Questions from a Processed Brand Vault File 1. Open Content Genius and start a new conversation. 2. In the conversation input area, click the Brand Vault attachment option. 3. Select the processed file you want to query from your Brand Vault library. 4. Type your question in the chat input and press Enter. Content Genius reads the selected file and responds based on its content. Your answer appears in the conversation thread directly below your question. ⚠️ File Still Shows as Processing You cannot query a file until processing is complete. If the file status still shows Processing or Pending, wait a few moments and refresh the page. Processing time depends on file size. Once the status updates to ready, return to Content Genius and select the file to begin querying. 🛠️ Troubleshooting: Processed File Not Returning Answers If your file shows as processed but Content Genius is not generating answers from its content, try the following steps in order: - Refresh the page and re-open your Content Genius conversation. - Start a fresh conversation and re-attach the Brand Vault file before submitting your question. - Confirm the file format is supported — PDF, DOCX, and plain text files are compatible. - Verify you explicitly selected the file from Brand Vault in the conversation before sending your question, rather than referencing it by name in the chat input. If the issue continues after trying these steps, contact Search Atlas support and include the file name and the exact question you entered. 🎯 You now know how to query any processed Brand Vault file directly inside Content Genius. For more on uploading and organizing your files, see the Brand Vault overview article.

🌐 How to Resolve Duplicate URLs with or without Trailing Slashes in Search Atlas (Sitemaps & OTTO Brand Vault)

🌐 How to Resolve Duplicate URLs with or without Trailing Slashes in Search Atlas (Sitemaps & OTTO Knowledge Graph) Duplicate URLs resulting from trailing slashes can cause mismatches between your live site, Google Search Console (GSC), and tools like OTTO Knowledge Graph. This guide walks you through resolving these discrepancies and maintaining a clean, consistent URL structure in Search Atlas. 🧭 Step-by-Step Instructions 1. Understand the Issue URLs with and without trailing slashes (e.g., /about vs. /about/) are treated as separate pages by search engines. If both appear in your sitemap, it creates duplication, confusing Google's crawlers and causing inconsistencies in GSC data. 💡 A uniform URL format ensures accurate tracking and indexing of your pages. 2. OTTO Knowledge Graph: Trailing Slash Handling Previously, OTTO Knowledge Graph stripped trailing slashes from manually added URLs, which could create duplicate URL versions and conflicting SEO recommendations in your OTTO account. ✅ This issue has been resolved. The Search Atlas engineering team has shipped a fix (internal ticket SPE-574) and it is fully merged and live in production. Manually added URLs now retain their original trailing slash format as entered. If you still observe this behavior after the fix, please contact support and include a screen recording (for example, via Jam) so the team can investigate further. 3. Set Up Redirections To eliminate duplicate entries and establish a consistent URL structure: - Redirect URLs without trailing slashes to their versions with trailing slashes. - Implement this via your access file or server configuration. Example command: RewriteRule ^(.*[^/])$ /$1/ [R=301,L] - Ensure GSC recognizes your preferred structure. - Test that redirections are working correctly. - Keep internal links consistent — they should always reference URLs with the trailing slash. - Update your sitemap to reflect the chosen format (e.g., all URLs ending with a slash). ⚙️ Implementation may vary depending on your hosting environment — consult a developer if needed. 4. Resolve GSC and Live Sitemap Mismatches Search Atlas pulls sitemap data from GSC, not directly from your uploaded sitemap file. If GSC detects both URL versions, indexing data can appear inconsistent. Use redirections and sitemap updates to communicate a single, canonical URL structure to GSC. ✅ Consistency between your live site and GSC data ensures smoother reporting in Search Atlas. 5. Test and Verify Your Changes After making updates: - Use Google's URL Inspection Tool in GSC to confirm that the correct version is indexed. - Test your sitemap with browser-based validators to ensure every listed URL follows the same trailing-slash format. - Conduct regular audits of your sitemap and GSC coverage reports to detect any future inconsistencies. - In OTTO Knowledge Graph, verify that newly added URLs retain their trailing slash as entered. 🔍 Routine validation helps maintain healthy SEO performance and data accuracy in Search Atlas. 6. Involve a Developer if Needed Changes to access or other server configuration files require technical precision. If you're unsure, consult a web developer to avoid unintended redirects or broken links. 🧑‍💻 Proper implementation ensures your fixes enhance, not hinder, your site's SEO performance. ❓ FAQs ❓ Why are trailing slashes causing duplicate URLs in Search Atlas? 💡 Because GSC views URLs with and without trailing slashes as distinct, Search Atlas may display both if your sitemap or redirects are inconsistent. ❓ Does OTTO Knowledge Graph still strip trailing slashes from manually added URLs? 💡 No. This was a known issue that has been resolved by our engineering team (ticket SPE-574). The fix is live in production, and manually added URLs now preserve their trailing slash format as entered. If you still see this behavior, please contact support with a screen recording (e.g., via Jam) so we can investigate. ❓ Can I fix this issue without editing my access file? ⚡ You can standardize links manually in your sitemap and internal URLs, but redirects remain the most reliable long-term solution. ❓ Does changing sitemap URLs affect my SEO? 💡 Correctly implemented redirects (301s) preserve link equity and improve crawl consistency, enhancing overall SEO performance.

📝 Using an Uploaded Content Brief in Content Genius

📌 Overview Many users want Content Genius to build content around a specific brief they already have, including custom outlines, headings, target keywords, and instructions. While Content Genius does not have a dedicated file upload field for attaching a brief document, you can still use every detail of your brief by adding it directly into the workflow. This article explains how to transfer your brief into Content Genius so the tool builds content around your structure. 💡 Why There Is No Upload Button Content Genius generates content based on the inputs you provide in the editor and settings panel, rather than reading an attached file. This means you remain in full control of the outline, tone, and keywords. Instead of uploading a brief file, you copy the important parts of your brief into the right fields, and Content Genius uses them as the foundation for your content. Behind the scenes, Content Genius generates its own Content Brief from the inputs you provide, and this brief is used to guide and improve the quality of the content it produces. Once your document is set up, you can also export this generated content brief if you want a record of the structure the tool is working from, so you can compare it against your original brief. 🛠️ How to Use Your Brief Step by Step Follow these steps to bring your existing brief into Content Genius: 1. Open Content Genius from your project dashboard and create a new document. 2. Enter your primary keyword or topic in the main field so the tool aligns with your target. 3. Add your outline by pasting your headings and subheadings directly into the document editor. Content Genius treats these as the structure to expand on. 4. Use the AI writing prompts to instruct the tool. Paste relevant brief notes, such as audience, tone, key points, and any required talking points, into the prompt or instruction field. 5. Add target keywords from your brief into the keyword or terms area so they are included naturally in the content. 6. Generate content section by section, using your pasted outline headings as anchors. This keeps the output aligned with your brief rather than producing a generic article. 7. Export the generated Content Brief if you want to keep a record of the structure Content Genius built from your inputs and verify it matches your original brief. 📋 Getting the Best Results From Your Brief To make sure Content Genius follows your brief closely, keep these tips in mind: - Work in sections: Generate content under each heading individually so the tool stays focused on that part of your outline. - Be specific in prompts: Include the exact angle, tone, and key messages from your brief in the instruction field. - Paste keyword lists: Add your priority terms so they are woven into the content. - Review and refine: Use the regenerate or rewrite options on any section that drifts from your intended direction. ✅ Confirming Your Content Matches the Brief After generating your draft, compare it against your original brief. Check that all required headings are present, the keywords appear in the content, and the tone matches your audience. In some cases the generated content may not fully follow every detail of the brief; if a section is missing detail or drifts from your intended direction, add a more specific prompt and regenerate or rewrite just that part. Working this way gives you the same outcome as an uploaded brief, with the added benefit of adjusting the content as you go. 🧰 Troubleshooting - Content does not fully match the brief: This can happen on individual sections. Regenerate or rewrite the affected section with a more specific prompt rather than regenerating the entire document. - Generation fails at the final step: A previously reported issue where article generation could fail at the final Content Brief step after a long wait has been resolved. If you still run into a failure, retry the generation, and contact support if it persists. 💬 Need More Help If you need further assistance, click the chat icon in the bottom-right corner of the platform to start a live chat with a member of our team. Additional Notes Do NOT click Generate yet — add your brief first. Navigate via left sidebar: Content > AI Content Templates > New Document. Brief/Outline/Custom Instructions panel is in the right-hand settings sidebar or beneath the keyword input field depending on template view.

🏢 Managing Multiple Office Locations in Brand Vault with GBP Integration Limits

Brand Vault supports one Google Business Profile (GBP) connection per Brand Vault profile. If your business has multiple offices, add the extra locations using the manual street address field, mark which location is primary, and keep your multi-location pages accurate with the steps below. ⚠️ The Brand Vault GBP integration limit Brand Vault supports one Google Business Profile connection per Brand Vault profile. If your business runs more than one office, you can link only a single GBP through the standard integration. The second location does not receive its own GBP connection slot. This is expected behavior, not an error. To record additional locations, use the manual address workaround below. 🏢 Add a second office location to Brand Vault Use the street address field to capture each location that you cannot link through GBP directly. Steps to add the second location 1. Open Brand Vault for your business. 2. Keep your existing Google Business Profile connected for your first (primary) location. 3. Find the street address field and enter the second office location's full address manually. 4. Find your primary address in Brand Vault's Address panel, click the Primary toggle (or radio button) next to the correct location, and save so the correct office is prioritized. 5. Save your changes. You now have both locations recorded in Brand Vault, with the primary location clearly flagged. Note: If you use Service Area for your business, keep your addresses in sync with your primary Google Business Profile. A recent backend fix (GBP-1396, GBP-1346) resolved an issue where Service Area Business locations were not updating after a business moved, so the system now handles these updates properly. If an address still does not update correctly, confirm the address is correct in your Google Business Profile first. 📐 Clean up multi-location Service schema on single-location pages When you serve multiple offices, Service schema can add ContactPoints for offices that are not relevant to a specific page. Listing every office on a single-location page dilutes local SEO relevance for that page, because search engines receive conflicting location signals for content that should target a single office. How to fix schema dilution 1. Open the single-location page and view its Service schema markup. 2. Audit each ContactPoint entry in the Service markup and list which office each one represents. 3. Identify ContactPoints that conflict with the page's intended location. For example, on an alimony-ny page, a Connecticut office ContactPoint conflicts with the New York intent and should be removed. 4. Remove ContactPoints for offices that do not apply to that page, keeping only the office that matches the page's location and intent. 5. Save the page and re-validate the Service schema to confirm only the relevant office remains. 6. Repeat this audit for every single-location page so each one references only its own office. Each page now points to one relevant office, which strengthens its local SEO signal. Previously, an error could occur when adding places in the Service Area module while managing Service Area locations (GBP-1396). This issue is resolved, so you can now manage Service Area locations and the related multi-location Service schema without encountering it. 🛠️ Fix meta descriptions that are not showing If a meta description you set does not appear, the cause is usually a stale browser cache rather than a missing description. Verify the live meta description - Refresh the page to clear the cached version. - Open your browser's DevTools and inspect the page source to confirm the meta description is present. Once the cache clears, your intended meta description displays correctly. 🔁 Prevent duplicate meta descriptions from Content Genius and OTTO If a page shows more than one meta description, the duplicates come from the Content Genius tool while OTTO suggests its own. Allowing both to apply causes overwrites. Choose one source - Keep the Content Genius meta descriptions. - Dismiss the OTTO meta description suggestions so they do not overwrite Content Genius. With a single source applied, each page keeps one clean, intended meta description. 🔧 Troubleshooting Brand Vault locations and addresses If your secondary location is not appearing or addresses are not updating, try the following: - Refresh the page and clear your browser cache, then check whether the manually entered address now appears. - If the GBP section gets stuck loading, reload the page and reconnect your Google Business Profile if needed. - If addresses are not syncing, check your Google Business Profile to confirm the address is correct there first, since Service Area locations sync from your primary GBP. 🎯 You now know how to record a second office location in Brand Vault using the manual address workaround, mark your primary location, and keep multi-location schema and meta descriptions accurate. Review your single-location pages next to confirm each one references only its relevant office.

🔐 Using Brand Vault with Content Genius

Your Brand Vault is what makes generated articles sound like you and stay factually accurate. It's required for every article you create. A Brand Vault stores your business facts, brand voice, and images. Content Genius uses it to write on-brand, accurate articles — so you must select one before you can generate. A Brand Vault is required. Content Genius won't generate an article until you select one in the composer. If you don't have a Brand Vault yet, create one first. 🔐 What the Brand Vault provides When you generate or edit an article, Content Genius draws on your Brand Vault for four things: | Voice | Tone & style Sets the writing style, reading level, and default language so the article sounds like your brand. | | --- | --- | | Facts | Business details Supplies real details — name, contact info, services, and knowledge about your business — so the content is accurate. | | Images | Brand visuals Provides your logo and brand image style for hero images and visuals. | | Grounding | Source of truth Lets the Atlas agent check facts against your business instead of guessing. | 🧭 Selecting a Brand Vault 1. Open the composer — Go to Content › Content Genius . In the composer, find the Brand Vault picker. 2. Search and select — Search for the Brand Vault you want and select it. If you manage several brands, pick the one this article is for. 3. Create or edit if needed — No Brand Vault yet? Create one from the picker. You can also open a Brand Vault's edit drawer to update its details before generating. ✨ How it shapes your article Once a Brand Vault is selected: The article's language and tone follow the Brand Vault's voice unless you override the language in the composer. - The Atlas agent can pull real business facts — such as your services and contact details — into the content. - Hero images and visuals are generated to match your brand's look, and your logo can be applied. - When the agent writes specifics like prices, percentages, phone numbers, or links, it checks them against your Brand Vault and flags anything it can't confirm. Keep your Brand Vault current. The more complete and accurate your Brand Vault, the more accurate and on-brand your generated articles will be. Update it whenever your business details or brand voice change. ❓ Frequently Asked Questions Why can't I generate an article? The most common reason is that no Brand Vault is selected. Choose one in the composer, and the Generate button becomes available. Can I use a different Brand Vault for each article? Yes. Select the appropriate Brand Vault in the composer each time you generate. This is useful if you manage multiple brands or clients. Does the Brand Vault set the article's language? It sets the default. Content Genius uses your Brand Vault's voice language unless you choose a different language in the composer, which always takes priority. How does the Brand Vault keep my content accurate? It acts as your source of truth. The Atlas agent looks up your real business facts from the Brand Vault instead of inventing them, and flags specifics it can't verify — so your articles stay trustworthy. Next steps & related: Generating an Article · Editing with the Atlas Agent · Choosing a Language & Page Type